“great new hotel, great rooms, great food , great hospitality”

great new hotel, great rooms, great food , great hospitality

“Good place to do business in Noida”

Good modern business hotel up to international standards in the well organised and fast growing Noida Delhi suburbs. Comfortable room, good food, free internet, etc. Air conditioned standard taxi cost INR 750 from the Indira Gandhi airport to the hotel but INR 1740 to get back to the airport. "Normal" taxi is not available but upon insistence, the hotel will give a "special rate" of INR 1400. Still double the airport rate! Don't touch the weater bottles in the room without reading the labels! Two bottles are "Complimentary", as announced in the welcome letter by the manager, but if you open the other bottle, INR 115 will be added to your bill. A bottle of very good Indian wine by Seagrams for INR 1200 was sold our every evening except one. The cheapest alternative (imported) costs above INR 2400. As always in India, you never know whether you are really being cheated or whether you are just an over sensitive so many times burned traveler. Otherwise everyting all right.

“cb”

standard of hotel and rooms is good, staff was friendly, it was clean. Only thing that was very negative is that they dont organise you public taxis at the reception, only private cabs that are far too expensive. They probably share profits with this cab company and therefore try so hard to only get you on these expensive cabs. Also, reading lights by the bed can not be operated separately, so lights on both bed sides are always either switched on or switched off together. Thats was a bit annoying. Also, we had a permanent humming sound in our room, which was annoying.

“A management team from the dark ages.”

The hotel staff itself was kind and accommodating but the hotel management was anything but. There were a few problems along the way and I understand these things happen. The staff said that I needed to speak with the manager. I was supposed to speak with him at 8:30 AM when he arrived on Friday the 4th. Then it was 9 AM and then it was before my driver picked me up at 10 AM. He completely ignored me and we have never spoken. Fourteen hours later, he had a female staff member call me. This is not acceptable. It was explained to me by CEO of the local technology company I am visiting here that if he had been with me, the situation would have been different. He said that hotel management frequently doesn't like to deal with women. Well, this woman is the owner of the company and is used to treating everyone with respect and expecting that same treatment in return. Some of the issues with this room have finally been addressed such as the broken security bar on the door, but I've received no apology from hotel management. This is not the place for female executives. I would stay somewhere else - anywhere else