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- One Twin Bed
- One King Bed
- One Twin Bed
4-star hotel in Gisenyi with an outdoor pool
This hotel is in Gisenyi.
In addition to a restaurant, Lake Kivu Serena Hotel features an outdoor pool. Other amenities include a bar/lounge and complimentary wireless Internet access.
Televisions come with satellite channels. Guestrooms also feature complimentary wireless Internet access, air conditioning, and safes.
Lake Kivu Serena Hotel features an outdoor pool and a fitness facility. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.
Event facilities include conference/meeting rooms and banquet facilities. This Gisenyi hotel also offers gift shops/newsstands, concierge services, and 24-hour room service. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. Complimentary parking is available on site.
- 24-hour front desk
- Babysitting or childcare (surcharge)
- Airport transportation - drop-off (surcharge)
- Total number of rooms - 30
- Number of floors - 2
- Banquet facilities
- Business services
- Concierge services
- Multiple large conference rooms
- Express check-out
- Fitness facilities
- Gift shops or newsstand
- Medical assistance available
- Room service (24 hours)
- Free secure outdoor parking
- Secretarial services
- Number of buildings/towers - 1
- Swimming pool - outdoor
- Breakfast available (surcharge)
- Free Wi-Fi
- Free parking
- Self parking
- Free guest parking during stay
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Free parking, Free guest parking during stay, Free secure outdoor parking, Self parking
- Room Amenities
- Air conditioning
- Hair dryer
- In-room safe
- Satellite TV service
- Cribs/infant beds (complimentary)
- Free Wi-Fi
The Lake Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Ziwani Cafe - This café serves light fare only. Afternoon tea is offered.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness facility.
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- In-room accessibility
Policies & Fees
Check-in time ends at midnight
Check-in time starts at 3 PM
Check-out time is noon
- Payment types
Accepted at this hotel: JCB International, American Express, MasterCard, Visa
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Airport shuttle fee: USD 120 per person (one way)
- Babysitting/childcare fee: USD 15 per hour, per child
- Additional Details
No pets and no service animals are allowed at this property.