Ratings based on 738 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good times!

Posted Nov 26, 2014
The hotel and casino aren't quite as jazzy as Ameristar but they were perfect us, newbie gamblers. Our dealers and bartenders were super nice and fun! The one thing I'd say is the food situation is lacking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel great price

Posted Nov 4, 2014
Pros: Price was great for mid week stay.
Fast check in and check out. Room was nice in every way.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Colorado

Clean, relatively quiet, comfortable.

Posted Nov 3, 2014
Pros: Cleanliness, comfort, staff was helpful, pleasant
Cons: Room rate was a little high for the basic room we had but it was a weekend and the hotel did fill up so...
Location: We are from Colorado and only booked a room after a day in Boulder so we could gamble for a couple hours that evening and the next morning
Booked for one night stay to check out Blackhawk after visiting son at college in Boulder. Check-in was efficient; hotel was pleasant enough; room was not fancy but seemed clean and fresh. Bed was compfortable. Slept well. We feel we got what we paid for.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel staff excellent casino rude

Posted Oct 27, 2014
Hotel staff excellent. Entrance hard to access and get luggage in. Casino and restaurant staff rude and slow
3 out of 5
by A verified travelerfrom Illinois

Casino in the Rocky Mountains

Posted Oct 27, 2014
Pros: The location was nice.
Cons: More customer friendly staff. Improve the replenishment of amenities and have a fitness center.
Location: Casinos nearby and the neighboring town of Central City is a beautiful old gold mining town.
The location was convenient, the room was comfortable. The staff was a bit "rough". One of the reception staff was loudly arguing on the phone in what sounded like a personal conversation. Not classy! I had to say something to her as her voice was so loud I couldn't focus on what her colleague was telling me! The housekeeping staff was okay. They never washed the coffee mugs and did not replace coffee, tissues, toilet paper! We had to call them to bring more of all of the above when we ran out.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cullman AL

2 Day Getaway

Posted Oct 21, 2014
2 Day getaway...first night Estes Park, then lunch in Nederland, easy drive into Black Hawk! Our second stay at Lady Luck! Honestly, "Why would you stay anywhere else"....rates, hotel, location, staff ....it's all good at The Lady Luck and we're going back!
2 out of 5
by A verified traveler

Handicap room view of nothing but bare mountain...

Posted Oct 14, 2014
Pros: I dont wish to comment at this time!
Cons: COMMUNICATION between the hotel & Expedia
Went to check in had to wait in line 15 mins because of an issue with another guest. When I arrive at counter they didnt have mt reservation had to wait another 15 mins for them to fax the info over. Got ticket went up to room opened door two queen beds not what I reseved it was my 15th yr wedding anniversary I surely didnt want to sleep in seperate beds. Went down to desk for them to tell me Expedia over booked they only had 1 king bed room and that it was a handicap room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 13, 2014
Pros: Parking convenience and access to rooms and casino
Cons: TV Channels
Location: Never left the hotel
Nice getaway - need to change your survey and not require more info , next time I stay at the hotel I will not take another survey.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2014
Pros: The quietness and the niceness of the room.
The hotel staff was very friendly and helpful. The room was very clean and comfortable. It would be nice if you could provide a razor & toothpaste. Other than that I think everything was great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Collins, CO

Posted Sep 26, 2014
Obviously the casino and food were amazing. The rooms were very comfortable, and as a smoker I liked the option of having a smoking room. My only issue with the room is that the windows only opened about two inches, which made it difficult to enjoy the cool mountain air while in our room.