Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
100% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Bruce from New Zealand

Posted Dec 21, 2013
Pros: Best point of the hotel was the extremely helpful staff
Location: Close to shops, post office and train station (not central station)
Soana hotel was a little odd at first sight being on the forth floor of a building with an old fashioned lift that worked very well and smoothly despite it's appearance. The room was large, spacious and very clean. The staff were extremely kind and helpful. It was positioned in the centre of Genoa next to shops and the train station (not the central station but can't remember name). Good value for money. Would highly recommend.
4 out of 5
Recommended
for Everyone
by Andy from England

A bargain, November stay at The Soana.

Posted Nov 15, 2013
Pros: The price, location and comfort.
Cons: The shower could be bigger but I am a big guy. Tea & a croissant wasn't that filling. Adding a piece of focaccia would have made a better breakfast.
Location: Very central. Lots of bars, shops, restaurants and sights within a few minutes walk. Very close for buses and trains. Excellent location.
We were given a balcony room at The Soana, number 13. Although the balcony had a locked gate on it it was still a lovely little room. Although it was small you had enough room to get around. The only issue we had was that the radiator was on and couldn't be switched off. It was November after all and to Italians it was cold. We however were baking hot. A minor quibble given that the room was spotlessly clean, the beds were very comfortable and the staff were very pleasant, polite and accommodating. People forget that this is a budget hotel in the middle of a busy city centre. Noise was expected but not too bad. The continental breakfast seemed a little sparse but it still did the job, just! I would use the hotel again. Thanks to the owners, the lovely Sonia and the rest of the staff of the hotel for making us so welcome and comfortable.
3 out of 5
Recommended
by Rose & Grace from Vermont, USA

convenient to sights and means of transportation

Posted Oct 20, 2013 on Hotels.com
My sister and enjoyed our stay at the Soana Hotel. The service was great, and the staff was both friendly and helpful. The only drawback was that the beds were hard.
4 out of 5
Recommended
for Overnight Stay Before Destination
by dianne from australia

soana hotel

Posted Sep 25, 2013 on Hotels.com
Room a good size. Bar fridge. ensuite good. room needs refurbishing but so did 4 star hotel accommo that i had in paris. airconditioning, fan and windows open. quiet surroundings although in heart of busy area. bed not that comfortable. hotel has a lift. staff friendly and extremely helpful with tourist info. would stay here again.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Served our needs

Posted Sep 7, 2013 on Hotels.com
It wasn't posh or fancy, but served our needs well. Quick walk to the train station or to some fantastic dining. It was quiet, clean and safe; I'd stay here again.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler from Yorkshire

Ideal for Exploring Genoa

Posted Aug 30, 2013 on Hotels.com
A comfortable base for exploring Genoa old town and port, not too far to walk from Brignole station. Nice quite room and the buiding has a lovely old wood panelled lift in the stairwell.
4 out of 5
Recommended
for Everyone
by Jen from Australia

Easy stay

Posted Jul 31, 2013
Pros: Location & close to train station
Cons: Hard beds
Location: Easy location to find, just a little walk from restaurants however nice walk seeing some sights...
Easy location from the train station & right in the CBD. We were only on a quick overnight stop over so it was convenient. Beds were hard, although not phased by this it may not interest some people. Staff were very friendly & it was quiet. Although in the morning about 8 there was a fair bit of thoroughfare noise as we were close to reception & they serve breakfast around 7-830. Most restaurants are a little walk away as this hotel is in the business area however the price of the hotel was great & it served its purpose.
5 out of 5
Recommended
for Everyone
by Rach from New Zealand

Great Location

Posted Jun 20, 2013
The room was really nice and large and had everything I needed. It was a great location to the train station and also a short walk to to City Centre, and then a longer walk to the old city and some amazing palaces.
4 out of 5
Recommended
for Couples
by A verified traveler

Friendly staff

Posted May 29, 2013
Pros: Friendly staff and location
Comfortable room, very friendly staff, central location-all for a good price. We would stay again.
1 out of 5
Recommended
for Couples
by MR & MRS G from UK

NOT FIT FOR SLEEPING

Posted May 29, 2013 on Hotels.com
IMO this 4th storey hotel is just in the wrong place for being able to get a nights sleep, (even with ear plugs) as it's adjacent to both a main throughfare's set of traffic lights and an elevated highway, so the trafic noise is intrusive and continuous. Room 15 is a definite no no, as it on the corner of the hotel with a set of french windows on each elevation. The management are aware of the problem but offer no reduction, but do provide a generous continental breakfast for 3 euros, which includes a large pot of well needed morning coffee.