Ratings based on 1,460 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from B port Al

Not what I Expected

Posted Sep 8, 2014
Dead bugs, holes in couch, noisy air conditioner, water runoff from air conditioner outside door, and not good WiFi connection.
5 out of 5
Recommended
for Everyone
by A verified traveler from cross hill. sc

Great location close to everything

Posted Sep 5, 2014
Pros: The room had a king bed and a love seat which gave a place to sit which made it very comfortable
Cons: The only thing I would change is the breakfast.it was advertised as having breakfast buffet ,but the only thing they had was gravy,canned biscuits,and
Location: There is all kind of food there and you are less than a block from old town pigeon forge.there is putt putt golf and Dixie stampede.
Enjoyed it very much we went to a dinner show :hatfields and mccoys then went to the comedy barn and we also rode the Jurassic boat ride.
2 out of 5
by A verified traveler

Vacation Lodge

Posted Sep 5, 2014
Requested a non-smoking room. We were in a smoking room. Requested a room inside. The room had an outside entrance.
4 out of 5
Recommended
for Families
by A verified traveler from Indiana

right down town pigeon forge

Posted Sep 1, 2014
Pros: The breakfast and on the pigeon forge strip
Cons: Make sure it is bug free
Location: right down town piegon forge, could walk the strip from store to store
for the most part the room was ok, but I woke in middle of night and on the sink was a bug lying on its back i took a picture of it with my cell phone woke my husband up and showed him, I thought it was dead, by morning it had somehow flipped over and moved to back of sink , where it came from i have no clue, the breakfast was good tho.
3 out of 5
by A verified traveler

Not bad but not that great either

Posted Sep 1, 2014
Room was clean and breakfast was good. Bathroom was tiny, water would only stay hot or cold and electrical outlets were worn out, some didnt work at all and lamp didnt work.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, Pa

Staying at Pigeon Forge

Posted Sep 1, 2014
Pros: Our family of 3 adults and 2 grandsons enjoys the stay. The boys enjoyed the swimming pool and we also enjoyed the breakfasts.
Cons: The cable TV went down a couple times at night.
Location: Dollywood and the Great Smoky Mtns.
Our family of 3 adults and 2 grandsons enjoys the stay. The boys enjoyed the swimming pool and we also enjoyed the breakfasts.
3 out of 5
Recommended
for Everyone
by A verified traveler from WV

Right on the strip. Easy to get to...

Posted Aug 19, 2014
Cons: New carpet upstairs on balcony and other party had ground floor and said water pressure and pipes were terrible.
Clean, convenient, had a balcony room....was totally booked up for that night...so rates are great for the deal we got.......water leaks out from airconditioner onto the carpet which wasn't appealing looking but decent place.....
2 out of 5
by A verified traveler from tennessee

hotel

Posted Aug 16, 2014
Pros: tolly pickup in front of hotel
Cons: everything!!!!!!!!!!
Location: dolly wood was close nice stores within walking distance
breakfast very bad-- pool far away from rooms- balcony had to be shared with room next door.---had to ask for clean towels and a roll of tolet paper---tacky little note on mirrow that the towels were inventoried every day (just to make sure one wasn;t stolen) -walk ways in dark going to pool .house keeping wasn;t good Just overall not as described
2 out of 5
by A verified traveler from michigan

Not bad location to get to the Smokies

Posted Aug 13, 2014
The motel is just not well maintained. Breakfast was small on selection but good. Staff was friendly. It served it's purpose as a place to sleep, eat breakfast and go for a swim with our three year old.
3 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Right on the main parkway. Close to shops.

Posted Jul 29, 2014
Pros: The free breakfast was really nice.
Cons: I think the pool could be bigger.
Location: Lots of shops near by. It was also very close to Dixie Stampede.
Overall hotel experience was good except the TV didn't work. We advised the hotel staff at the front desk and was told that they just got new cable boxes and were having problems all over the hotel with the boxes.