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Rating 10 - Excellent. 307 out of 920 reviews" "
10 - Excellent
307
Rating 8 - Good. 346 out of 920 reviews" "
8 - Good
346
Rating 6 - Okay. 164 out of 920 reviews" "
6 - Okay
164
Rating 4 - Poor. 55 out of 920 reviews" "
4 - Poor
55
Rating 2 - Terrible. 48 out of 920 reviews" "
2 - Terrible
48
8.0/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Matt
Apr 17, 2024
Liked: Staff & service
In need of some maintenance
Matt
Stayed 1 night in Apr 2024
Response from Parkside Motel on Apr 17, 2024
Thanks Folks,We are constantly updating and fixing daily, it's an ongoing thing. Staff normally inform us, however we are always grateful if our guests advise us, as this is a big place and things may get missed. We will try harder, Travel safe
4/10 Poor
Meagan
Apr 2, 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
Meagan
Stayed 1 night in Apr 2024
Response from Parkside Motel on Apr 3, 2024
Upon checking out....WHY did you not say anything....Contact us, and follow up so we can improve.
The service on arrival was warm, enthusiastic and thoughtful! Our room was as described (despite another booking fail with Expedia). Online the room was described as having ‘multiple beds’ but when we called to confirm this was the case the hotel didn’t have this information in our booking. This was the second time this happened on this trip.
They were proactive about fixing this & we had a great room overlooking the park. Air conditioning struggled a little as the weather was incredibly hot. Bathroom had a broken toilet roll holder but otherwise the room was recently renovated and very clean. The thing that stood out about this property was the staff. So friendly! And always willing to help.
Imogen
Stayed 3 nights in Mar 2024
Response from Parkside Motel on Mar 27, 2024
Thank you,we so enjoy all guests comments. yes can be extremely frustrating with some parts of your booking. we are here to try and help. By geez you were so correct, Victoria had about 5 days of Summer, and we had most when you stayed with us. We did leave aircons on, especially the Park side which get like saunas, they would have worked very hard. Thanks again. we did replace the toilet paper holder as soon as you informed us, however our housekeeper should have picked this up. Sorry
Wonderful friendly staff, and very helpful.
Room staff had left clothing from a previous occupier, and some dirty cutlery which was a bit off-putting!
Rob
Stayed 1 night in Mar 2024
Response from Parkside Motel on Mar 12, 2024
Thank you we all very much appreciate your comments, we have informed our Housekeepers of this problem , however all of us are only human and was not intended.We will all try much harder for our guests.Travel Safe
8/10 Good
Helen
Traveled with partner
Mar 7, 2024
Liked: Cleanliness, staff & service
The motel is in a convenient location if travelling on the Spirit of Tasmania. Our room was clean and comfortable.
Helen
Stayed 1 night in Feb 2024
Response from Parkside Motel on Mar 8, 2024
Thank you,'so pleased we could be of service, hope you have a marvellous experience in Tassie, and come back and tell us all about our adventure.
6/10 Okay
Nally
Traveled with partner
Mar 4, 2024
Liked: Staff & service
It's okay for a motel. Staff were very warm and welcoming. Rooms were decent. Walls very thin.
Nally
Stayed 1 night in Mar 2024
Response from Parkside Motel on Mar 27, 2024
Thank you,Our pleasure, hope to see you all again.
Thank you,We are always trying, to improve the property, service, procedures. We and staff very much appreciate your comments.Hope to be of service again.
Thank you,What an ungrateful entitled guest ! How dare you give us this score, just because the Fire Alarm went off.This is for the safety of all, including you. I suppose you would rather stay in a 3rd world toilet, and burn to death. We did NOT PLAN this, it was your fellow guests COOKING in their room that set it off. And we fixed. In future we suggest you go an stay in hovell where nobody gives a care for your welfare.
