Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
61% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Kelly D Goodrich Sr from Rock Springs,Wy

Basketball Tournament

Posted Dec 19, 2013 on Hotels.com
No wake up call at 7:00am Last night of my stay. Sink would not drain,very very slow. Parking in mud . Some of location needs black top. Bathroom floor dirty. Passed this on at time of checkout. Clerk apologized for the problems and said he would follow up on problems. Maybe the reason no wake up is no phone in room!!!
3 out of 5
for Business Travelers
by Paul from AL

Good for an overnight

Posted Oct 14, 2013 on Hotels.com
Budget conscious stay-met all my objectives.
1 out of 5
by A verified traveler

The perfect storm for a bad stay

Posted Aug 27, 2013
Pros: The room was clean. Housekeeping was doing a good job.
Cons: Better training for the staff. Update their television. Clean up the little things. Like the towel holder was rusting in the bathroom.
It took 40 minutes to check-in. The tv kept going to black and white. The Internet service did not work for half of our stay.
3 out of 5
by TA from Carol Stream, IL

Overpriced for the overall quality.

Posted Aug 25, 2013 on Hotels.com
Front desk staff was outstanding but that was the best part. Bathroom could have been cleaner and one of our rooms came with no towels. Walls are thin, you can hear the TV/shower in the room next door. Bed was mushy. I would not stay here again.
3 out of 5
by nan from nyc

Filthy breakfast room and no food left

Posted Aug 17, 2013
Filthy breakfast room. Way too expensive for what we received
3 out of 5
for Business Travelers
by A verified traveler

Posted Aug 10, 2013 on Hotels.com
Ice machine and Internet were not working when we fist got there. It was fixed sometimes before morning.
3 out of 5
by A verified traveler

It works

Posted Aug 9, 2013 on Hotels.com
Room looked clean, but the sheets were stained... A lot. There were lipstick stains on the pillow case and what appeared to be coffee or tomato sauce all over the rest of the sheets. The staff was friendly, but unfortunately totally inept. My room had no towels when I arrived, and when went to the front desk to request some, it took ten minutes for the person behind the desk to find them. When they finally returned they gave me hand towels only. I had to re-make my bed the first night because they had put the sheets on sideways and they only reached about half way up the bed. There was an issue with their computer system when I arrived and rather than just figuring it out on their own, the person behind the counter asked me to call for them. But in the end, it worked. If you are looking for a cheap place to sleep and don't mind a run down room, go for it. I didn't mind any of these issues, I actually found it reasonably entertaining.
5 out of 5
for Families
by SEnter from West Bend, WI

Will return when in Gillette

Posted Jul 18, 2013 on Hotels.com
Served our needs very well. Will definitely use it again when in Gillette.
2 out of 5
for Families
by Joel

poor service

Posted Jul 8, 2013 on Hotels.com
front desk service was poor
4 out of 5
for Families
by Rugged Traveler from Green River Wy

More than one night

Posted May 30, 2013 on Hotels.com
Well we stayed 3 night, but our key cards expired each day and we had to get new ones. This was kind of an issue when you are on the third floor with two kids and a pregnant wife. Overall rather nice, but their setup for breakfast wasn't really ready for serving things hot as their fuses had to be reset a few times each morning. When my wife went down to warm my son's milk the hotel worker asked if she really needed to because he had to keep going back and flip the breaker. Hey my kid needs his milk and you can complain to someone else other than the pregnant lady who is trying to make her kid happy for breakfast. Okay service and room. You get what you pay for. Room always smelled of smoking, but was a non-smoking room. Frebreeze anyone?