Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Getaway With Friends
by Pierre R.from Basel

Gutes Hotel in üblem Quartier.

Posted Sep 30, 2014 on Hotels.com
Dieses Novotel hat wie viele Novotels einen sehr guten Standard. Grosse, geräumige Zimmer welche sehr sauber sind und eine gute, grosse Matratze haben. Eigenartig ist, dass dieses Hotel nicht einmal echte Gläser hat im Badezimmer und bei der Minibar sondern billge Plastik- und Kartonbecher...Der Empfang ist freundlich und zuvorkommend. Leider ist das Quartier wo sich das Hotel befindet sehr abgetropft und nachts sind es sehr seltsame Leute unterwegs... Ein Rotlichtquartier wie es im Buche steht! Schade für die Lage. Wenn man nicht Richtung Bahnhof spaziert sondern Richtung See, kann man dieses unangenehme Quartier umgehen.
Comment from Hotel Management
Jan 3, 2015 by CL, Hotel Management
Dear Guest, We are glad to read that our genial team and our convenient location enhanced your experience of our city. We thank you for your comment and look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bristol

Close to everything

Posted Sep 29, 2014
Good hotel only a 5 minute walk from the train station and a 10 minute walk to the lake. We made use of the travel card available from reception and used all transport for free!! Although the hotel is in the red light district and we walked this road from the station to the hotel we did not feel intimidated in any way, however, you can avoid this road easily without adding time to your journey. Our room 223 was above the hotel car park and the noise of the doors opening and closing was only drowned out by the noise from Bar Z which was open until 5am. Take some earplugs or alternatively join the partying!!
Comment from Hotel Management
Oct 4, 2014 by CL, Hotel Management
Dear Guest, We thank you for having taken the time to post this comment. Though usually rather quiet it can happen that due to some special event our neighbors become somewhat obstreperous; we are nonetheless glad to read that our convenient location and excellent hotel proved useful to the quality of your stay. We hope to welcome you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Nice four star hotel close to the train station

Posted Sep 28, 2014
Pros: Everything.
Location: A red light district is between the hotel and the train station. Walking distance to the lake. Short walk to the train station.
A true four star experience. Good size room and bathroom with full tub and separate shower. Plush bathrobes. Very comfortable bed. Onsite spa, exercise room, restaurant. Coffee maker, room safe. Very pleasant staff.
Comment from Hotel Management
Oct 4, 2014 by CL, Hotel Management
Dear Guest, It’s a pleasure to read of your nice stay with us. We thank you for sharing your experience and hope to welcome you again soon.
3 out of 5
by A verified travelerfrom Ontario

A hotel with no soul

Posted Sep 22, 2014
Pros: I liked that it was close to the train station and a short walk to Lake Geneva.
Cons: The carpet could have been cleaner and the caulking around the bathtub needed to be replaced. The person who replaced it last time was an amateur.
Location: Close to train station and to Lake Geneva but it's on a street that's kind of dodgy. You don't want to walk on it by yourself after dark.
Room was basically a small, white box with harsh lighting and grey-looking linen that used to be white. The carpet was dirty.
Comment from Hotel Management
Oct 17, 2014 by CL, Hotel Management
Dear Guest, Thank you for having decided to share your experience with us. We are sorry to read that our room setting did not fully catered to your needs but we hope to have again soon the pleasure of your visit.
5 out of 5
Recommended
for Business Travelers
by DIEGOfrom MEXICO

EXCELENTE

Posted Sep 22, 2014 on Hotels.com
MAGNIFICA CIUDAD Y EXCELENTE HOTEL!!!
Comment from Hotel Management
Jan 3, 2015 by CL, Hotel Management
Dear Guest, It’s a pleasure to read that the excellence of our hotel enhanced the quality of your stay in our city. We thank you for having shared your experience and look forward to welcome you again soon.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 21, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

優れた立地

Posted Sep 20, 2014 on Hotels.com
コルナヴァン駅から徒歩で行くことが出来、利便性が非常に高い。周辺の環境には少し注意する必要がある。
4 out of 5
Recommended
for Everyone
by A verified traveler

特に大きな不満のないホテルでした。

Posted Sep 19, 2014
市の中心部からは少し離れていますが、駅から歩ける距離で便利でした。 価格相応、でしょうか。特に大きな特徴はありませんが、大きな不満もありません。
3 out of 5
Recommended
by A verified traveler

Lovely hotel but...

Posted Sep 18, 2014 on Hotels.com
The hotel itself is great - it's clean, the service was good and beds were comfy. It is also within walking distance of the lake, museums and great restaurants. However, it is located in the red light district - with lone ladies on some street corners and associated groups of men on other street corners. These groups of men were unfortunately outside our window and did not stop talking all night!
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Sep 17, 2014 on Hotels.com