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Reviews of The Bull Hotel

4 out of 5
The Bull Hotel
Oxford Road, Gerrards Cross, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 298 out of 551 reviews" "
Rating 8 - Good. 197 out of 551 reviews" "
Rating 6 - Okay. 35 out of 551 reviews" "
Rating 4 - Poor. 12 out of 551 reviews" "
Rating 2 - Terrible. 9 out of 551 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Julia

Traveled with partner
Liked: Staff & service
Comfortable bed, clean but room outdated
Stayed 1 night in Mar 2024
Response from LD on Mar 26, 2024
Dear JuliaThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a mainly positive experience.We are pleased that we provided clean, comfortable accommodation.Belatedly, we can only apologise that you felt your bedroom was dated.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and efficient check in. Free parking. Room was spacious and well equipped. Nicely furnished with 2 comfortable armchairs plus a chair beside the dressing table/desk. Useful mini fridge with a free 1 litre bottle of water. Ample room for clothing storage plus iron and ironing board. Staff were attentive yet unobtrusive.
Stayed 1 night in Mar 2024
Response from LD on Mar 19, 2024
Dear MichaelThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that we provided spacious, clean, comfortable, well appointed accommodation with friendly, efficient, unobtrusive service.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Tyler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious, beds comfortable, staff were lovely, friendly and helpful and the buffet breakfast was amazing. Great place to stay.
Stayed 2 nights in Feb 2024
Response from LD on Mar 19, 2024
Dear TylerThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that we provided spacious, clean, comfortable accommodation with an amazing buffet breakfast and friendly, helpful service.Thank you for describing The Bull as a great place to stay.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our stay. Breakfast was excellent, both in quality and service. Easy walk to a village area.
Stayed 3 nights in Dec 2023
Response from LD on Feb 7, 2024
Dear Thank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location overlooking the green and just a short stroll in Gerrards Cross.Thank you for your lovely feedback regarding our excellent breakfast we are pleased you enjoyed the quality and service.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service
grab rail above bath - loose toilet seat - loose it fell down when on the toilet
Stayed 4 nights in Dec 2023
Response from LD on Jan 18, 2024
Dear JohnThank you for taking the time to review The Bull Hotel.It is always disappointing to receive negative feedback and we are sorry that on this occasion you experienced so many maintenance issues, this is well below our usually high standards.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future visit.On behalf of all the team we would like to wish you a happy and healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Neale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The Hotel had free parking and free electric car charging which I thought was great. The food was amazing and the evening meal tasted like they had a top chef cooking for them. The breakfast was really nice as well
Stayed 2 nights in Nov 2023
Response from LD on Jan 4, 2024
Dear NealeThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We are delighted that you appreciated the free parking and electrical car charging. Thank you for your positive comments regarding the tasty meals, including breakfast.We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but breakfast was a disappointment.
I eas little disappointed with the Hotel on this vist, all was going well until breakfast, the restaurant was really cold, the heating was clearly faulty, and felt to be blowing cold air, the problem was compounded with cold plates, the result was a cold breakfast. The rooms were fine and the staff freindly and helpfull as usual.
Stayed 1 night in Nov 2023
Response from LD on Jan 4, 2024
Dear DavidThank you for taking the time to review The Bull Hotel.It is always disappointing to receive negative feedback and we are sorry that on this occasion the restaurant and in particular the heating and cold plates let us down.Thank you for your positive comments regarding our accommodation and the friendly, helpful service. We love welcoming back our returning guests and really appreciate your loyalty.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future visit.On behalf of all the team we would like to wish you a Happy and Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Paul

Stayed 1 night in Nov 2023
Response from LD on Jan 4, 2024
Dear PaulThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to us again on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

8/10 Good

COLIN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Another good stay at The Bull so we would stay again. Areas for improvement would be a) over attentive clearing away of tables at breakfast made us feel a bit rushed b) poor vegetarian dinner - why is that when all the meat eaters get a plateful of mixed vegetables with their meat, vegetarians get nothing other than a plate full of the same thing e.g. ravioli and nothing else? The clue is vegetarian.
Stayed 1 night in Nov 2023
Response from LD on Jan 4, 2024
Dear ColinThank you for taking the time to review The Bull Hotel.It is always disappointing to receive negative feedback and we are sorry that you were disappointed with the service at breakfast and also the poor vegetarian meal.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future visit.On behalf of all the team we would like to wish you a Happy and Healthy New Year.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Like home
Stayed 2 nights in Nov 2023
Response from LD on Nov 17, 2023
Dear PhilipThank you for taking the time to review The Bull Hotel.We are pleased that you stay was a mainly positive experience, thank you for your extremely detailed feedback regarding your stay. Thank you for awarding us your top score.We strive to be a home away from home for all of our guests, so we are thrilled to have achieved this.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bull was a wonderful place to stay. It was clean and comfortable and very well run. The breakfast was absolutely delicious. I would recommend The Bull to anyone.
Stayed 1 night in Oct 2023
Response from LD on Nov 9, 2023
Dear KathyThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely comments regarding our clean, comfortable accommodation, fantastic breakfast and friendly, helpful service. Personal recommendations are always gratefully received so thank you.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Sheila

