Ratings based on 77 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.5 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Great Hot SpringsPosted Sep 3, 2013 on Hotels.com
Great accommodation and hot springs not to be missed, Cafe great - shame not open in the evening as found Restaurant over priced and service over the top and unnecessary.
for Getaway With Friendsby C. Lowe from California, Bay Area
Wanted a relaxing weekend with FriendsPosted Aug 22, 2013 on Hotels.com
At check-in, we were stunned! After paying a high price, per night, for a two night stay at Walley's Hot Springs, we were told that it would cost us an ADDITIONAL $60.00 per day to use the Hot Tubs and Pool at Walley's?? This is the main reason we booked our rooms at Walley's was so that we could use the Hot Pools. I have severe Arthritis and was looking forward to an hour or two each day relaxing my joints. We were outraged to be told we would have to pay extra to use an Ammenity of the property, as paying guests?? We were also supposed to have an adjoining room with our friends, that did not happen either? We were told at check-in that they were "too busy" to go changing rooms around, although this was requested from the time we made our reservations, and they put us in seperate buildings, not even close to each other and both couples have handicapped people. The weekend was a total disappiontment and we will NEVER go back to this "time share" property again!! If you are not a "time share" member here, do not go here, you will be treated horribly.
for Everyoneby Michael from Pismo Beach, CA
Nice facility close to Carson City & S. Lake TahoePosted Jul 27, 2013
Pros: Location and cafe.
Cons: Resort owners should provide adults guests free access to the hot mineral water springs instead of charging $30 per day, per adult, to use the pools.
Location: Very little to do in Genoa. Casinos and many restaurants available in near-by Carson City and Lake Tahoe.
Stayed 4 nights in a/c rooms during a mid summer heat wave. Took advantage of time share tour and bribes.
for Couplesby Eve from California
Pleasant place to visit!Posted Jul 8, 2013
Pros: Nice facilities. Clean rooms. Hotel was up to date.
Cons: Better coffee in the room.
Location: Noce walking trail to the nearby town. Close to Minden with shopping and movie theatre. Great antique stores.
We were pleasantly surprised by the up to date decor and style of the hotel. It looks better in person than on the internet. Room was good, very quiet, even though there were other quests. Nice walking trail to the town of Genoa, which had some excellent restraunts. In room coffee was not replaced the second day, and room was not cleaned well. That was own only real complaint. Overall, i would go again.
for Couplesby L. Meyer from San Leandro
Time Share Not A ResortPosted Jun 2, 2013 on Hotels.com
I felt we were frauded they never said it was a time share and the pictures online we saw when we booked were nothing like what we saw when we got there it was supposed to be a old fashioned resort. Instead stuck in a hotel room building on the out skirt where you had to hike 3 building and go upstairs just to get ice. then when you want to use the hot springs they so elegantly entice you with you find out it is $30 per person on top of the $119.00 you are already paying a night. not the $8.00 advertised online when you booked. I have nothing I can not refer people to a place where wall paper is peeling in the bathroom of a place the brag just went under a 5million dollar renovation. Genoa is a great place but dont stay here.
for Personal Eventby A verified traveler
Hotel AmenitiesPosted May 28, 2013 on Hotels.com
Were were disapponted that the hot tubs were not included in the price of the hotel. We were not told this info at the time of booking. However the Hotel Manager very graciously remedied the siituation for us.
for Getaway With Friendsby Carol D.
Posted May 17, 2013 on Hotels.com
Recommendedby Tom from Las Vegas
Additional $ for hot springs...Posted May 9, 2013 on Hotels.com
First let me say DW's is in a great location with spectacular views. We were dissapointed to find that there was an additional $30 per person/per day charge for access to the hot springs (which is mentioned in very small print on their web site). This wouldn't be so bad if the hotel's jacuzzi was open. Both jacuzzis and the pool were covered with tarps and locked off. The hot springs is the only thing that really sets this place apart from most other hotels in it's class (i.e. comfort, quality and the other "Inns"). Cafe was good. Bar closed around 9pm on Saturday night. I know it's a quiet place but that seemed pretty early to us. The restaurant looked very nice but we didn't try it. Our room was servicable and pretty clean although we didn't have our room made up 3 of the 4 days we were there. It seemed as though we and our neighbors got lost in the shuffle. When I explained this (twice) to the front desk they were very apologetic and rushed towels over to our room...still wierd though. You at least get your room reset at Super 8. All this said we will stay there again if nothing else just based on location alone. Aside from a few hiccups the service was good and everyone was very nice.
Recommendedby A verified traveler
Posted May 7, 2013 on Hotels.com
Nice stay but walls are so thin we heard every word the people next to us said.
for Familiesby A verified traveler from Mattoon, IL
Enjoyed our stayPosted Apr 14, 2013 on Hotels.com
We didn't allow enough time to take advantage of the spa part of our stay. The room was spacious and the balcony would be nice in warmer weather than we had for sipping coffee in the morning.