Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh, PA

5 Days in the Smoky's

Posted Oct 7, 2014
Pros: Location and the "homey" fell of the resort.
Location: Conveniently located to not only Sevierville, but Pigeon Forge and Gatlinburg. The activities and attractions are too numerous to mention.
Excellent experience! I spent 4 nights in your resort and loved it! The unit was spotless, not to mention conveniently located to all local attractions. Would definately return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
Pros: Room size
Cons: No
Location: Near outlet mall
Fun time, nice place, would go again. I don't like surveys. Best you are going to get.
5 out of 5
Recommended
for Everyone
by A verified traveler

Spectacular Stay

Posted Sep 22, 2014
Awesome location to Dollywood, Tanger Outlets, and anything you would like to do in this area. Beautiful and exceptionally clean place to stay!!
5 out of 5
Recommended
by garyfrom ky

Posted Sep 15, 2014 on Hotels.com
We brought our daughter to the smokies to see the aquarium and it was our second time staying here and as always it was awesome. Will definitely stay again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Great place close to Dollywood.

Posted Aug 25, 2014
Enjoyed our stay.the pool an hot tub were nice an not too crowded. Would definitely stay again.The rooms were super nice as well.
4 out of 5
Recommended
by Mary Annefrom Pittsburgh

Posted Jul 31, 2014 on Hotels.com
Overall we had a pleasant stay. The rooms we had were large with fully equipped kitchen. Beds were comfortable and rooms were quiet. The staff checking us in were friendly. The fitness room was well equipped but did have one weight machine where the cable had been stripped bare but staff person seemed interested and said she would report it. Only down side was because the complex was so large, we had to drive across the busy road to get to the pools or fitness center which was inconvenient.
3 out of 5
Recommended
by Rick Lappin & familyfrom Locust, NC

got the last room

Posted Jul 25, 2014 on Hotels.com
We were told we got the last room available - a first floor handicap equipped one. Found many mechanical issues with room: door hinges coming off, several things in the bathroom. The bed was very nice though, as were the many areas & pools for the kids.
3 out of 5
Recommended
for Families
by Krystalfrom Tennessee

Beautiful but not clean enough

Posted Jul 14, 2014 on Hotels.com
The Wyndham Smoky Mountain resort was beautiful at first glance. The grounds were well kept, the mini golf was a hit, and the employees were very helpful. Upon arriving at our room, I immediately started inspecting to see how clean the room was. In the master bathroom, there was hairs all over the bathroom floor. For the amount of money that we paid to stay at the Wyndham, the room should have been completely cleaned from top to bottom! Not sure I could stay there again after finding hair everywhere! There were also cobwebs under and behind the furniture. The spaciousness of the room was awesome for our large family. It was really nice having 2 full bathrooms and a completely stocked kitchen.
5 out of 5
Recommended
for Families
by A verified travelerfrom Orlando, FL

Awesome place for families with kids

Posted Jul 9, 2014
We are a couple of families (4 adults and 3 kids) stayed in a 2 bedroom apartment. The moment we entered inside the apartment, we were convinced that it was the best choice we made. We had a hectic day in Ober Gatlinburg before we checked into the resort at around 8 PM. But, once we entered this place, the kids got re-energized and we also felt the same. They went to their favorite channels on the TV and relaxed on the comfortable couches. We were originally worried that there was no breakfast option, but with Walmart only 1/2 a mile away, we could quickly get some stuff and prepare with the kitchen available. The stay was extremely pleasant and we had full energy to spend the whole day outdoors after each night's stay. The best part was to have an early morning coffee sitting in the patio with the mountain view. The only thing we couldn't do here is to go to the visitor activity center which is little far from our unit. We stayed only for 2 nights and wished we extended for one more night. We are definitely going to stay here in our next visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom W

Perfect!

Posted Jul 6, 2014
We had an awesome stay! Loved this place. Very nice for families. Great resort amenities. Nice staff.