Ratings based on 120 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Familiesby Chrisfrom Huntsville, Al
GreatPosted Oct 12, 2014 on Hotels.com
Great place to stay. Rooms are very large and comfortable. Staff was super nice and even allowed us to check in early. Location is very good. Close to numerous attractions and restaurants
for Couplesby John
Posted Oct 11, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Pittsburgh, PA
5 Days in the Smoky'sPosted Oct 7, 2014
Pros: Location and the "homey" fell of the resort.
Location: Conveniently located to not only Sevierville, but Pigeon Forge and Gatlinburg. The activities and attractions are too numerous to mention.
Excellent experience! I spent 4 nights in your resort and loved it! The unit was spotless, not to mention conveniently located to all local attractions. Would definately return.
for Everyoneby A verified traveler
Posted Oct 6, 2014
Pros: Room size
Location: Near outlet mall
Fun time, nice place, would go again. I don't like surveys. Best you are going to get.
for Everyoneby A verified traveler
Spectacular StayPosted Sep 22, 2014
Awesome location to Dollywood, Tanger Outlets, and anything you would like to do in this area. Beautiful and exceptionally clean place to stay!!
Recommendedby garyfrom ky
Posted Sep 15, 2014 on Hotels.com
We brought our daughter to the smokies to see the aquarium and it was our second time staying here and as always it was awesome. Will definitely stay again
for Everyoneby A verified travelerfrom M
Great place close to Dollywood.Posted Aug 25, 2014
Enjoyed our stay.the pool an hot tub were nice an not too crowded. Would definitely stay again.The rooms were super nice as well.
Recommendedby Mary Annefrom Pittsburgh
Posted Jul 31, 2014 on Hotels.com
Overall we had a pleasant stay. The rooms we had were large with fully equipped kitchen. Beds were comfortable and rooms were quiet. The staff checking us in were friendly. The fitness room was well equipped but did have one weight machine where the cable had been stripped bare but staff person seemed interested and said she would report it. Only down side was because the complex was so large, we had to drive across the busy road to get to the pools or fitness center which was inconvenient.
Recommendedby Rick Lappin & familyfrom Locust, NC
got the last roomPosted Jul 25, 2014 on Hotels.com
We were told we got the last room available - a first floor handicap equipped one. Found many mechanical issues with room: door hinges coming off, several things in the bathroom. The bed was very nice though, as were the many areas & pools for the kids.
for Familiesby Krystalfrom Tennessee
Beautiful but not clean enoughPosted Jul 14, 2014 on Hotels.com
The Wyndham Smoky Mountain resort was beautiful at first glance. The grounds were well kept, the mini golf was a hit, and the employees were very helpful. Upon arriving at our room, I immediately started inspecting to see how clean the room was. In the master bathroom, there was hairs all over the bathroom floor. For the amount of money that we paid to stay at the Wyndham, the room should have been completely cleaned from top to bottom! Not sure I could stay there again after finding hair everywhere! There were also cobwebs under and behind the furniture. The spaciousness of the room was awesome for our large family. It was really nice having 2 full bathrooms and a completely stocked kitchen.