Traveled with partner
Liked: Amenities
Lovely stay and staff so lovely 😊
Stayed 2 nights in Nov 2023
Response from LD on Nov 9, 2023
Dear SheilaThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely comments regarding your lovely stay and the friendly, helpful service.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Good

Nigel

Stayed 1 night in Oct 2023
Response from LD on Oct 31, 2023
Dear NigelThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a mainly positive experience.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

2/10 Terrible

Kelly

Stayed 1 night in Oct 2023
Response from LD on Oct 31, 2023
Dear KellyThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your stay failed to meet your expectations. Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Kathy

Traveled with partner
Liked: Amenities, property conditions & facilities
It was a really lovely place to stay. We just loved their breakfasts. I would recommend it to anyone.
Stayed 3 nights in Oct 2023
Response from LD on Oct 17, 2023
Dear KathyThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.We are delighted that you describe us as a a “lovely place to stay” and that you really enjoyed our buffet breakfast.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Suleman

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
once again, masonic, interventions, interference, are afoot. Would it be expecting too much for you to provide nonjudgemental service. provide the same service, whether it be to the Duke of Edinburgh or a sinful Pauper. I seek comfortable accommodation near my mother and a few drinks - not moral correction..
Stayed 1 night in Sep 2023
Response from LD on Oct 5, 2023
Dear SulemanThank you for taking the time to review the hotel.We are sorry for the shortfalls which you experienced, especially as you felt that the service was judgemental. None of our team should be morally correcting our guests.Overall we wish you had a more positive experience.Kind regardsSarova Hotels Customer Service Team

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired hotel in need of updating
Hotel was dated, beer choice at the bar was very limited if you don’t want mainstream lager. Chicken club sandwich was good quality. General condition of the hotel was in need of updating.
Stayed 1 night in Sep 2023
Response from LD on Oct 5, 2023
Dear MichaelThank you for taking the time to review the hotel.We are sorry for the shortfalls which you experienced, especially as you felt that the hotel was dated and tired.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Lord

Stayed 1 night in Sep 2023
Response from LD on Oct 5, 2023
Dear LordThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top scoreWe hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel, great service and good quality food.
Stayed 1 night in Sep 2023
Response from LD on Oct 5, 2023
Dear JosephThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely feedback, regarding the good quality food and great service.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and outstanding service.
Stayed 3 nights in Sep 2023
Response from LD on Oct 5, 2023
Dear DanielThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your lovely feedback, regarding the outstanding service and great location.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I couldn’t fault this hotel. I was given a room at the back, as 2 weddings were hosted during my stay, & can honestly say I didn’t hear a thing. Quiet, very clean, & staff were wonderful.
Stayed 4 nights in Aug 2023
Response from LD on Sep 14, 2023
Dear MaryThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. .We are pleased that we provided very clean, quiet, comfortable accommodation with friendly, helpful service.We are thrilled that you had a very enjoyable stay, that you could not fault!We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from LD on Aug 30, 2023
Dear DavidThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Gary

Stayed 1 night in Aug 2023
Response from LD on Aug 30, 2023
Dear GaryThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

6/10 Okay

Steven

Business traveler
Food was poor. Breakfast in room was even worse
Stayed 1 night in Aug 2023
Response from LD on Aug 30, 2023
Dear StevenThank you for taking the time to review the hotel.We are sorry that on this occasion your stay failed to meet your expectations. Thank you for sharing your feedback.We are very disappointed that you describe our food as poor, and room service breakfast as even worse.We wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed here a few times, rooms need a bit of a refresh but other than that for business it has everything you need and is convenient .
Stayed 1 night in Aug 2023
Response from LD on Aug 30, 2023
Dear AndrewThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your comments – regarding the bedrooms needing a refresh. We are pleased that the hotel is convenient for business purposes.We hope that you will continue to return to the Bull and will consider using any of our other UK properties.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service & food quality & cleanliness can’t fault any of it
Stayed 2 nights in Aug 2023
Response from LD on Aug 30, 2023
Dear GuestThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Thank you for your comments regarding the excellent service, food quality and cleanliness.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Good

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from LD on Aug 8, 2023
Dear KathrynThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2023
Response from LD on Aug 8, 2023
Dear BarryThank you for taking the time to review The Sir Christopher Wren Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a weekend away
We stayed here for a weekend. The room was lovely, with a really large bed and also two armchairs. The curtains were also thick which made the room nice and dark for sleeping. The water for the sink and bath was hot too. We had drinks downstairs on the patio and the waiter could not have been more helpful - bringing us cushions for the chairs, putting up the umbrella for us, and checking in at appropriate points to see if we wanted more drinks.
Stayed 2 nights in Jul 2023
Response from LD on Aug 8, 2023
Dear JoyThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. Thank you for your lovely feedback regarding the staff.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Mike

