Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
1.0 Service & staff
4.0 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby Ratnesh
Vague and evasive staff.Posted Oct 19, 2013
Pros: Location and good breakfast.
Cons: Staff especially the front office staff should be more efficient and better trained.
We had booked two Royal Suite's in the hotel for two nights and paid for it in full on expedia, this was also confirmed with the Hotel staff over the phone after the booking, but on reaching the hotel we were informed that only one room was booked and after much consternation and explanations we got a substandard room no where close to the "Royal Suite". The shower was not working and it was not rectified even after repeated reminders, the tiles under tub were broken.