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Reviews of Gir Serai - IHCL SeleQtions

5 out of 5
Gir Serai - IHCL SeleQtions
Near Sinh Sadan, Sasan Gir, (District - Junagadh), Talala, Gujarat

Reviews

8.4

Very Good

Rating 10 - Excellent. 15 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 3 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ernest

Traveled with family
Disliked: Property conditions & facilities
The location next to the national park was very nice.
Stayed 1 night in Jul 2023

8/10 Good

Bhupendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing service
Amazing location near Gir Safari and absolutely brilliant service from all the members of staff. Rooms need desperately to be upgraded and some simple quick fix ideas would help. Get rid of the shower curtain and replace with a proper glass sliding door. Check air conditioner and the washroom as well to eliminate the foul smell of permanent dampness in the room
Stayed 2 nights in Feb 2023

10/10 Excellent

NILESH

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing with Peace of Mind
It was amazing stay . Staff is very helpful & service is very good Food Quality is Awesome & Food is like Home Made Food Good Location with river & forest greenery
Stayed 3 nights in Jul 2021

10/10 Excellent

Rajeev

Stayed 2 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Bookng had wrong mention of room details. It mentioned standard room with river view but i did not get rivew view
Stayed 2 nights in Feb 2020

10/10 Excellent

Fenno, Kuala Lumpur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just loved this place, an oasis really, away from the normal traffic noise, right next to the forest. The staff were excellent, nothing was too much trouble, the beds were comfortable, the amenities perfect. We would definitely stay here again and thoroughly recommend to anyone.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

sanghamitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place & wonderful service
We were very well taken care of by Madhu and her colleagues.... we will highly recommend Gateway to our friends & family
Stayed 2 nights in Aug 2019

10/10 Excellent

Paida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Gateway Hotel Gir Forest
Stayed 1 night in May 2019

10/10 Excellent

HARSH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply superb stay for family and couples..
Excellent hospitality with warm welcome , Great service , Superb location , Classic property . Peace full natural environment , very kind and friendly staff . Surely visit again .
Stayed 1 night in May 2019

10/10 Excellent

Aashka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. Very amiable staff, helpful too. Hotel grounds very pleasant and well maintained. Location is perfect for visiting the Gir Forest. Can hear the lions roaring late evenings and early mornings. If you are visiting Sasan Gir, this is the place to stay. A memorable two day visit.
Stayed 1 night in Jan 2019

8/10 Good

Jay

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019
Response from Rajeev Chauhan,The Gateway Hotel Gir Forest on Jan 25, 2019
Dear Mr.Jay, Greetings from The Gateway Hotel, Gir Forest! Thank you very much for taking out valuable time to give us your feedback! Your valuable feedback will certainly enable us to measure and improve our performance of hospitality services. We are pleased to note that overall you had excellent stay with us. I have shared your feedback with my entire team, who will further be inspired in offering you an exceptional experience during your future visits. Thank you once again for your feedback, we value your patronage and look forward to long relationship. Warm Regards, Rajeev Chauhan General Manager The Gateway Hotel Gir Forest Sasan Gir, Near Sinh Sadan Dist. Junagadh 362135 Gujarat, India T 91 2877 28 5551 M +91 9227121168 Rajeev.chauhan@tajhotels.com

10/10 Excellent

Mukund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Kamal, Vadodara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay for me and my India visiting niece. It was her first experience to travel to any wild-life sanctuary in the country and wanted to ensure that her stay be as comfortable as possible. Gateway's location, staff and the food at the restaurants ensured that we received everything that we were looking for and the stay despite the summer-like temperatures of 40 deg C + was extremely enjoyable.

6/10 Okay

nigel, london

Old hotel needs extensive renovation
Average stay.staff at in-house beer shop MOST MISERABLE & RUDE
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was okay. Everything else was excellent.
Stayed 6 nights in Jan 2018

4/10 Poor

sameer, haldwani ( uttrakhand )

Disliked: Property conditions & facilities
Misusing of Taj name
We were in a family trip and booked gateway seeing it’s a Taj property but we felt to be cheated after reaching there location was nice but neither the rooms were of the standard what we have been charged and the worst part was food there was no variety and of no taste.
Stayed 2 nights in Jan 2018

10/10 Excellent

K.R.MEENA, DELHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel to stay with family
overall experience was good. food was delicious. Location is perfect. staff was very friendly
Stayed 2 nights in Jan 2018

10/10 Excellent

vinish, Portland,OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence property
Absolutely amazing staff and service Lives up to the expectations of a Taj Group Property.

8/10 Good

SAMEER, Panvel , Navi-Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice riverside location Near the forest - calm &
Worth visiting once & to decide yourself. All staff going out of their way to make your stay comfortable

8/10 Good

Ajit, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location n Peace
We Enjoyed stay & service was prompt. we certainly recommend to others.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Nice view
No Wifi for full 3 days of our stay. Bathrooms were horrible. Poor design & maintenance.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shah, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
NIce hotel and convieniently located. They need to also advertise about their safari deals. The hotel should have facilities to facilitate visitors with forest permits.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel,close to the gir forest.
Nice facilities.

6/10 Okay

Gujarati Traveler

Liked: Cleanliness, staff & service
Beautiful location but a bit run down property
The location is beautiful but government owns it and does not allow hotel operator (Taj) to repair or improve. Landscape is marginal but kept clean. Dining staff is the best!

8/10 Good

desai

Liked: Cleanliness, staff & service, room comfort
Great Hotel

8/10 Good

Satyam

Disliked: Cleanliness, room comfort
Old Property being upgraded.
We were travelling with an infant and booked the hotel for one night. The hotel is well located and the staff are eager to please. Unfortunately, we had some sort of an electric blackout at 3:45 am and no one answered the phone at the reception. We walked down to the reception and found it dark and deserted. We finally managed to wake up the attendant lying on the sofa nearby who came to the room but could not solve the problem. Finally, after about an hour the power was finally restored. We had to leave early in the morning and after getting little sleep at night we had no warm water in the shower in the morning. Needless to say we werent too happy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the river side
The hotel is in a nice place close to the national park. The stay was very comformtable. The food is good and the staff is good. The room are very small compared to the price you have to pay. Bed is also small and comfortable only for 2 guys.