Availability

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Room type

Studio

Includes: Free Parking
Room details
  • One Queen and One Sofa Bed
This room measures 312 square feet (29 square meters). Get a good night's rest with cotton linens and blackout drapes/curtains. The private bathroom has a shower, as well as a hair dryer. Complimentary wireless Internet access and wireless Internet access (surcharge) keep you connected, and the DVD player is offered for your entertainment. The private kitchenette is stocked with a refrigerator, a stovetop, and a microwave. A ceiling fan, a safe, and a queen sofa bed are among the conveniences offered.

One Bedroom Villa

Includes: Free Parking
Room details
  • One King and One Sofa Bed
This room measures 546 square feet (51 square meters). Wireless Internet access (surcharge) keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a stovetop, and a microwave. The private bathroom has a shower, as well as a hair dryer. A washer/dryer, a separate living room, and a queen sofa bed are among the conveniences offered.

One Bedroom Deluxe King Bed Villa

Includes: Free Parking
Room details
  • One King Bed
or
  • One Sleeper Sofa Bed
    • Measuring 780 square feet (72 square meters), this room opens to a furnished balcony or patio. Get a good night's rest with cotton linens and blackout drapes/curtains. The jetted bathtub is a great place to wind down; the private bathroom also has complimentary toiletries. Wireless Internet access (surcharge) keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. Lounge by the fireplace. The private kitchen is stocked with a refrigerator, a stovetop, and a microwave. A ceiling fan, a separate living room, and a queen sofa bed are among the conveniences offered.

    One Bedroom Deluxe Two Full Beds Villa

    Room details
    • Two Double and One Sofa Bed
    Measuring 870 square feet (78 square meters), this room opens to a balcony or patio. Wireless Internet access (surcharge) keeps you connected, and the DVD player and TV with premium TV channels are offered for your entertainment. Lounge by the fireplace. The private kitchen is stocked with a refrigerator, a stovetop, and a microwave. The jetted bathtub is a great place to wind down; the private bathroom also has complimentary toiletries. A safe, a separate living room, and a queen sofa bed are among the conveniences offered.
    Westgate Smoky Mountain Resort & Spa Map Expand Map

    Family & pet friendly mountain resort with water park & spacious living areas

    In the mountains

    Located at the base of the Smokies, the resort is close to Ripley’s Aquarium of the Smokies® and Dollywood®, as well as shopping, restaurants & live entertainment. Trolley service to Gatlinburg & Pigeon Forge.

    Indoor water park, spa

    60,000 square foot Wild Bear Falls indoor water park with retractable roof, two outdoor pools and spa tubs, activities program, fitness center, restaurant, lounge, marketplace and full service health spa.

    Villas with kitchens

    Accommodations range from Studios to spacious Five-bedroom villas that sleep up to 20 guests. Most amenities include kitchens, separate living & dining areas, balconies, washer/dryer, jetted tubs & full baths.

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    Hotel Amenities

    General

    A rustic mountain retreat that sits on 70 acres in the heart of the beautiful Smoky Mountains and adjacent to Great Smoky Mountains National Park, Westgate Smoky Mountain Resort & Spa offers the perfect locale for a scenic mountain getaway. Guestroom villas offer all the comforts of a fully furnished home with fully equipped kitchens or kitchenettes, separate living and dining areas, queen sleeper sofas, flat-screen TVs with DVD players, and balconies or patios. Accommodations range from studios to two-bedroom villas with 1,230 square feet of space that sleep 8 guests. Onsite amenities at Westgate Smoky Mountain Resort include the 60,000-square-foot Wild Bear Falls water park (additional fees apply), Westgate Smokehouse Grill, Serenity Spa, Mason Jar Lounge, two heated outdoor pools, two hot tubs, 24-hour fitness center, playground, DVD rentals and 24-hour Smoky Mountain Marketplace. Trolley service is available to downtown Gatlinburg and Pigeon Forge.

    • Sauna
    • Fitness facilities
    • Free parking
    • Multilingual staff
    • 24-hour front desk
    • Total number of rooms - 765
    • Number of floors - 4
    • ATM/banking
    • Audiovisual equipment
    • Laundry facilities
    • Arcade/game room
    • Fireplace in lobby
    • Air-conditioned public areas
    • Banquet facilities
    • Elevator/lift
    • Bar/lounge
    • Barbecue grill(s)
    • Beauty services
    • Breakfast available (surcharge)
    • Wedding services
    • Concierge desk
    • Doorman/doorwoman
    • Dry cleaning/laundry service
    • Event catering
    • Express check-out
    • Full-service health spa
    • Gift shops or newsstand
    • Grocery store
    • Technology support staff
    • Billiards or pool table
    • Grocery/convenience store
    • Tours/ticket assistance
    • Wireless Internet access - surcharge
    • Water park access (surcharge)
    • Lazy river
    • Waterslide
    • Number of outdoor pools - 2
    • Number of spa tubs - 4
    • Massage - spa treatment room(s)
    • One meeting/conference room
    • Patio
    • Pool table
    • Room service (limited hours)
    • Snack bar/deli
    • Area shuttle (surcharge)
    • 24-hour business center
    • Security guard
    • Smoke-free property
    • Smoke-free property (fines apply)
    • Spa services on site
    • Swimming pool - children's
    • Swimming pool - indoor
    • Television in lobby
    Show more
    Internet

