Ratings based on 691 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom london

Good location! 5 minutes to train station

Posted Apr 12, 2015
Good location Walking distance to lake Good base for travel Supermarket nearby Eating out is very expensive though!
3 out of 5
for Everyone
by A verified traveler

Zentrale Lage, gute Bus- und Bahnanschlüsse

Posted Apr 12, 2015
Pros: Die Lage
Cons: Das Hotel ist mit 4 Sternen etwas zu hoch bewertet
Location: Zentrale Lage fussläufig zum Bahnhof.
Zentrales Hotel für 2 bis 3 Tage völlig okay. Zimmer sind etwas abgewohnt, aber sehr sauber.
4 out of 5
for Everyone
by A verified travelerfrom Oxford, England

Good location

Posted Apr 11, 2015
Nice hotel very well located for getting around Geneva. Our room was on the 3rd floor facing the busy road. It was a nice room and very clean it had a kitchenette which was a surprise. The only negative I can give is that the room got very hot at night, we were there on the 7th of April '15, & the weather was warm 21degrees, we asked at reception about air conditioning but apparently it was too early in the year to put it on!! Make sure you get your free travel cards from reception.
4 out of 5
for Everyone
by A verified travelerfrom Nairobi

Excellent location very helpful and friendly staff

Posted Mar 19, 2015
Pros: Location
Cons: Gym lacks a clock
Location: Good eateries in the Paquis
I was accosted by pickpockets on the way from the train station to the hotel - typical ploy where they smear your overcoat with ice cream or something sticky and as one person tries to help you, the other tries to rob you. They did not manage to trick me but my overcoat was a mess. the hotel staff was very kind and cleaned by overcoat.
1 out of 5
by A verified travelerfrom Ottobrunn

Nicht empfehlenswert !!!

Posted Mar 17, 2015
Pros: Der Weg nach draußen, wenn die Hoteltüre nicht ständig verschlossen gewesen wäre, auch unter tags. Zimmermädchen und Frühstückspersonal war ok
Cons: Schließen, richtig sanieren und es dann nochmal versuchen. Oder den Standart auf eine Pension oder Jugendherberge zurück setzten.
Location: Das Rotlichtviertel wäre da gleich ums Eck
Das Hotel ist alt und wurde nur mit wenig Aufwand überarbeitet. Das Personal bei der Nachtanreise war sehr unfreundlich und hat weder geholfen die Koffer aus dem Auto zu holen, noch hat einem die alte Aufzugstüre aufgehalten. Weiter wurde man ohne Erklärung in die Garage geschickt und so stand man da alleine mit seinen Koffern und musste sich Nachts selber zurecht finden. Bei der Ankunft am Zimmer im 5. OG hatte man dann als Willkommensgeschenk erbrochenes vor der Türe (kann hierzu gerne ein Bild senden), dann kam man in das nicht gelüftete Zimmer mit einem wunderbaren Blick auf den Zugverkehr. Nachts die Fenster offen zu lasen ist unmöglich.
5 out of 5
for Everyone
by A verified travelerfrom New Jersey

Nice hotel

Posted Mar 16, 2015
Pros: The location was excellent. Hotel staff were pleasant and helpful.
Location: Near train station, restaurants, stores. Close walk to the lake and tours.
The hotel was in a wonderful location. Near the train station, many restaurants, short walk to the lake. The hotel staff was professional, helpful and spoke English. The rooms were clean and well done. They were a little small by American standards. The bathroom was modern, clean and had a great shower. The breakfast was well done, and offered many choices.
4 out of 5
for Everyone
by A verified travelerfrom London

Friendly, efficient, comfortable and clean

Posted Mar 7, 2015
Stated for one night in March, hotel was everything you expect from a hotel in Geneva.
4 out of 5
for Everyone
by A verified traveler

Very good value for Geneva.

Posted Feb 25, 2015
Pros: Price, look, and cleanliness.
Cons: Move it to another part of town.
Location: See above. The neighborhood is not the most salubrious, so hold on to your briefcase or purse when you leave the premises.
As a Geneva native, I can endorse this hotel. The city is notoriously expensive, and this hotel provides comfort, cleanliness and a modern feel for a reasonable amount of money. The Manhotel group owns this hotel and 4 others in the neighborhood, all of which are good value. Just one thing to know: the small streets around the hotel can be dangerous. The neighborhood, called Les Paquis, has an active drug trade at night and there are lots of petty criminals a few streets away. But I will stay there again, now that I no longer have an apartment of my own in Geneva.
4 out of 5
for Everyone
by A verified traveler

Un excellent hôtel, en plein centre de Genève

Posted Feb 24, 2015
Pros: L’accueil, le personnel
Location: Beaucoup de bon petits restaurants, un pub très agréable juste en face et bien sur le lac 5 minutes a pied
Hôtel facile a trouver, a 3 minutes de la gare principale de Genève et a 5 minutes du lac et du fameux jet d'eau ! Un personnel d’accueil, toujours souriant, très agréable et toujours en mesure d'aiguiller correctement des touristes pour leurs première expérience genevoise. Chambre impeccable
4 out of 5
for Couples
by A verified travelerfrom UK

Great hotel in excellent location.

Posted Feb 4, 2015
Pros: Friendly staff, very clean and comfortable.
Cons: Bathrobes in the bathroom would be a bonus.
Location: Excellent location close to the main station and ideal as base to explore the old town.
We enjoyed our stay in this hotel, friendly staff and very clean and comfortable.