Ratings based on 704 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nevada

Great place overall.

Posted Jul 24, 2015
Pros: The rooms are set up really well.
Cons: The front desk (a woman) clerk ought to be fired.
Location: Didn't go out.
The clerk at the front desk, a petite woman in her twenties, was extremely rude and uninformative. The second clerk, a young man, made up for it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Friendly people and modern, convenient hotel

Posted Jul 23, 2015
We were very impressed with this hotel! Breakfast was great, the rooms are modern and comfortable, and the staff is friendly and helpful. Loved the check-in/coffee/bar setup. And the fruit-infused water was perfect! I even say by the pool in the hot Phoenix sun and loved it as well. Will definitely seek out Hyatts based on this experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel in the middle of everything

Posted Jul 23, 2015
We stayed here for a week while waiting to close on our house. The staff was amazing - very friendly. The rooms were nice and spacious. The pool was great. The breakfast was tasty and varied slightly from day to day, which is great when you are staying there for some time. Highly recommend!!!
5 out of 5
Recommended
for Families
by A verified traveler from CA

Very clean hotel.

Posted Jul 21, 2015
Pros: Roomy, clean and great breakfast offerings.
Cons: I would say add a microwave to the rooms. Maybe even a sink in the frig area.
Location: This location was very close to family that we were visiting. But lots of shops and restaurants in the area for those who are interested in that.
We enjoyed our stay at the Hyatt. Very clean and friendly/helpful staff. The breakfast was very good with lots of variety. We had plenty of room for 6 of us. I would recommend this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel with easy access to freeway.

Posted Jul 18, 2015
Pros: The Continental breakfast was great. No waffle iron, but the omelets and french toast sticks were tasty.
Cons: Getting into the bathroom is a strategic move as the the door barely clears the commode. Additionally, the closet is only partially accessible.
Hotel was clean and staff pretty friendly. Our 2 queen beds room was comfortable and quiet. Really liked the partial partition that separates the beds from the sectional couch/sitting area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jul 14, 2015
Overall very nice stay and we'll stay there again. WIFI, not a huge deal but it was not reachable from our room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Best value for southeast valley

Posted Jul 7, 2015
Pros: Super clean, up to date, comfortable beds, yummy FULL breakfast, and staff that is more than willing to please. And they even speak fluent English!
Location: Best possible choice for far southeast valley. I've tried the others, and this one is FAR superior.
I have stayed here before. This time, 3 nights. On the first night the a/c unit started making a noise, and I told the desk about it the next morning. She immediately offered me a room change, plus some freebies at the in-hotel bar. I moved to a corner room (which I LOVED!) and everything else was as excellent as expected. This place and its staff is outstanding!
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Best hotel for price paid. Ever!

Posted Jul 7, 2015
Pros: classy.
Cons: extended breakfast hours for those who are on "vacation".
Excellent stay close to relatives. Great staff, wonderful full breakfast, clean new room and comfortable bed. Don't know what else we could want. Oh yes, great pricing!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location hotel

Posted Jun 28, 2015
Great clean hotel in a great location! Close to freeway and ships and restaurants. Friendly staff, easy check in and check out. Will recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Jun 27, 2015
This hotel met our needs perfectly. The rooms were quite nice, fit the three of us very well. The free hot breakfast was very good. The staff was extremely friendly and tremendously helpful.