Book your room at Lake Kivu Serena Hotel
Family RoomMax Occupancy: 4 guests (up to 2 children, 2 infants)
Standard RoomMax Occupancy: 4 guests (up to 2 children, 2 infants)
Luxury RoomMax Occupancy: 4 guests (up to 2 children, 2 infants)
4-star hotel in Gisenyi with an outdoor pool
This hotel is in Gisenyi.
In addition to a restaurant, Lake Kivu Serena Hotel features an outdoor pool. Other amenities include a bar/lounge and complimentary wireless Internet access.
Televisions come with satellite channels. Guestrooms also feature complimentary wireless Internet access, air conditioning, and safes.Information missing or incorrect? Tell us!
Lake Kivu Serena Hotel
At your hotel
Lake Kivu Serena Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.
This Gisenyi hotel also offers gift shops/newsstands, concierge services, and 24-hour room service. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. Onsite self parking is complimentary.
- 24-hour front desk
- Babysitting or childcare (surcharge)
- Airport transportation - drop-off (surcharge)
- Total number of rooms - 30
- Number of floors - 2
- Concierge services
- Conference space
- Express check-out
- Fitness facilities
- Gift shops or newsstand
- Room service (24 hours)
- Free self parking
- Number of buildings/towers - 1
- Outdoor pool
- Breakfast available (surcharge)
- Free Wi-Fi
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Park your car
Free self parking
In your room
- Air conditioning
- Hair dryer
- In-room safe
- Satellite TV service
- Cribs/infant beds (complimentary)
- Free Wi-Fi
Eat and drink
The Lake Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Ziwani Cafe - This café serves light fare only.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- In-room accessibility
The fine print for Lake Kivu Serena Hotel
When you arrive
Check-in time ends at midnight
Check-in time starts at 3 PM
When you leave
Check-out time is noon
How you can pay
Accepted at this hotel: JCB International, American Express, MasterCard, Visa
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Airport shuttle fee: USD 120 per person (one way)
We should mention
No pets and no service animals are allowed at this property.