Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from ohio

RUDE STAFF - BAD STAY

Posted Jul 16, 2014
Pros: the pool, the creek
Cons: everyone that works there should be fired
Location: close to town
The hotel staff started out pretty nice until we called to ask the night desk guy a question and he smarted off at us, and told me the wrong answer just be be rude. Then the housekeeping people walked right in on me while i was changing - 2 days in a row!!! final day we were running a little late and they threatened us to charge my card for another day. wine and cracker time was ok, but the lady working the counter was staring at us, like they wanted us to leave. just felt like everyone that worked there was in a bad mood constantly. If they dont like thier job they should just quit, and not be so helpful in making our vacation feel weird.
4 out of 5
Recommended
for Families
by A verified traveler from Michigan

One night remembering former visits

Posted Jul 11, 2014
Pros: Ambiance, location, good staff.
Cons: If you're interested in more quiet, ask for a room farther from the road. I doubt we can get motorcyclists to get a better muffler on their "hogs."
Location: The motel is at the north-east end of Gatlinburg. You can walk the main street and check-out all its attractions. The park entrance is minutes away.
This was planned as a return to a motel that we stayed at many times when we were raising our two sons. It was very nice then with very good rooms with a balcony over a gurgling stream. The pool was very good and the location was great. Our boys are now in their 50s and might like the newer indoor pool but they would miss the old outside diving board that they enjoyed so much. The rooms still have the gurgling stream and the location hasn't changed but the owners have piled a lot into investments to offer many good room combinations. This time, however, our room was a little too close to the main road passing the motel and the number of noisy motorcyclists wasn't good. They have added a morning breakfast and late afternoon wine and cheese session that gave more value for the dollar. The staff was very gracious and friendly. It was good to get back for a visit and to rekindle old memories of great vacations in the past.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very relaxing

Posted Jun 12, 2014
It was so relaxing when you can sit right on the river.
3 out of 5
Recommended
for Everyone
by A verified traveler from Lima, OH

Good hotel.

Posted Jun 10, 2014
High price in my opinion but it was peak season on a weekend. Hotel was clean for an older hotel. Nothing bad just like most hotels in Gburg, built way back when and remodeled as needed. Within walking distance of downtown but away from the noise. Staff was great, we left a night early to come home and they showed no irritation by our early check out.
5 out of 5
Recommended
for Everyone
by Wendy from Huntington WV

Nice hotel clean and peaceful. loved the stream

Posted May 15, 2014
Cons: The beds were ok but not firm enough, bed leaned more in the middle, but clean and smelled so nice and fresh.
Location: All the shops were close enough to walk to.
Hotel was very nice our balcony was right over the stream, quite and peaceful loved it.
2 out of 5
by kabbie from Phoenix AZ

Nice creek...that's it!

Posted May 15, 2014
Thus could be an AMAZING hotel if they put some money in renovations. It was very outdated, beds felt like they were covered in plastic, old old TV, carpet not clean (the overall room was as clean as you could get it, just wear flip flops), balcony furniture filthy, Dora was the only friendly staff member we encountered, but the creek running through this property is amazing! 5 stars for the property.
4 out of 5
Recommended
for Everyone
by Emily from Atlanta, Ga.

Great location

Posted May 4, 2014
Pros: Location and the creek
Cons: They need to replace the old TV's
This is our third stay at the hotel, we like the location very much , the creek outside is a plus .
5 out of 5
Recommended
for Everyone
by keith from cinci

Location location location

Posted May 4, 2014
Nice heated outdoor pool.....................................................................................
4 out of 5
Recommended
for Everyone
by jim a from st charles il

Wonderful view

Posted Apr 26, 2014
Loved the creek side porch. Very convenient location.
5 out of 5
Recommended
for Couples
by Mitch & LaVonda from Ohio

Get Away

Posted Apr 21, 2014
Pros: Our porch hung over a creek with waterfalls , breakfast was great ,wine & cheese in the evening , milk & cookies before bed , no cleaning or dishes !
Location: Right in town ,so peaceful you wouldn't know it . Short walk to shops & quick drive to see wildlife .
The weather was perfect , saw lots of bear & turkeys .