Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
71% of guests recommend
3.9 Room cleanliness
3.1 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Carl from Suffolk

Not great, I won't be revisiting.

Posted Jan 19, 2014
Pros: The building the hotel is set in is fairly nice.
Location: Its set in the old part of the port area of Genoa, the best thing to do there is get a bus to the airport.
The hotel is very hard to find, despite being on what seems to be a main road. The hotel staff didn't seem to have a clue of the type of room I had booked and the whole experience was very unpleasant; there were times that I didn't actually feel safe sleeping there. The room was small, with barely enough room to move around, the bed was hard and uncomfortable, but that wasn't the main reason you couldn't sleep, that was because of the noise, it was incredibly loud due to road noise. Breakfast was included but there didn't seem to be much on offer, there was one stale pastry when i went up at 8:45 (severed 8-9:30).
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 14, 2013 on Hotels.com
3 out of 5
by Stu from Sydney, Australia

Good location for train - Short stay only

Posted Oct 30, 2011
Price: good Location: very close to station Room: quite large with a big bathroom however the shower cubicle was extremely small. Room safe questionable. Free wifi in room worded ok. Amenities: breakfast included Staff: very helpful and friendly. Recommended a restaurant close by which was reasonably priced with a view over the harbour
2 out of 5
by A verified traveler from Honolulu, Hawaii

Bad-attitude management

Posted Jun 10, 2011
As you might expect from the price, this is a very basic hotel with no frills. However, we found it clean and comfortable enough....if the air conditioning in our room had worked (which it didn’t). Instead, we had to deal with a very unhappy, surly gentleman at the front desk who first refused to listen to our complaints, then refused to admit there was a problem, and then admitted that a technician would (hopefully?) arrive the next day to fix the A/C. More than anything, he wanted to return to watching TV and to ignore us. He and the management refused to offer any discount for our unpleasant stay (it had been a hot day, and opening the window let in the noise from the several busy restaurants immediately behind the hotel). Needless to say, we left immediately in the morning (ugh...a 10 am checkout time!). In summary, this is a very basic but clean hotel with bad-attitude management.....BEWARE! (Note: we've been traveling throughout Europe for the past two months, and this is the only hotel I've been compelled to write a negative review for. We are not fussy folks!)
4 out of 5
for Couples
by A verified traveler from Minneapolis MN

Great location

Posted Oct 13, 2010
Very simple, plain, and clean hotel across from the train station. Front desk recommended a restaurant where we had the best meal of our trip. Go to the aquarium!
4 out of 5
by A verified traveler

Very close to Train Station

Posted Mar 26, 2009 on Hotels.com
Hotel is very close to the train station (a ~2 minute walk), and a pretty short walk to the older part of town. Hotel had internet, a decent breakfast, and was very clean.
4 out of 5
by A verified traveler from FRANCE

avec un parking j''y retourne

Posted Jun 12, 2008 on Hotels.com
tres bien