Ratings based on 65 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from avon, ohio

Room not cleaned

Posted Jun 22, 2015
Pros: Coffee available 24/7. Microwave and fridge in room. Manager gave me her card, told me to call Expidia and I would be refunded.
Cons: Room service, cleanliness
Location: Chambersburg PA. Visiting Gettysburg
Came back to hotel at 9:30 tired and dirty from being out all day. Room had NOT been cleaned. No maid had been in room. No clean towels, trash full, no new soap or shampoo. Spoke to front desk and towels were given and toiletries were given. Next morning out of toilet paper. Saw two maids two doors down said they would bring me some waited twenty three minutes. Finally walked into empty room and took some toilet paper back to my room. Also cafeteria floor dirty. Manager said they had new hires. Place very unorganized.
Comment from Hotel Management
Jun 30, 2015 by Kathy, Hotel Management
Hello Monica, I am so sorry once again. As we discussed during your stay we are working with the housekeeping department to ensure that we are giving every guest an outstanding experience. We do hope that you will visit us again to give us the opportunity to give you a great stay. Thank you for speaking with me and letting me know before you left so that I can make the necessary changes. Best regards, Kathy
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice room, but deadbolt on door would not lock.

Posted Jun 8, 2015
Pros: Room was clean; quiet for a good night's rest.
Cons: Fix door deadbolt lock and maybe add a few more choices at breakfast.
Location: Hiking segment of Appalachian Trail 8 miles from hotel.
Convenient, quiet, clean, good shower. Breakfast was Spartan to say the least.
4 out of 5
Recommended
for Families
by A verified traveler from TN

short stay,but cmfortable.

Posted May 11, 2015
Pros: Close to highway and reasonable price.
Cons: I could see dust in corners of room and along hallways where rug meets wall.
We arrived late and very tired. Bed and pillows very comfortable; quiet nicght.
Comment from Hotel Management
May 13, 2015 by Kathy Rowe, Hotel Management
Dear Sunshine, Thank you so much for letting us know about your stay. We certainly appreciate your feedback. We are working on taking care of your concerns and hope that on your next visit you will be even more comfortable. Best regards, Kathy
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2015
Pros: room was nice , beds were very comfortable, had everything you need.
Cons: the swimming pool was cold, Problems with wi fi for laptop.
Free breakfast was o k. coffee was available 24 hrs, staff were very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
Pros: Location
Location: There was a small mall in the same driveway and a McDonalds within walking distance.
Staff was very accommodating and pleasant. Rooms were clean and comfortable. Morning breakfast was good.
Comment from Hotel Management
Mar 20, 2015 by Kathy Rowe, Hotel Management
Thank you! We cant say enough that your comfort is the most important thing that we can achieve. We are working on the breakfast and we are hoping soon you will find it outstanding. Best regards, Kathy
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
Cons: Beds were too small
Hotel staff was nice, breakfast was good, beds were too small
Comment from Hotel Management
Mar 17, 2015 by Kathy Rowe, Hotel Management
Thank you for your candid feedback. We will take this into consideration as we are doing our upgrades. We are glad to see you enjoyed breakfast and found us to be a friendly property. Looking forward to seeing you soon. Best regards,\ Kathy
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel.

Posted Feb 6, 2015 on Hotels
One night stay. The hotel was nice.
Comment from Hotel Management
May 23, 2015 by Kathy, Hotel Management
Thanks for your review and the 4 star rating. Looking forward to seeing you on the return trip maybe. Best regards, Kathy
5 out of 5
Recommended
for Couples
by Jerry from Ohio

Confused!!

Posted Oct 21, 2014 on Hotels
I had forgotten what the charge was when I booked through Hotels.com and ask the girl at the desk. She said you must have got a discount because you only paid $64. When we found our computer print-out of our booking, we paid $94. Very confused-did hotels.com make that much for booking. If so, don't care to book with them again. The hotel was great though.
5 out of 5
Recommended
for Everyone
by A verified traveler

everything was excellent , staff was very helpful

Posted Oct 10, 2014
Pros: location .. staff was pleasant and helpful ...room was very nice and price was great ...stayed 9 days and really enjoyed the entire time
Location: we loved our visit to Gettysburg and loved antique shops in the area
the breakfast was always a nice way to start our day... staff helpful ... very clean...location on 2 highways and a beautiful drive to Gettysburg .
Comment from Hotel Management
Apr 11, 2015 by Kathy, Hotel Management
Thank you for the great review! We are glad that our new improvements in many areas such as the hot breakfast each morning are an improvement. We do love the short drive to Gettysburg because at this time of year it is so beautiful! As always we enjoy interacting and giving our guests whatever accommodations that we can. Hope to see you again soon. Best regards, Kathy
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 30, 2014 on Hotels
Comment from Hotel Management
Jan 3, 2015 by Kathy, Hotel Management
We appreciate you leaving a review to let others know that we gave you a five star stay! Best regards, Kathy