Deluxe Room, 1 King Bed, Bay View | In-room safe, desk, blackout drapes, soundproofing

Reviews of Novotel Geelong

4 out of 5
Novotel Geelong
10-14 Eastern Beach Road, Geelong, VIC

Reviews

8.4

Very Good

Rating 10 - Excellent. 445 out of 1001 reviews" "
Rating 8 - Good. 361 out of 1001 reviews" "
Rating 6 - Okay. 130 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John good, Forest Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place with view of harbour
Stayed 2 nights in Mar 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really enjoyable stay.
Stayed 1 night in Feb 2024

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking
Stayed 1 night in Feb 2024

4/10 Poor

Ying

Stayed 2 nights in Feb 2024

6/10 Okay

Cassie

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Views and property are lovely, parking is challenging by, would recommend using the valet service for convenience. Comfortable room and bed, but air conditioning wasn’t working well which let the property down a bit.
Stayed 1 night in Feb 2024

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced for the room & small balcony, water views were a glimpse over roofs! Wasn’t impressed on arrival to find out only parking they have is valet at $40 a day!
Stayed 2 nights in Feb 2024

10/10 Excellent

harjit

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Sharni

Stayed 3 nights in Dec 2022

6/10 Okay

Blanche

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I booked the property for our 10th wedding anniversary. There were no offers to pay extra for an upgrade or any additions (which I would have done.) I tried calling 5 times during the day to ask about parking and couldn’t get through. When I called for some room service I was told someone else had ordered something on our room number. Generally the facility is nice just wasn’t quite the experience I was hoping for.
Stayed 1 night in Dec 2023

2/10 Terrible

Sasagi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If there was a negative star, I would’ve given a negative star. Checked in at 6pm, checked out 12 midnight on same day. Bed was uncomfortable, could not connect TV to my son’s PS as we’ve done in the many hotels and resorts we stay at. My son called reception to ask about TV connection but reception barely spoke a word of English. Couldn’t understand what my son wanted. We checked out in 6 hours. It was a waste of money!!!
Stayed 1 night in Dec 2023

6/10 Okay

Phil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I thought our room was certainly overpriced for what we got in comparison to other accor we have stayed at
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher, Lara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a special occasion. Comfortable Bed and pleasant views. We will be back
Stayed 1 night in Dec 2023

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is awesome
Stayed 1 night in Dec 2023

10/10 Excellent

mark

Stayed 1 night in Dec 2023

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2023

10/10 Excellent

Robyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and room
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay at this hotel. We had a great view of the ocean and the giant sky wheel which lights up at night. The hotel is the most convenient in Geelong and is right across the street from most of the main attractions. It is also located on the same block as the main restaurants and dessert places which was great. The morning breakfast was one of the best of our entire trip. Highly recommend getting this included in your stay. We had dinner in the hotel too, but this wasn't as good. Absolutely everything is served chargrilled which I don't like, but if you do like that you should try the restaurant. The hotel didn't have any on site self parking. I believe there was a valet parking option but it was pretty easy to find street parking so we opted out of that. The street parking was free from 5:30pm to 9am and most of the time we found a spot right out the front of the hotel. I found the service from the hotel staff ok. Nothing special. When we showed up in the evening to check in with all our luggage, the lady at the desk seemed almost confused as to what we were doing there. For the most part, the staff don't talk to you unless you walk right up to them to ask a question. This is not necessarily a complaint, it was just an interesting observation after staying at a hotel in Melbourne CBD that was the complete opposite.

8/10 Good

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that this property is on the waterfront at geelong and central to the city
Stayed 1 night in Nov 2023

10/10 Excellent

Kerrilyn

Liked: Cleanliness, staff & service, property conditions & facilities
All good with the exception of parking. Was offererd $40 per night valet service. Nothing on sight had to street park. Very poor for a top rate hotel. All else was excellent.
Stayed 2 nights in Nov 2023
Response from Tamie on Nov 7, 2023
Thank you for taking the time to tell us about your experience at the Novotel Geelong. I am glad and excited to pass on the lovely feedback you have given about our staff. However, I do apologize about the parking expenses and we will definitely take this into consideration moving forward. We look forward to welcoming you again back to Novotel Geelong. Kind Regards,TamieDuty Manager

10/10 Excellent

MIHYUN

Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Stayed 4 nights in Oct 2023
Response from Tamie on Oct 24, 2023
Dear Anthony,I really appreciate your comments regarding your stay at the Novotel Geelong. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm Regards,TamieDuty Manager

8/10 Good

Klaus

Traveled with partner
Parking not satisfactory, if you just want to hope into your room or have lunch you can expect long delay at times not good!
Stayed 5 nights in Sep 2023

10/10 Excellent

Tiziana

Stayed 1 night in Sep 2023
Response from Tamie on Oct 24, 2023
Dear Tiziana,I really appreciate your comments regarding your stay at the Novotel Geelong. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm Regards,Tamie

8/10 Good

Stephen

Stayed 1 night in Sep 2023

10/10 Excellent

Charmaine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the central position - and walkability. Tempo restaurant highly recommended with a short stroll for breakfast if you want something different. Staff were happy, professional and accomodating. The price of parking per night was expensive especially when not using the valet service and leaving your car for 48 hours - $80.
Stayed 2 nights in Sep 2023

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service
The view of the waterfront is great. The quality and condition of the room was average.
Stayed 1 night in Sep 2023

8/10 Good

Varsha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

2/10 Terrible

Mary Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Restaurant reception not friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with my stay.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location was good. Facilities were fine. Breakfast great.
Stayed 1 night in Aug 2023

2/10 Terrible

frank

Disliked: Cleanliness, staff & service, property conditions & facilities
Liked nothing
Stayed 1 night in Jun 2023
Response from Alyce on Jun 20, 2023
We are sorry that you weren't able to stay to enjoy our hotel, we hope to welcome you on another occasion!

