Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Caernarfon

Fantastic Geneva Hotel

Posted Feb 28, 2015
Pros: Fantastic hotel in a good position only a few minutes walk from the United Nations and a 20 minute walk to the centre of Geneva.
Cons: Cannot think of any improvements required.
Location: Only a few minutes from the United Nations. Plenty of parks and interesting places to visit and walks around the lake.
The Intercontinental hotel was absolutely fantastic with all the amenities you would expect from such a high class hotel. The room was very spacious and the king size bed so comfortable. It was very easy to get to the hotel from the airport as it is on bus route number 5 and stops right outside the hotel. The hotel provided us with travel passes throughout our stay which meant we could hop on any bus, tram or boat to cross the river. The staff were very pleasant and helpful.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Bring your own food and water...

Posted Dec 27, 2014
Pros: ambiance,.. decor
Cons: be more generous with complimentary water given to guests.. especially at the rates paid.. the food too can be improved upon...
Location: close to the UN and bus ride to the shops and the airport
The hotel is truly beautiful... a 5 star hotel indeed, but I was disappointed by the food served in the bar and through room service which put a damper on my stay. After traveling hours to Geneva and attending a very hectic conference, I wanted to retire to a nice meal and great room service. I also wanted to have breakfast in bed to start my day. The eggs were runny and I had to return the food back to the kitchen. They offered to replace it with something else, but there was no time as I had to get to my conference. I also had the same experience the night before at the bar. Ordered some pasta and had to send that back to the kitchen as it was tasteless. I attended my conference hungry and angry and thirsty too! The 2 bottles of water in my room were finished; none were provided at turndown and the only bottle of water in the mini bar was the MINI size Evian water which they were selling for $5. I did drink that but it was hardly enough water to drink first thing in the morning. Thank God there was water and a light breakfast when I got to my conference. Would I stay there again? Yes... I want to try the pool and spa, but next time I go I will be sure to pack with me large bottles of water and food. (no shops in the immediate area - you have to take a bus or taxi to the nearest grocery store)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Garcia

Posted Dec 23, 2014
very nice hotel one of the best on the brand Intercontinental !
5 out of 5
Recommended
for Business Travelers
by gustavofrom metepec, México

para viaje de negocios excelente

Posted Dec 2, 2014 on Hotels.com
aun que solo llegué a dormir una noche, el servicio fue muy bueno,la comida excelente y muy buen valor precio vs hotel
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Colorado

Best Value in Zurich

Posted Dec 2, 2014
Pros: All facets are good. Always someone at the desk who speaks English well. Very clean.
Cons: not really
Location: Right near the river and HB. 5 minute walk to Bahnhofstrasse, 15-20 minutes to the lake.
I have been staying here since 2010. It is within a block of the Marriott. Just as nice, half the price. Just not on the river. 5 minute walk to Zurich HB train station. Great staff in a mid-size hotel. Rooms are very comfortable and well-maintained. Breakfast is a little pricy if you don't get an inclusive package, but that is true most places.
5 out of 5
Recommended
for Couples
by Carolyn

This traveler left a rating score only Posted Nov 25, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 22, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

good

Posted Oct 15, 2014
this is a good business hotel, and the hotel should make a point to make it more pro business.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 15, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

A great stay!

Posted Sep 1, 2014
Pros: The great staff.
Cons: It was a little noisy outside but that is not the fault of the Hotel.
Location: Close to the Airport and you can get the No. 5 bus from the door to the main station where you can walk or get other buses.
Very convenient for the Airport (get the No. 5 bus), extremely friendly and helpful staff and a spotless room.