Stayed 1 night in Jul 2023
Response from LD on Aug 8, 2023
Dear MikeThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Ed

Stayed 1 night in Jul 2023
Response from LD on Aug 8, 2023
Dear EdThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Neil

Stayed 1 night in Jun 2023
Response from LD on Jul 3, 2023
Dear NeilThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Good

Richard

Stayed 1 night in Jun 2023
Response from LD on Jul 3, 2023
Dear RichardThank you for taking the time to review The Bull Hotel.We are sorry for the shortfalls which you experienced.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future.Kind regards Sarova Hotels Customer Service Team

6/10 Okay

Regina

Liked: Cleanliness, staff & service
Our room was not air conditioned and opening the windows was restricted.
Stayed 1 night in Jun 2023
Response from LD on Jul 3, 2023
Dear ReginaThank you for taking the time to review The Bull Hotel.We are sorry for the shortfalls which you experienced, especially as your bedroom was not air conditioned.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future.Kind regards Sarova Hotels Customer Service Team

6/10 Okay

Kenneth

Traveled with partner
Disliked: Staff & service
Room and reception staff were fine F&B staff on breakfast really poor and untrained very disappointing bar staff some ok others not so much would probably not stay here again inconsistent.
Stayed 3 nights in Jun 2023
Response from LD on Jul 3, 2023
Dear KennethThank you for taking the time to review the hotel.We are sorry that on this occasion your stay failed to meet your expectations. Thank you for sharing your feedback.We are sorry that the breakfast team were untrained and the service provided was poor.We wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Anisa

Stayed 1 night in Jun 2023
Response from LD on Aug 8, 2023
Dear AnisaThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, expensive restaurant
Hotel was good value on the two nights I stayed, but restaurant was way beyond my budget.
Stayed 2 nights in Jun 2023
Response from LD on Jun 14, 2023
Dear DavidThank you for taking the time to review The Bull Hotel.We are sorry for the shortfalls which you experienced, especially as the restaurant was beyond your budget.We are pleased that you felt that the hotel provided good value for money.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future.Kind regards Sarova Hotels Customer Service Team

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late arrival was no problem. Breakfast staff brilliant.
Stayed 1 night in Jun 2023
Response from LD on Jun 8, 2023
Dear NicholasThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are open 24/7 and therefore guests who arrive late, should never be a problem, we are here to serve. Thank you for your lovely comments about the brilliant breakfast team.We hope that you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Emma

Stayed 1 night in May 2023
Response from LD on Jun 5, 2023
Dear EmmaThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from LD on Jun 5, 2023
Dear MarjorieThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel in a beautiful area of Gerrards Cross. Just off a busy road but there is no noise from the road at all. Everything about our stay was positive , would recommend.
Stayed 2 nights in May 2023
Response from LD on Jun 5, 2023
Dear MarkThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that you describe us as a nice hotel in the beautiful area of Gerrards Cross.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Good

Ian, Sheffield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient - nice spacious rooms. Only complaint was a bit of mechanical noise in the room. Perhaps it was next to a pump room or generator?
Stayed 2 nights in Apr 2023
Response from LD on Apr 27, 2023
Dear IanThank you for taking the time to review The Bull Hotel.We are sorry for the shortfalls which you experienced, especially as you were disturbed by mechanical noise.Thank you for your positive comments regarding our spacious accommodation.We hope that the positive aspects of your stay outweigh the negative and that we will be able to welcome you back to one of our properties in the future.Kind regards Sarova Hotels Customer Service Team

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from LD on Apr 19, 2023
Dear PeterThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations and. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Good

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2023
Response from LD on Apr 19, 2023
Dear KurtThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations and. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Richard

Stayed 1 night in Apr 2023
Response from LD on Apr 19, 2023
Dear RichardThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations and. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly what we expected, a clean room, nice reception, very pleasant staff, nice food, clean and smart hotel all around. Location was excellent and easy to find.
Stayed 2 nights in Apr 2023
Response from LD on Nov 9, 2023
Dear MarkThank you for taking the time to review The Bull Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. We are pleased that it was exactly and you expected and that we provided clean accommodation, with nice food, pleasant service in an excellent location.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Jesper

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from LD on Apr 3, 2023
Dear JesperThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing break
The Bull hotel was very clean and welcoming.all staff were amazing bc, we had a great stay
Stayed 1 night in Mar 2023
Response from LD on Apr 3, 2023
Dear JamesThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Good

james

Stayed 1 night in Mar 2023
Response from LD on Mar 23, 2023
Dear JamesThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2023
Response from LD on Jan 23, 2023
Dear JonathanThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.On behalf of all the team we would like to wish you a Happy New Year.Kind regardsSarova Hotels Customer Service Team