    Available in all rooms: Wireless Internet access (surcharge)

    Available in some public areas: Wireless Internet access - surcharge

    Parking

    Free parking

    Room Amenities
    • Premium TV channels
    • DVD player
    • CD player
    • Air conditioning
    • Climate control
    • Access via exterior corridors
    • Blackout drapes/curtains
    • Voice mail
    • Microwave
    • Cookware, dishware, and utensils
    • Refrigerator
    • Coffee/tea maker
    • Wake-up calls
    • Hair dryer
    • Iron/ironing board
    • In-room safe
    • Window opens
    • Clock radio
    • Desk
    • Electronic/magnetic keys
    • Cable TV service
    • Cribs/infant beds available
    • Wireless Internet access (surcharge)
    Show all room amenities
    Dining

    Enjoy award-winning barbecue at the casual Smokehouse Grill, which serves breakfast and dinner daily (seasonal). The diverse menu at the Smokehouse Grill includes St. Louis BBQ ribs, smoked beef brisket, pulled pork, chicken, steaks, pasta, seafood, burgers, sandwiches and salads. A children’s menu is also available. Full bar service and a bar menu of snacks and appetizers are available at the Mason Jar Lounge, which is located at the Smokehouse Grill. Westgate Smoky Mountain Resort & Spa provides room service for the convenience of its guests. Guests will find an in-room dining menu in their villa or cabin. Room service is limited.

    Recreation

    Onsite recreation at Westgate Smoky Mountain Resort include the 60,000-square-foot Wild Bear Falls water park with eight attractions (additional fees apply), two heated outdoor pools, two hot tubs, 24-hour fitness center, playground, Serenity Spa, and an activities program designed for everyone. The recreational activities listed below are available either on site or nearby; fees may apply.

    • Golf - miniature nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Snowboarding nearby
    • Ice skating nearby
    • Rowing or canoeing nearby
    • Rafting nearby
    • Rowboats nearby
    • Volleyball nearby
    • Racquetball/squash nearby
    • Basketball nearby
    • Pilates classes/instruction nearby
    • Mountain biking nearby
    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Fishing nearby
    • Hunting nearby
    • Bird watching nearby
    • Snowboard park nearby
    • Ski lessons available nearby
    • Ski equipment rental shops nearby
    • Bowling alley nearby
    • Golf lessons available nearby
    • Aerobics on site
    • Playground on site
    • Swimming on site
    Show recreation options
    Spa

    Experience true Mountain Healing at Serenity Spa, whether your goal is to relax and indulge your senses, combat the effects of aging, improve your fitness and wellness regime, or enhance your inner beauty. At Serenity Spa by Westgate we will help you retreat, relax, and renew! Serenity Spa offers over 50 world class spa services including facials, manicures and pedicures, body wraps, and massage treatments found nowhere else in the world. All Serenity Spa professionals are licensed and trained in the most current techniques to provide maximum benefits and results from your treatments.

    • Number of treatment rooms 4
    • Manicures and pedicures
    • Body wraps
    • Body scrubs
    • Aromatherapy treatments
    • Sauna in spa
    • Spa boutique
    • Massages
    • Body treatments
    • Facial treatments
    Show spa details

    Policies & Fees

    Check-in

    Minimum check-in age is 18

    Check-in time starts at 4 PM

    Check-out

    Check-out time is 10 AM

    Payment types

    Accepted at this hotel: American Express, Discover, MasterCard, Visa

    Pets

    Pets not allowed

    General

    Extra-person charges may apply and vary depending on hotel policy.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Resort fee charged at hotel/condo

    Show all policies
    Fees
    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
    • Resort fee: USD 9.95 per accommodation, per night
    Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
    • Fitness center access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room safe
    • Additional inclusions
    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Pet fee: USD 170.00 per pet, per stay
    • Pet deposit: USD 100.00 per stay
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    Show non-mandatory fees Hide
    Additional Details

    All guests staying in hotel guestrooms must be registered with the hotel. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).