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Reviews of Hampton Inn Shrewsbury

2.5 out of 5
Hampton Inn Shrewsbury
1000 Far Hills Dr, New Freedom, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 378 out of 584 reviews" "
Rating 8 - Good. 162 out of 584 reviews" "
Rating 6 - Okay. 30 out of 584 reviews" "
Rating 4 - Poor. 7 out of 584 reviews" "
Rating 2 - Terrible. 7 out of 584 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and comfortable. Checkin was easy and hotel staff friendly and professional. Pool was great and we enjoyed unwinding with a swim. Hotel was also walkable to restaurants. All in all, I would recommend it to travelers.
Stayed 2 nights in Mar 2024

6/10 Okay

Clevie

Stayed 2 nights in Mar 2024

6/10 Okay

James

Stayed 2 nights in Mar 2024

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and attention.
Stayed 4 nights in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like this hotel overall, especially how quiet and clean. Front desk staff are extra nice! But quality/comfort of beds seems to be dropping. We’ve stayed here often but the room comfort needs to improve. Bed was creaky, just needs some upgrades probably.
Stayed 1 night in Feb 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and efficient check in.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean. Staff is kind and accommodating. I normally need an early check-in time, and it has never been an issue.
Stayed 1 night in Jan 2024

10/10 Excellent

Kari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very accommodating and let us check in early because of the impending snow storm!
Stayed 2 nights in Jan 2024

10/10 Excellent

RICHARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Robert

May only problem was my first room smelled like dog. My second room was a little better the staff was very polite and apologized telling me corporate now permits dogs. There goes the quality of your fine hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Stayed 1 night in Dec 2023

8/10 Good

kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room stay was nice but the breakfast in the morning was sub par, A number of the hot food items were luke- warm and the bananas were so green that they were not edible.
Stayed 1 night in Dec 2023

8/10 Good

Maria

Stayed 2 nights in Dec 2023

8/10 Good

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

LOURA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I usually love the beds at Hampton Inn's, always getting a good night's sleep. But not at this location. The bed was like sleeping on a concrete slab. It was so hard and uncomfortable, I nor my husband got much sleep as we could not get comfortable or stay in any one position too long because hips, back, etc would start to ache. We had a Funeral to attend on Saturday morning. Worked all day Friday and drove 3 hours after work to PA. We were both pretty tired and should have easily fallen asleep. Nope, wasn't happening. So needless to say, we were pretty tired and sore on Saturday. We had to make the 3 hour drive home after the funeral. It was a long 3 hours. Couldn't wait to sleep in my own bed Saturday night. I never write bad reviews because I think all in all, most of the places we stay at when we travel are pretty nice. I guess I have a certain expectation when it comes to staying at a Hampton Inn and that really hard, uncomfortable bed was not what I have come to expect from a Hampton Inn. And I guess that fact that the cost of almost $200 for a 1 night stay when I could have picked other's that were cheaper and may have gotten a better night's sleep with no body aches next day, just really isnt sitting very well with me. Again, I'm not one to make a fuss, Life is too short to unhappy when things don't go the way we think they should. I work hard for my money and when I'm going to spend almost $200 for 1 night in a hotel, I want to feel it was worth it.
Stayed 1 night in Dec 2023

2/10 Terrible

Gregory

Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities
Everyone was very pleasant and the room was nice. Walking distance to good food.
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!!! nice shower, great pillows, good breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Geneva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff was great. The only problem we had was missing the turnoff for the hotel. We didn’t see a sign to indicate where the hotel was.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly excellent
Bed was ok for one night, but I found it too hard for my preference. Everything else was good. Clean, large room, nice breakfast.
Stayed 1 night in Oct 2023

8/10 Good

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quick stay while traveling
We stayed a quick overnight while traveling further into Maryland from New Jersey. The hotel was clean and just what we needed for our quick stay. We didn't get to use them but the hotel/hot tub looked nice. Breakfast had a good selection and was available nice and early before we continued on our way.
Stayed 1 night in Oct 2023

10/10 Excellent

Donald O Bivens,

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was easy to access and veryclean.
Stayed 1 night in Oct 2023

10/10 Excellent

DANETTE, Pine Hill

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was cordial and engaging.
Stayed 1 night in Sep 2023

8/10 Good

Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how nice it was, very clean and quite. I didn’t smell smoke of any kind which was really nice. There was a couple of things in the room that didn’t work like the light above the doorway and the bathroom fan. Also the king mattress was more uncomfortable then expected. Other then that we had a good visit.
Stayed 2 nights in Sep 2023

8/10 Good

Michele

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2023

2/10 Terrible

Miguel

Stayed 1 night in Aug 2023

10/10 Excellent

Ray, Hatfield

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing lacking is a directional sign or when turning ointol Wolf Road ... do you turn before or after Home Depot, Cracker Barrel, etc.? Need a sign!
Stayed 1 night in Aug 2023

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Timothy, Canonsburg

Stayed 1 night in Aug 2023

10/10 Excellent

Alvaro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was good, breakfast included and a good breakfast, close to highway and good service
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Could not check in due to power outage. Could not stay
Stayed 1 night in Aug 2023

10/10 Excellent

Kenneth, Annville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally friendly and helpful. Premises were modern and clean. Breakfast buffet was excellent! Large spacious rooms. Very quiet
Stayed 1 night in Aug 2023

8/10 Good

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was fine. No major problems.
Stayed 5 nights in Jul 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Elise

Stayed 1 night in Jul 2023

8/10 Good

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice clean. Rooms were quiet even with a large wedding party staying at the same time. Stage was friendly and helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was given a handicapped room upon arrival and also a shower seat for my disabled mother. Front desk was very accommodating!
Stayed 1 night in Jun 2023

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip was fun. Unfortunately it rained on our bike trail trip. The hotel personnel were friendly and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023