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Reviews of Comfort Suites Near Gettysburg Battlefield Visitor Center

2.5 out of 5
Comfort Suites Near Gettysburg Battlefield Visitor Center
945 Baltimore Pike, Gettysburg, PA

Reviews

8.2

Very Good

Rating 10 - Excellent. 414 out of 1000 reviews" "
Rating 8 - Good. 336 out of 1000 reviews" "
Rating 6 - Okay. 151 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Beth

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Location was nice. However there was black mold on the window ledge that washed off, mildew or moisture in between the window , a hole that was semi fixed on the closet door and black mildew on the shower head that I took a extra toothbrush and tried to scrub it off.
Stayed 2 nights in Apr 2024
Response from jay on Apr 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Stephanie

Liked: Cleanliness
Ok
Stayed 1 night in Apr 2024
Response from jay on Apr 14, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

6/10 Okay

Leah

Traveled with family
Hotel is older , elevator slow and jerky. Rooms are dated with old furniture.
Stayed 1 night in Apr 2024
Response from Jay on Apr 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is ideal for both the battlefield park and accessing the main parts of Gettysburg. The free breakfast is atrociously bad and not worth the price. The quality, variety and presentation was poor, at best. Virtually every one of the staff was terrific!
Stayed 2 nights in Mar 2024
Response from Jay on Apr 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Ally, Wilmington

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the property were very nice and helpful.
Stayed 2 nights in Mar 2024
Response from Jay on Apr 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Ricky

Liked: Staff & service
Nice area
Stayed 1 night in Mar 2024
Response from Jay on Apr 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Amanda, Fern Park

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not a bad stay, but we did stay 3 nights and never once did we have housekeeping come in. Family of three and only one tiny bathroom trash can that was never changed. Room didn't smell "fresh", kinda musty. Time still have carpet. Asked at the desk but the lady said she'd try to get someone in there to grab the trash, but wasn't sure if theyd have enough people to do it.like she wasn't sure if people were gonna come in to work? Food was standand. Location was the best part. One elevator for 4 floors, easy enough to take stairs if you don't have luggage. Probably would pick a different hotel next time we are in town. Hotel needs updates.
Stayed 3 nights in Mar 2024
Response from Reena Lad on Mar 19, 2024
Hello and thank you for taking the time to review our hotel. We are very sorry that some items during your stay were not to your satisfaction, We will use your feedback to improve our hotel , overall. Please consider staying with us again, and we will ensure a much better visit. Thank You, Reena Lad Comfort Suites Gettysburg

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 2 nights in Feb 2024
Response from Jay on Mar 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Ilda

Liked: Cleanliness, staff & service, property conditions & facilities
The room smelled musty which I’m allergic to and gave me an instantaneous headache. Otherwise everything was great
Stayed 1 night in Feb 2024
Response from Jay on Mar 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good in the morning. Was very surprised
Stayed 1 night in Feb 2024
Response from JAY on Feb 28, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Keely

Stayed 1 night in Jan 2024
Response from Jay on Mar 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Gettysburg National Park
Stayed 1 night in Feb 2024
Response from jay on Feb 22, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Christopher, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to our activities, pleasant and professional staff. Fair price for quality
Stayed 1 night in Feb 2024
Response from jay on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to what we were here for. Clean and quiet.
Stayed 1 night in Feb 2024
Response from Jay on Feb 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Teresa

Early check-in
Stayed 1 night in Feb 2024
Response from Jay on Feb 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

4/10 Poor

Robin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We saw stink bugs on the walls in the hallway leading to our room. Our room had a plunger in a garbage bag left next to the toilet and the bathroom was dirty. The door wasn’t sealed on the bottom so you could see the light from the hallway. Throughout the room there were dead stink bugs on the windowsill and on the floor. We killed numerous bugs while we were there. The tv picture wasn’t clear. This stay wasn’t a good experience. We booked this hotel because of the higher rating and it was definitely not the rating we would have given this hotel.
Stayed 1 night in Feb 2024
Response from Jay on Feb 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Matt

Bed was not very comfortable. One of our beds looked broken. Very convenient to the Gettysburg Battlefield. I would recommend based on location alone, but more could be done to provide a better and more comfortable experience.
Stayed 1 night in Feb 2024
Response from Jay on Feb 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 Good

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, quiet and staff was great. Only negatives our rooms toilet you had to jiggle the handle to get it to stop running. When getting a hot shower there was a loud high pitched squeal and the water pressure was HORRIBLE! And we ended up killing a bunch of stink bugs gathered by our window
Stayed 2 nights in Jan 2024
Response from Jay on Feb 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jay on Feb 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

2/10 Terrible

Dara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a huge problem with stinkbugs in our room. The toilet kept running and the shower made a huge squealing noise. I will not be staying there again!
Stayed 1 night in Jan 2024
Response from Jay on Feb 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Constance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jay on Feb 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Susan

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Jay on Feb 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

8/10 Good

Len

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Well worth the price
Last minute stay Clean and spacious room
Stayed 1 night in Dec 2023
Response from Jay on Feb 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Jay on Feb 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Gettysburg. We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than a dirty microwave everything was really nice, clean, and welcoming
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Root is a little outdated, but is clean. Elevator is broken. Have to carry my suit cases using stair case.
Stayed 1 night in Dec 2023

6/10 Okay

Jason

Stayed 1 night in Dec 2023

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location...
Great location. Very close to the Gettysburg Battlefield Visitor Center and Gettysburg Battlefield Park and National Cemetery. Also close to Historic Downtown
Stayed 3 nights in Dec 2023

