Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from Livingston

Exceeded all of or expectations

Posted Oct 6, 2014
Absolutely stunning hotel, each and every employee who we had contact with during our stay went out of their way to making us feel welcome there. Can't fault this hotel. Considering whether I can go back again next weekend!
5 out of 5
for Everyone
by A verified traveler from uk


Posted Aug 31, 2014
Excellent facilities staff and location it on busy road but very close to everything
4 out of 5
for Business Travelers
by A verified traveler

Posted May 11, 2014 on Hotels.com
The carpet in the room could be updated. Staff attentive and friendly.
5 out of 5
by Matt from Texas

Posted Sep 15, 2013 on Hotels.com
First-class in all respects. Note location is on the waterfront overlooking river rather than the lake - similar to the Four Seasons/Hotel des Bergues. This means you miss out on the lake view that you would get at the other 5 star hotels on the right bank - e.g. Beau-Rivage, Kempinski, President Wilson - but gain much closer proximity to the superior restaurants, bars, shopping and charm of the old town just across the river on the left bank. Outstanding service at the front desk (Aurelie) and an exceptional concierge (Julia).
5 out of 5
for Everyone
by Enjoy Life from Penang, Malaysia


Posted Jun 17, 2013
Pros: Fine dining Indian cuisine
Cons: Restaurant ambience & all staff member were extremely professional, welcoming and ready to assist.
Location: Near the shopping paradise!
The staff overall was wonderful! The room was clean and spacious. Would definitely recommend the hotel!
5 out of 5
for Everyone
by S Zaveri from London

Manderin Oriental Pleace To Stay

Posted May 14, 2013
Pros: Rooms was excellent and very comfortable and walk in closet and bathroom very good size.
Location: Location was very discreet and cosy
Rooms very well kept and clean and in room facilities excellent. Front desk staff very friendly and helpful and welcoming. Hotel well positioned to centre but not in hub where it is very busy and traffic.
5 out of 5
for Everyone
by Patrick from North Carolina, USA

Top shelf for anywhere!

Posted Apr 7, 2013
Outstanding hotel. If excellent attentive service is expected, you'll like this hotel.
4 out of 5
by Happy Traveller from New York, NY, USA

Priced for perfection. Comes up short.

Posted Mar 10, 2013
Pros: No better location in Geneva. Period.
Cons: Ordinary rooms (deluxe, premium, etc etc) are tired and overpriced. If money is no object - step up to a suite. If it is - go elsewhere.
Location: Forget rental car - minutes walk from everything. Best location in town.
Perfect location - by any measure. Concierge is great. Staff are kind, professional and generally willing to help with what you need. Problem is - anything shy of a suite and you're getting a very tired and over-priced room with little or no view. We got immediately up-sold from an already expensive "premium" room (2nd floor - 30 feet from roaring traffic - very limited view) to a Junior Suite which was nice - but at a jaw-dropping 1400 USD per night (plus plus plus). At that rate you can have a long list of top floor suites anywhere in Geneva except the Four Seasons. Very average by Mandarin standards, but charging like its one of their premiere properties. It's not.
5 out of 5
by A verified traveler from Toronto

Mandarin Oriental-Geneva

Posted Nov 15, 2011 on Hotels.com
Our first trip to Geneva and we choose to stay at the Mandariin Oreintal. Everything about the hotel is first class. The best service I have ever received a hotel. The staff remembered our name and went out of their way to make us feel like home. If you are going to Geneva, do yourself a favor and stay at the Mandarin Oriental. Stephen and Naomi
5 out of 5
by A verified traveler from New York, NY

The Mandarin Oriental - Great hotel!

Posted May 12, 2011 on Hotels.com
I have stayed at a couple hotels in Geneva, including the Kempinski Hotel just down the road. The Mandarin Oriental is by far the nicest one I have stayed at so far. The room was great, big and spacious and the staff was very friendly. Everyone was extremely helpful and very welcoming. The bar and restaurants were both very good. I would definitely recommend this hotel and stay here again!