Ratings based on 46 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from Clarksburg, WV
Great Place to Stay in Pigeon Forge, TN AreaPosted Aug 18, 2014
Pros: We had a two bedroom suite with a living room/kitchen in-between the rooms. The kitchen is fully stocked with everything you need.
Location: So many things to do near by: Dollywood, Zip-lines, Gatlinburg is about a 15 minute drive away, shopping, dining, etc... No shortage of things to do.
We had a two bedroom suite with a living room/kitchen in-between the rooms. The kitchen is fully stocked with everything you need. There is a washer & dryer as well so you can wash your clothes & towels as needed. The master bathroom had a jacuzzi tub which was very nice! The other bed room had a full bathroom right next to it so if you ate traveling with two families you will each have your own full sized bathroom. Add to all of this the indoor/outdoor water parks and a huge arcade makes this THE place to stay while in Pigeon Forge, TN. Very nice place to stay & we highly recommend!
by A verified traveler from Chicago
DO NOT BOOK HERE IF TRAVELING FROM OUT OF STATEPosted Aug 17, 2014
We did a Kentucky/Tennessee roadtrip from Chicago for an end-of-summer vacation, and the Wyndham Lodge was to be the anchor in the middle as we spent 4 days in the Smokies area. Unfornately, the folks at Wyndham completely ruined that for the kids. Upon arrival we learned that we were moved two days earlier to the Wyndham Smokies Resort (20 mins away in local traffic) and our room at the Lodge was given away without any prior notificaiton or our approval. First the ladies at the desk blammed the reservation change on ExtraHolidays, which seems to be part of the Wyndham organization. So I got ExtraHoliday on the phone and the service rep had no record of the move and confirmed we had an active reservation at the Lodge. Handed the phone to the ladies at the desk, and go no where since the Lodge was completely booked. Since they are not really a hotel and do not know how real hotel resorts service their guests, I then suggested (and then demanded) that they move us to a comprable room in the adjacent Wilderness hotel. That become too difficult for them to handle, and even had to get Expedia on the phone. Finally just left and went ot the Wyndham Resort once my youngest came into the lobby and started to cry once learning we were not staying there. As I looked through reviews through this and other travel sites, others have had the same experience - All from the midwest but at least received notification of being "upgraded" to another resort prior to their arrival.
for Everyoneby A verified traveler
Overnight with the grand kidsPosted Aug 4, 2014
Grandkids had a fantastic time. Something to keep everyone fully entertained
for Familiesby A verified traveler from Atlanta, GA
Great Wyndham Resort at SmokiesPosted Jul 7, 2014
Location: The resort is 15 miles from Gatlinburg, and has everything around it from restaurants to grocery stores, and less than 10 miles to pigeon forge.
Excellent welcoming staff, and our rooms were ready upon arrival. A very warm feeling when entered the room, and just felt like home. We rented a 2 bedroom suite, and it was fully equipped with the necessities. We were a group of 8, with 6 adults and 4 kids, and there were enough sleeping beds for all of us. Huge rooms, and bathrooms, and did not feel that we were banging into each other when all of us in the room at the same time. the resort is great, and there are a lot of activities for all ages. They even had a bingo one evening, and parents enjoyed the stay. Huge resort with two outdoors pools/slides, and one indoor covered areas with surfing and waves. Will surely do it again, maybe every summer if time permits.
for Familiesby A verified traveler
Great VacationPosted Jul 1, 2014
Cons: Easier directions to the Water Park from each building. Did not know that we could use the back outside exits to get to the park from bldg 6&7.
We always plan our vacation spots that are kids friendly. This was a great hotel for the whole family. It was so refreshing to be able to return from seeing the sites and the theme park and be able to relax in a home environment or to go and relax at the indoor water park. The kids had a BLAST and we enjoyed watching their excitement. We will visit again. Great Vacation.
for Everyoneby Jon from kentucky
Mother's Day weekendPosted May 13, 2014
Pros: Family friendly
Cons: Stay open in the water park until 11:00 on Saturdays
Location: Outlet shopping, putt putt and a-z eating.
Two bedroom condo perfect for the family and the water park made it great. Wish water park stayed open late on Saturdays of special holidays so Moms could shop longer and come back and enjoy the water
Recommendedby Jamie from Kentucky
Great Family FunPosted Apr 29, 2014 on Hotels.com
Great trip to Wyndham Resort! Had a 2 BdRm Deluxe that could have slept up to 8 people, 2 Baths and Jacuzzi tub, and full kitchen. Room was very clean, and staff very friendly! Access to the Wilderness Water Parks makes this a great Family Vacation. Would definitely stay again!
Recommendedby A verified traveler
Close to home yet far away.Posted Apr 25, 2014 on Hotels.com
This is a total escape location where you never have to leave the resort!!!
for Familiesby Debbie
Beautiful Units overlooking Golf CoursePosted Apr 8, 2014
I wanted a 2 bedroom, 2 bath unit with a Kitchen, so I can cook some of our meals there. I was pleasantly surprised at how beautifully decorated the unit was. It did meet my expectations. There was plenty of room and the bathrooms were a nice size. The only thing I can think of is it would have been nice for a pool by the condo's.
for Everyoneby Leslie from TN
Amazing Experience!!Posted Mar 4, 2014
I would recommend this hotel!! I don't usually leave feedback, but this hotel is one of the best hotels my family has ever been. Everything was excellent. We will definitely come back again.......... and real soon!! :)