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Gettysburg Comfort Suites
The room was very clean and comfortable. Our stay was a very restful and enjoyable. From the fitness, pool, and employees were very courteous and knowledgeable. Breakfast was good. Thanks
Stayed 2 nights in Dec 2023

10/10 Excellent

Adam

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
Unhappy with cleanliness and attention to room(s).
Upon entering the room it was evident that it had not been vacuumed. There was no toilet paper in the bathroom and the outside base of the toilet was dirty. Went to the front desk to get some toilet paper and mentioned the uncleanness of the room and was immediately given a key to a new room. Upon entering the 2nd room, it was immediately evident again that the room had not been vaccumed. There was toilet paper in the bathroon, but no rod to hold it in place. Also, the box of tissues in the counter slot was completely empty. I will never stay there again.
Stayed 2 nights in Dec 2023

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, room comfort
All around nice
A nice hotel. A bit dated but clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Raymond

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Everyone was super nice. Close to everything in Gettysburg.
Stayed 2 nights in Nov 2023
Response from Sarah D, General Manager on Nov 28, 2023
Dear Raymond,Thank you so much for sharing your feedback with us. We really appreciate it. Please come back and stay with us again when you travel to Gettysburg.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. We had a few issues, but they resolved quickly. The property was good, but it appears regular maintenance of some things was lacking. Breakfast was good and offered a variety of things. Would have preferred a bit more variety of the hot items for we were there three days and they were the same all three days. The location is excellent.
Stayed 3 nights in Nov 2023
Response from Sarah D, General Manager on Nov 28, 2023
Dear John,Thank you so much for the kind review. It's great to hear that you enjoyed your stay with us. Please come back and see us again soon!

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Sarah D, General Manager on Nov 28, 2023
Dear Sabrina,Thank you so much for the kind review. It's great to see that you enjoyed your stay with us. Please come back and see us again soon!

10/10 Excellent

Timothy L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean, quiet, loved the view from my window.
Stayed 1 night in Nov 2023
Response from Sarah D, General Manager on Nov 21, 2023
Dear Timothy,Thank you so much for the kind review. It's great to hear that you enjoyed your stay with us as well as the view. Please come back and see us again soon!

10/10 Excellent

Sarah

Stayed 1 night in Nov 2023

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable, we enjoyed the stay.
Stayed 1 night in Nov 2023
Response from Sarah D, General Manager on Nov 20, 2023
Dear Larry,Thank you so much for the great feedback. We really appreciate it. Please consider coming back and staying with us again soon!

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Sarah D, General Manager on Nov 20, 2023
Dear Larry,Thank you so much for the kind review. It's great to see that you enjoyed your stay with us so much! Please come back and see us again soon!

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Sarah D, General Manager on Nov 20, 2023
Dear June,Thank you so much for the review. We appreciate you taking the time to leave us a review and sharing your feedback with other potential guests. Please come back and see us again soon!

8/10 Good

Sherri

Stayed 3 nights in Nov 2023
Response from Sarah D, General Manager on Nov 17, 2023
Dear Sherri,Thank you so much for the review. I hope that you will consider coming back and seeing us again soon!

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Sarah D, General Manager on Nov 15, 2023
Dear Jean,Thank you so much for the kind review. It's great to see that you enjoyed your stay with us. Please consider coming back and staying with us again soon!

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant. The property offered the amenities we expected.
Stayed 2 nights in Nov 2023
Response from Sarah D, General Manager on Nov 14, 2023
Dear Valued Guest,Thank you so much for the kind review. It's great to hear that you enjoyed your stay with us. Please come back and see us again soon!

10/10 Excellent

Pat

Stayed 1 night in Nov 2023

4/10 Poor

Thomas

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It’s a fine place to stay if you just need a place to sleep. It’s outdated and in need of renovations; the door to our room latched but you could still see out into the hallway, several small holes in the wall, the couch was broken/end was missing. Property was loud; could hear next door TV and music on most of the night, talking, loud noises outside (air units or plumbing?). TV’s are disabled from using Firesticks are any other external device.
Stayed 2 nights in Nov 2023
Response from Sarah D, General Manager on Nov 13, 2023
Dear Thomas,I'm so sorry to hear that you had issues during your stay. I will be sure to share your comments with all of my staff. Once again, I'm so sorry.

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Sarah D, General Manager on Nov 14, 2023
Dear Robert,Thank you so much for the great review! I hope that you will consider coming back and seeing us again soon!

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a chain hotel. Closer than almost all
Stayed 2 nights in Nov 2023
Response from Sarah D, General Manager on Nov 13, 2023
Dear William,Thank you for the feedback! It's great to hear that the location of the hotel was a good fit for you. Please come back and see us again soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sarah D, General Manager on Nov 13, 2023
Dear David,Thank you so much for the feedback. It's great to see that you enjoyed your stay. Please come back and see us again soon!

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the area. We were in GB to attend a Gala at the visitors' center and it was very convenient. May sound a little weird, but loved waking up and seeing the Cemetery out of my window. All the history lying there to remind all the sacrifices suffered in 1863 and all future wars.
Stayed 1 night in Nov 2023
Response from Sarah D, General Manager on Nov 13, 2023
Dear Carol,Thank you so much for the feedback. I'm glad that you chose to stay with us for such a special weekend. Please come back and see us again soon!