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Accomodations were clean and sufficient. Breakfast was more than adequate. Immediate area is right off the interstate and quiet. Newer shopping, dining and entertainment are one exit south off the interstate. Price was good for above average accomodations for the price! Have stayed here multiple times. Thank you for the good service, good accomodations, and good value!
Thevarith
Stayed 2 nights in Mar 2024
Response from M on Mar 22, 2024
Dear Thevarith,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is so pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay and we hope to enhance this experience even further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team
Dear Connie,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team
The hotel is in good condition, clean, and comfortable. It's above average when comparing to similar accommodations and price points.
Thevarith
Stayed 2 nights in Feb 2024
Response from M on Feb 29, 2024
Dear Thevarith,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team
6/10 Okay
Michael
Business traveler, Traveled with pets
Feb 4, 2024
Being a choice member and having to pay a 20 early check in fee. Was on lower level basement rooms hall way thermostat set @ 63. And room had wall unit they barely put out heat.
Michael
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Michael,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations. Regarding your concerns with the thermostat set, we'll surely check the same and do the needful. Thank you for your business, and we can't wait to serve you again. Sincerely,Management Team
2/10 Terrible
Debra
Jan 20, 2024
Debra
Stayed 2 nights in Jan 2024
Response from M on Feb 29, 2024
Dear Debra,It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
Property had a distinct odor. Witnessed staff member entering multiple rooms late at night. Not sure why I saw him enter 2-3 different rooms around 11pm at night. Appeared to be multiple employees/family members living at the property. Witnessed multiple different “staff members” leaving rooms throughout my stay. Multiple family members that rented rooms at this property had their rooms entered despite having the do not disturb sign on their door. Very disappointed and will not be staying again
Alex
Stayed 2 nights in Nov 2023
6/10 Okay
Paul
Oct 22, 2023
Paul
Stayed 2 nights in Oct 2023
6/10 Okay
Sheila
Oct 21, 2023
Sheila
Stayed 1 night in Oct 2023
6/10 Okay
Ellen
Traveled with partner
Oct 20, 2023
Disliked: Property conditions & facilities
Property is in an area with no conveniences. Have to drive, isolated and surrounded by a construction business with large machines. I felt uncomfortable with the area. Facility was clean with so so rooms
It was quite clean and the man at the desk was very helpful and polite! The parking lot was a bit noisy and unfortunately I couldn't stay because it scared my cat, I ended up having to finish my trip that night but it wasn't necessarily the hotel's fault.
The room key wouldn’t work so I had to go back downstairs to get another one and the TV didn’t work. Lobby employee came up and got it working for about 30 minutes and the screen kept freezing up for 10-15 minutes and the blue chair and ottoman were so dirty that I put bath towels on it. Will never stay there again
Brian
Stayed 1 night in Sep 2023
6/10 Okay
Howard C
Sep 18, 2023
Liked: Staff & service
It was OK
Our two day stay was OK. It had hot water for the shower.. The sink drain was clogged and drained very slowly. Thr room could use some rehab. It is noisy with I-81 nearby.
Both mornings the breakfast items were not available and very undersupplied with simple things like butter.
The staff did not seem sure on how to check in guests and at check out I asked for a receipt and got a receipt that said $0.00 was charged and $0.00 was paid yet my card was charged. Asked for a different one and was told it would need to be emailed and when it was I received the same receipt.
My tv had a blue look when I could get it to turn on and WiFi was spotty at best.
Thank you for your review and sorry if you didn't like odd numbers but you can request even number next time and we will try to give you if we have available.
Despite having pretty good ratings we found this hotel to be not so clean and shabby. The staff was good but our room was in an area that was very noisy.
This property needs serious upgrading. The hallway carpets smell and the room smelled. Both the toilet and shower had plumbing issues. I would not stay at this hotel again.
Do not stat at the Comfort Inn in Chambersburg, Pa
The worst hotel i have ever stayed at. Do not stay at the comfort inn in chambersburg, pa.
Debra at the front desk was the mean and nasty.
Rob J
Stayed 3 nights in May 2023
8/10 Good
Dominic
Traveled with family
May 8, 2023
Liked: Staff & service, room comfort
Disliked: Cleanliness
My
The room was comfortable. The bathroom was slightly flooded when we came in, but after a front desk call, that was taken care of.
The hallways seem old (dated) and smells a little musty. The staff were very friendly, and always very helpful.
The hotel wasn't pricey, so we concluded, that we got what we paid for.
Clean, convenient, friendly staff and just off the I-81. Great for an overnight stay.
Kim
Stayed 1 night in Mar 2023
8/10 Good
Verified traveler
Business traveler
Feb 23, 2023
Liked: Staff & service, room comfort
Not bad
Was there for a few days for semi business. Quiet, probably an older hotel, not dirty but not new or updated. Cheap and sufficient for what I needed it for.
House keeping was terrible stayed for 1 week room was cleaned 1 time every other time me had to ask for clean towels and trash removal. Even asking one day they still didn’t get it done