Ratings based on 57 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
The perfect storm for a bad stayPosted Aug 27, 2013
Pros: The room was clean. Housekeeping was doing a good job.
Cons: Better training for the staff. Update their television. Clean up the little things. Like the towel holder was rusting in the bathroom.
It took 40 minutes to check-in. The tv kept going to black and white. The Internet service did not work for half of our stay.
Recommendedby TA from Carol Stream, IL
Overpriced for the overall quality.Posted Aug 25, 2013 on Hotels.com
Front desk staff was outstanding but that was the best part. Bathroom could have been cleaner and one of our rooms came with no towels. Walls are thin, you can hear the TV/shower in the room next door. Bed was mushy. I would not stay here again.
for Everyoneby nan from nyc
Filthy breakfast room and no food leftPosted Aug 17, 2013
Filthy breakfast room. Way too expensive for what we received
for Business Travelersby A verified traveler
Posted Aug 10, 2013 on Hotels.com
Ice machine and Internet were not working when we fist got there. It was fixed sometimes before morning.
Recommendedby A verified traveler
It worksPosted Aug 9, 2013 on Hotels.com
Room looked clean, but the sheets were stained... A lot. There were lipstick stains on the pillow case and what appeared to be coffee or tomato sauce all over the rest of the sheets. The staff was friendly, but unfortunately totally inept. My room had no towels when I arrived, and when went to the front desk to request some, it took ten minutes for the person behind the desk to find them. When they finally returned they gave me hand towels only. I had to re-make my bed the first night because they had put the sheets on sideways and they only reached about half way up the bed. There was an issue with their computer system when I arrived and rather than just figuring it out on their own, the person behind the counter asked me to call for them. But in the end, it worked. If you are looking for a cheap place to sleep and don't mind a run down room, go for it. I didn't mind any of these issues, I actually found it reasonably entertaining.
for Familiesby SEnter from West Bend, WI
Will return when in GillettePosted Jul 18, 2013 on Hotels.com
Served our needs very well. Will definitely use it again when in Gillette.
for Familiesby Joel
poor servicePosted Jul 8, 2013 on Hotels.com
front desk service was poor
for Familiesby Rugged Traveler from Green River Wy
More than one nightPosted May 30, 2013 on Hotels.com
Well we stayed 3 night, but our key cards expired each day and we had to get new ones. This was kind of an issue when you are on the third floor with two kids and a pregnant wife. Overall rather nice, but their setup for breakfast wasn't really ready for serving things hot as their fuses had to be reset a few times each morning. When my wife went down to warm my son's milk the hotel worker asked if she really needed to because he had to keep going back and flip the breaker. Hey my kid needs his milk and you can complain to someone else other than the pregnant lady who is trying to make her kid happy for breakfast. Okay service and room. You get what you pay for. Room always smelled of smoking, but was a non-smoking room. Frebreeze anyone?
for Everyoneby A verified traveler
Friendly & helpful StaffPosted May 7, 2013
Pros: Friendly & helpful Staff
Friendly & helpful Staff, hotel simple but very clean
for Business Travelersby Kathy from Casper, Wyoming
Good Value for PricePosted Apr 23, 2013 on Hotels.com
Convenient location, decent neighborhood, clean rooms, typical breakfast. Good place to stay if looking for value for money and not interested in fancy room or amenities.