Nothing to like here well over priced for what it is pictures miss leading
Had sign saying no cooking microwave for heating food only but there was microwave
Car park view it should be named
Picture taken in its hay day
Robert
Stayed 2 nights in Jan 2024
Response from Parkside Motel on Jan 16, 2024
Hello Robert,You where not impressed, Sorry you booked in the morning of your stay, please tell us WHAT DID YOU EXPECT, a view room ???? you got the last OF. and lucky to get the room, and really common sense would tell you NO VIEW rooms left. Nothing wrong with carpark views, better than what you would get elsewhere. Yes totally different picture, also depends on what site you are on. Over Priced, really you picked us because we were the CHEAPEST when you went onsite. and as usual you didn't read the full room descriptions, NO COOKING and only certain rooms have Microwaves, for heating ONLY. This is a NO COOKING MOTEL, too many people are very careless and set the alarms off. Honestly make sure you grace the Internationals in the CBD next visit, they will be pleased to look after you for at least twice the price of us. Have a great day.
A lovely & comfortable room with a pretty view of the park. Excited that we cod see the New Year's Eve fireworks from our window. Nice & close to conveniences.
Megan
Stayed 2 nights in Dec 2023
Response from Parkside Mote on Jan 10, 2024
Thank yo,So pleased you enjoyed our location and facilities, and i thought you would see the fireworks, really glad.Travel Safe
8/10 Good
Andrew
Dec 27, 2023
Andrew
Stayed 1 night in Dec 2023
Response from Parkside Motel on Jan 16, 2024
Thank you Sir,We try to be interactive with all our guests, and provide a decent clean environment with free wifi and free parking. We are in a fabulous location. We hope to be of service again.
6/10 Okay
Laksiri Pradeep
Dec 13, 2023
Laksiri Pradeep
Stayed 2 nights in Dec 2023
Response from Parkside Motel on Dec 14, 2023
Thank you,Its was our pleasure to be of service to you and your family. Hope to see you again.
6/10 Okay
Lorraine
Dec 12, 2023
Liked: Cleanliness
Convenient, neat and clean.
Ask for a room overlooking the park, we did not and ended up with room overlooking neighbours.
Had to close curtains as they look in.
Lorraine
Stayed 1 night in Dec 2023
Response from Parkside Motel on Dec 12, 2023
Thank you Folks,Can be a mighty shock when you come and your Overseas Travel Agent placed you in non view room. I have explained many times, you book thru a computer system, it only sees vacant room, thence places you. Nothing to do with us. We place and advise what rooms are available, with OUR guests. Yes you can ask, if available not a problem.Travel safe, see you again
Once I checked in by a very direct receptionist, our experience improved . The room was comfortable, the shower head is huge and the decor was nice.
Verified traveler
Stayed 1 night in Dec 2023
Response from Parkside Motel on Dec 9, 2023
Thank you,I THINK !Anyway glad you enjoyed your stay with us, it was / is our pleasure to try and look after everyone. Yes, we have the best showers. Travel safe, see you agan.
8/10 Good
Adam, East Melbourne
Dec 9, 2023
Adam
Stayed 1 night in Dec 2023
Response from Parkside Motel on Dec 12, 2023
Thank you.We hope to be of service again in the future.
Many older locations have been allowed to deteriorate. This property shows that the owners have cared for it and refreshed it regularly. Great little site, very accessible to Geelong, with Coles/KMart/various food options all within walking distance.
Ken
Stayed 2 nights in Dec 2023
Response from Parkside Motel on Dec 9, 2023
Thank you,Really appreciate it when guests see what we are trying to do, Its a long ongoing process to maintain these establishments. Totally agree we are in one of the best positions for stay's, shopping, eateries. Hope you come again
The two staff at reception were very friendly and helpful. Central location. Good size room, very clean and lovely view overlooking the park. Highly recommended.
Rosanne
Stayed 1 night in Nov 2023
Response from Parkside Motel on Dec 3, 2023
Parkside thanks you for your review, which we will share with staff, we are constantly improving our guests experience, hope to be of service in the future. Travel Safe
We Thank You, Our Staff Thank You, we all very much appreciate your review. We all endeavour to deliver Service to your and your Family or Group. Please travel well, we hope to be of service again in any future plans
1. Too crowded to accommodate 3 persons in such a small room. Different from photos.
2. Only one chair in the room to sleep 3 persons, not as showed in the photo, although another chair was brought in upon request.