6/10 Okay

Brian

Stayed 1 night in Jun 2023

10/10 Excellent

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice views.
Stayed 1 night in Jun 2023
Response from Alyce on Jun 7, 2023
Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.

8/10 Good

Tak

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Obviously sea front is good.
Stayed 1 night in May 2023
Response from Alyce on Jun 7, 2023
Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.

10/10 Excellent

Roger

Stayed 2 nights in May 2023
Response from Alyce on Jun 7, 2023
Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.

6/10 Okay

Sharon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Alyce on Jun 7, 2023
Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.

10/10 Excellent

Martin J.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going to Geelong, Stay Hear!
Cery nice facility with an excellent location and view
Stayed 1 night in Apr 2023
Response from Alyce on May 9, 2023
Hi Martin,Thank you so much for taking the time to leave us a great guest score and for choosing to stay at the exciting Novotel Geelong.Warm Regards,Alyce Guest Relations

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are Super friendly and professional.
Stayed 1 night in Apr 2023
Response from Alyce on May 9, 2023
Hi Darryl,Thank you so much for taking the time to complete our guest survey and score. Your review was fantastic and on behalf of my team I wanted to personally respond to you and say thanks and how much we appreciate your feedback, especially your comments regarding our staff.Thank you for staying at the exciting Novotel Geelong and my team and I will look forward to welcoming you back really soon. Warm Regards,Alyce Guest Relations

10/10 Excellent

William

Traveled with group
Liked: Staff & service, property conditions & facilities
Amazing front desk staff…. Couldn’t have been more pleased
Stayed 1 night in Apr 2023
Response from Alyce on May 9, 2023
Hi William,Thank you so much for taking the time to complete our guest survey and score. Please know I have shared your experience and feedback with my team, particularly your fantastic score of comments of our staff! Thank you for staying at the exciting Novotel Geelong.Warmest RegardsAlyceGuest Relations

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Alyce on May 9, 2023
Hi Scott,Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.Warm Regards,Alyce Guest Relations

10/10 Excellent

Ross

Stayed 1 night in Apr 2023
Response from Alyce on May 9, 2023
Hi Ross,Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.Warm Regards,Alyce Guest Relations

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Alyce on May 9, 2023
Hi Angela,Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong; it’s fantastic to see you enjoyed your stay.We look forward to welcoming you back really soon. Warm Regards,Alyce Guest Relations

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great and easy accessible from Geelongs beachfront
Stayed 1 night in Apr 2023
Response from Alyce on May 9, 2023
Hi Daniel,Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong; it’s fantastic to see you enjoyed your stay.We look forward to welcoming you back really soon. Warm Regards,Alyce Guest Relations

10/10 Excellent

Grant

Traveled with family
Liked: Staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2023
Response from Alyce on May 9, 2023
Hi Grant,Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong, it’s great to see you enjoyed your stay.We look forward to welcoming you back really soon. Warm Regards,Alyce Guest Relations

8/10 Good

Anthony

Liked: Staff & service, amenities, property conditions & facilities
Exactly service and prime location
Stayed 1 night in Mar 2023
Response from Alyce on May 9, 2023
Hi Anthony,Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong; it’s fantastic to see you enjoyed your stay.We look forward to welcoming you back really soon. Warm Regards,Alyce Guest Relations

8/10 Good

Shannon

Stayed 1 night in Mar 2023
Response from Alyce on May 9, 2023
Hi Shannon,Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.Warm Regards,Alyce Guest Relations

10/10 Excellent

Aaron

Stayed 1 night in Mar 2023
Response from Alyce on May 9, 2023
Hi Aaron,Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong.Warm Regards,Alyce Guest Relations

10/10 Excellent

Jo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Novotel, excellent facilities great bar and restaurant and we stay there for the fantastic location, close to beach and cafes
Stayed 1 night in Mar 2023
Response from Alyce on May 9, 2023
Hi Jo,Thank you so much for taking the time to leave us a guest score and for choosing to stay at the exciting Novotel Geelong; it’s fantastic to see you enjoyed your stay and the hotel facilities.We look forward to welcoming you back really soon. Warm Regards,Alyce Guest Relations

10/10 Excellent

Cally

Stayed 1 night in Mar 2023

6/10 Okay

kejia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
didnt clean the room properly , the room still has the left over from last guest. very noisy over the weekend as the room is facinf street. Comparing to the extrmely high price, not worthy for 850/nite. and the breakfast needs to pay.extra.
Stayed 1 night in Mar 2023