Featured Image Lobby Reception Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Dining In-Room Kitchen Living Room Living Room Living Room Living Room Living Room Living Room Bathroom Bathroom Pool Outdoor Pool Water Park Water Park Water Park Water Park Gym Gym Spa Reception Treatment Room Arcade Arcade Arcade Gift Shop Childrens Play Area - Outdoor Dining Buffet Hotel Bar Banquet Hall Exterior Exterior Exterior Exterior Exterior Exterior Exterior Exterior Exterior Exterior Aerial View Aerial View
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Availability: Westgate Smoky Mountain Resort & Spa

Room type

Suite (Villa)

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Westgate Resort Select

Max Occupancy: 4 guests (up to 3 infants)

One Bedroom Villa

Max Occupancy: 4 guests (up to 3 children, 3 infants)

One Bedroom Deluxe King Bed Villa

Max Occupancy: 4 guests (up to 3 children, 3 infants)

One Bedroom Deluxe Two Full Beds Villa

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Two Bedroom Villa

Max Occupancy: 6 guests (up to 5 children, 5 infants)

Family & pet friendly mountain resort with water park & spacious living areas

+VIP Access hotel with special benefits

In the mountains

Located at the base of the Smokies, the resort is close to Ripley’s Aquarium of the Smokies® and Dollywood®, as well as shopping, restaurants & live entertainment. Trolley service to Gatlinburg & Pigeon Forge.

Indoor water park, spa

60,000 square foot Wild Bear Falls indoor water park with retractable roof, two outdoor pools and spa tubs, activities program, fitness center, restaurant, lounge, marketplace and full service health spa.

Villas with kitchens

Accommodations range from Studios to spacious Five-bedroom villas that sleep up to 20 guests. Most amenities include kitchens, separate living & dining areas, balconies, washer/dryer, jetted tubs & full baths.

Westgate Smoky Mountain Resort & Spa Amenities

General

A rustic mountain retreat that sits on 70 acres in the heart of the beautiful Smoky Mountains and adjacent to Great Smoky Mountains National Park, Westgate Smoky Mountain Resort & Spa offers the perfect locale for a scenic mountain getaway. Guestroom villas offer all the comforts of a fully furnished home with fully equipped kitchens or kitchenettes, separate living and dining areas, queen sleeper sofas, flat-screen TVs with DVD players, and balconies or patios. Accommodations range from studios to two-bedroom villas with 1,230 square feet of space that sleep 8 guests. Onsite amenities at Westgate Smoky Mountain Resort include the 60,000-square-foot Wild Bear Falls water park (additional fees apply), Westgate Smokehouse Grill, Serenity Spa, Mason Jar Lounge, two heated outdoor pools, two hot tubs, 24-hour fitness center, playground, DVD rentals and 24-hour Smoky Mountain Marketplace. Trolley service is available to downtown Gatlinburg and Pigeon Forge.

  • Sauna
  • Fitness facilities
  • Total number of rooms - 765
  • Multilingual staff
  • 24-hour front desk
  • Number of floors - 4
  • ATM/banking
  • Laundry facilities
  • Arcade/game room
  • Fireplace in lobby
  • Elevator/lift
  • Bar/lounge
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Wedding services
  • Dry cleaning/laundry service
  • Express check-out
  • Full-service health spa
  • Gift shops or newsstand
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free Wi-Fi
  • Lazy river
  • Waterslide
  • Number of outdoor pools - 2
  • Number of spa tubs - 4
  • Water park access (surcharge)
  • Massage - spa treatment room(s)
  • One meeting room
  • RV, bus, truck parking
  • Picnic area
  • Luggage storage
  • Room service (limited hours)
  • Snack bar/deli
  • Meeting facilities size (meters) - 91
  • Area shuttle (surcharge)
  • 24-hour business center
  • Meeting facilities size (feet) - 1008
  • Free self parking
  • Smoke-free property
  • Spa services on site
  • Swimming pool - children's
  • Swimming pool - indoor
  • Television in lobby
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Internet

Available in all rooms: Wireless Internet access (surcharge)

Available in some public areas: Free Wi-Fi

Parking

Free self parking, RV, bus, truck parking

Room Amenities
  • Premium TV channels
  • DVD player
  • Climate control
  • Air conditioning
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Phone
  • Microwave
  • Cookware, dishware, and utensils
  • Coffee/tea maker
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Cable TV service
  • Cribs/infant beds available
  • Wireless Internet access (surcharge)
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Dining

Enjoy award-winning barbecue at the casual Smokehouse Grill, which serves breakfast and dinner daily (seasonal). The diverse menu at the Smokehouse Grill includes St. Louis BBQ ribs, smoked beef brisket, pulled pork, chicken, steaks, pasta, seafood, burgers, sandwiches and salads. A children’s menu is also available. Full bar service and a bar menu of snacks and appetizers are available at the Mason Jar Lounge, which is located at the Smokehouse Grill. Westgate Smoky Mountain Resort & Spa provides room service for the convenience of its guests. Guests will find an in-room dining menu in their villa or cabin. Room service is limited.

Recreation

Onsite recreation at Westgate Smoky Mountain Resort include the 60,000-square-foot Wild Bear Falls water park with eight attractions (additional fees apply), two heated outdoor pools, two hot tubs, 24-hour fitness center, playground, Serenity Spa, and an activities program designed for everyone. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snowboarding nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Aerobics on site
  • Playground on site
Spa

Experience true Mountain Healing at Serenity Spa, whether your goal is to relax and indulge your senses, combat the effects of aging, improve your fitness and wellness regime, or enhance your inner beauty. At Serenity Spa by Westgate we will help you retreat, relax, and renew! Serenity Spa offers over 50 world class spa services including facials, manicures and pedicures, body wraps, and massage treatments found nowhere else in the world. All Serenity Spa professionals are licensed and trained in the most current techniques to provide maximum benefits and results from your treatments.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Detoxification wrap
  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments
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Westgate Smoky Mountain Resort & Spa Policies & Fees

Check-in

Minimum check-in age is 18

Check-in time starts at 4 PM

Check-out

Check-out time is 10 AM

Payment types

Accepted at this hotel: Visa, American Express, Discover, MasterCard

Pets

Pets allowed, Pet policy - dogs and cats only, Maximum number of pets per room 1, Pet maximum weight in kg is 27, Pet maximum weight in lb is 60

General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • Resort fee: USD 9.95 per accommodation, per night
Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
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Additional Details

Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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