3. Huge noise when flushing toilet, especially at night.
4. Extra $50.00 will be required if you check to see if 30 minutes late checkout is possible. Not nice.
Miller
Stayed 1 night in Nov 2023
Response from Parkside Motel on Nov 12, 2023
Hello Folks,Not a problem it was our pleasure to try and look after you and your group. Apparently we didn't succeed.You booked a Twin room, that is what you got, consist of 1 x Queen Bed and 1 x Single Bed, with more then adequate walking room between. You asked for another chair this we provided, did you want a chair for everyone ? why didn't you ask for another 2 chairs ? I went to your room and flushed the toilet, not sure what you are cranky about ! YES Late and Early Checks you have to pay, its on all the websites, as these requests put a big strain and inconveniences staff routines. YOU also forgot to mention how we gave you OUR microwave to help you out, even though your type room does NOT have microwaves....You are Welcome by the way. We will just try harder, that's all we can do.Hope you come again.
Clean and tidy in room. Opposite to Coles and Walmart (24 hours). Recommend to people who want to travel to Geelong for a short stay. No doubt will come back for my next visit in Melbourne. Good price.
Pak Cheong
Response from Parkside Motel on Nov 6, 2023
Hello Guests,We thanks you very much for your stay with us, and you enjoyed our location and facilities.Its our pleasure to be of assistance when we can.Hope to see you again.Travel well.
Really clean and comfortable, service was very good
Paula
Stayed 2 nights in Oct 2023
Response from Parkside Motel on Oct 31, 2023
Thank you so much, we will definitely share with staff, we also hope you will give us the opportunity to be of service again, in future travels.Stay Safe.
6/10 Okay
Therese
Oct 30, 2023
Liked: Cleanliness, staff & service
Beds need up grading
Therese
Stayed 1 night in Oct 2023
Response from Parkside Motel on Oct 30, 2023
Thank you for your review. We have completely renewed all bedding, however beds and pillows are a personal choice.Hope to see you again. Travel safe
Friendly staff. Basic clean room. Would stay again
Tim
Stayed 1 night in Oct 2023
Response from Parkside Motel on Oct 30, 2023
Thank you,Pleased you enjoyed your stay with us, Hope to be in your plans again. Travel well
6/10 Okay
Joan
Business traveler
Oct 17, 2023
Liked: Cleanliness, amenities
Disliked: Staff & service
The cleanliness of room out standing negative Fibe.limited facilities eg . No phone, microwave, tea towel, mugs, biscuits room information booklet not informative no promotion of area and no other tv options not welcoming.
Joan
Stayed 2 nights in Oct 2023
Response from Parkside Motel on Oct 17, 2023
Thank you Joan,We remember you well.Unless you request Microwave, there are NO microwaves in rooms, we have limited supply and they are for heating only / Regarding No tea towels only supplied to rooms with Microwaves / we do not supply MUGS, only cups, as all our MUGS have been stolen by guests / No Biscuits we have never supplied / No landline Phones in room, taken out years ago once mobile phones became accessible / Compendiums they are basic information only , Reception has plenty and up to date brochures , Only too happy to be of assistance to guests regarding Tourist information. / This Motel only supplies Smart T.V.'s, which you are welcome to use with your own accounts for all pay for view channels.Thank you for choosing us. Remember we are a NON COOKING and NON PARTY MotelTravel Safe
Reception people not welcoming and very abrupt. Not what we needed after a long day on the road. Stayed their twice as it was convenient to the Spirit Terminal. Prickly encounter with staff both times. Good rooms and comfy bed. Unfortunately did not see much of a park from our room just carparks
Joan
Stayed 1 night in Oct 2023
Response from Parkside Motel on Oct 17, 2023
Yes Joan remember you well. Thank you
2/10 Terrible
Dion
Oct 15, 2023
Dion
Stayed 1 night in Oct 2023
Response from Parkside Motel on Nov 6, 2023
Hello Folks,Thank you for your grading of 1, dont blame us for your memory loss . we had a reservation for you for 1 night stay October 10 2023, which you booked September 9 2023. You booked thru Wotif/Expedia check with them.Stay Safe.