Property amenity

Reviews of Heimat Brokelandsheia

4 out of 5
Heimat Brokelandsheia
Brokelandsheia, Gjerstad

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 91 reviews" "
Rating 8 - Good. 32 out of 91 reviews" "
Rating 6 - Okay. 30 out of 91 reviews" "
Rating 4 - Poor. 12 out of 91 reviews" "
Rating 2 - Terrible. 3 out of 91 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Grete, Folldal, Norway

Disliked: Property conditions & facilities, room comfort
Easy to find. Its next to E18. Its close to Den lille dyrehagen. There is also easy to buy goseries if you need.
Stayed 1 night in Nov 2018

4/10 Poor

Tim, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good for more than one night
We stayed at this hotel for 3 nights for my son's confirmation as it was the most convenient to where he lived. All staff were very friendly and willing to help but there only appeared to be one person on duty at any one time. As a result our room was not cleaned at all during the three night stay and at one point I had to empty the bins and place them outside the building (we were staying with our baby daughter so had to dispose of dirty nappies etc). The bin liner remained where I placed it for over 24 hours. I would not expect to have to do this for the price we paid for the stay. Additionally the coffee facilities consisted of a nespresso machine and pods but no cups, sugar or milk when we arrived. I asked for these on the second day and the helpful member of staff provided immediately. However the fresh milk then sat on the table for the next 2 days so would have been unusable after being outside a fridge for so long. Our room had no place for our clothes except a couple of hooks on the wall, so we were unable to unpack our clothes. Additionally the room did not have a balcony or terrace as advertised. Interestingly my parents who were staying at the same hotel had a chest of drawers, their own coffee machine and outdoor terrace with their room for the same rate so I'm not sure why we did not have similar.

8/10 Good

Hoshyar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Vivian

Traveled with family
Liked: Property conditions & facilities
Stayed 4 nights in Jul 2021

2/10 Terrible

Lise Lotte

Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Jon-Petter

Stayed 2 nights in Nov 2020

10/10 Excellent

Dag Eldar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Jonatan

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

6/10 Okay

Nina

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Sven-Arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

Tor Arnt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hadde ønska at det var åpent utover kvelden. Ellers alt greit.
Stayed 2 nights in May 2019

6/10 Okay

Sven

Liked: Cleanliness, staff & service
Problem med nya låssystemet.
Stayed 2 nights in May 2019

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnatting på Brokelandsheia, Hotel Heimat.
Meget sentralt ved E-18, kafe/restaurenger rundt forbi, også matvare butikk. Grei Parkering. Kjempegod Frokost!
Stayed 1 night in Mar 2019

8/10 Good

Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

patrik

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

MATTHIAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room key via mobile phone app. How great is that? No need to hit a check in time anymore. The perfect hotel for late arrivals or short term decisions on the road.
Stayed 1 night in Mar 2019

10/10 Excellent

Asbjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Kent

Liked: Staff & service, room comfort
Rolig helg
Et helt OK opphold. God standard, rolig og greit. Butikk og Zoo i umiddelbar nærhet. Noe manglende vedlikehold på bad, med en dusjslange som lakk vann. Totalt sett fornøyd med oppholdet.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Innsjekking stenger tidligere i helgene
Overnattet fra lørdag til søndag. Booket online på hotels.com og der stod det at innsjekking skulle være mulig frem til kl 20:00 hver dag. På hjemmesiden stod det innsjekking var mulig frem til kl. 21:00. Dette stemte ikke! På lørdager stenger innsjekking kl. 19:00. Vi ankom 19:30 og fikk dermed ikke sjekket inn. Forsøkte å ringe hotellet, men ingen svar. Møtte heldigvis ved en tilfeldighet en gjest som gav oss tilgang til et ledig rom. Utenom innsjekkingsproblemer var rommet rent og fint. God parkeringsplass og flere butikker i nærheten.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Grei beliggenhet ved E 18. god frokost og hyggelig betjening.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Helt greit for overnatting på gjennomreise:)
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Bestillingsbekreftelsen for mitt opphold oppgav en innsjekkingstid frem til klokka 21.00. Jeg ankom like før 21.00 på en lørdag og det viste seg at lørdager stenger resepsjonen tidligere. Heldigvis stod det et telefonnummer på døra som jeg kunne ringe. Via dette nummeret fikk jeg raskt hjelp og fikk låst meg inn på et ledig rom. Sett bort fra at det ikke ble opplyst korrekt innsjekkingstid (og at ikke hotellet ringte gjesten for å opplyse om dette da resepsjonen stengte) var dette et godkjent opphold
Stayed 1 night in Oct 2018

10/10 Excellent

ole kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt overnatting/mat
Som alltid god mat og fantastisk service :-)
Stayed 2 nights in Oct 2018

4/10 Poor

Mari

Liked: Cleanliness, staff & service
Disliked: Room comfort
Handikap-rom?
Jeg hadde bestilt et dobbeltrom som måtte være tilgjengelig for elektrisk rullestol og ha plass til toalettstol og div utstyr. Dessuten et dobbeltrom til to assistenter. "20 kvadratmeter og utsikt til innsjø" sto det på bekreftelsen. Rommet var meget trangt, og dusjen var ikke tilgjengelig med toalettstol. Så det ble ingen dusj på meg i Arendalsuka. Utsikten var til E18. Det viste seg at "handikap-rom" bare var enkeltrom og enda trangere. Jeg fikk ikke det jeg bestilte.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Grete

Liked: Cleanliness
Stayed 1 night in May 2018

8/10 Good

Gaute

Liked: Cleanliness, staff & service, property conditions & facilities
God service, stille og god mat.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

4/10 Poor

Chr

Disliked: Cleanliness, staff & service, property conditions & facilities
Kunne Vært bedre!
motell standard til hotell pris

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott sted for jobbreise.
Veldig bra mat. Sunn, enkel og lokale råvarer. Helt greit rom, perfekt for kravene til jobbreise.

4/10 Poor

Mona Elisabeth Falck, Oslo

Disliked: Staff & service, property conditions & facilities, room comfort
her bor du hvis du ikke har noe annet valg!
Ikke måkt fra parkering til inngang. Tar for lang tid å sjekke inn og ut.

10/10 Excellent

Hege

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God service og bra standard
Jeg hadde glemt å sjekke stengetid, og kom en time etter at de stengte. Da satt det allikevel en ansatt og ventet på meg - og var fortsatt blid og imøtekommende. Bra service, god frokost, veldig rene og fine rom, godt og varmt på badet (varme i gulvet). Overraskende bra standard til å være et "langs veien hotell".

2/10 Terrible

Daniele, Brescia

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service because of few staff people.
I'm sorry to write a bad review because the staff was helpful, but they are so undersized! In the morning there is only person preparing breakfast for customers and doing at the same time invoices for check-outs. Except from the good bacon and egg prepared by the lady of the staff, the rest of the breakfast is rather poor. The room was basic and a bit dusty. Soap dispensers were broken. If you go there to have a meal, the restaurant is actually good.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Låst dør ved ankomst.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Enkel grei standard. Dette burde være kategorisert som Motell og ikke Hotell. Pris: for høy i forhold til standard. Frokost: Ikke hotellstandard.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Gunn Berit, Farsund.

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Det var kun 1 natt, og hotellet fungerer bra som enkel overnatting. God middag da vi kom. Fikk nystekt egg og bacon til frokost da vi spurte etter egg. Det negative var at det ikke var såpe på det ene rommet. Ble oppdaget etter at resepsjonen var stengt. Det var tomt i såpedispenser både i dusj og vask. Det var meget negativt. Betjeningen var veldig hyggelig.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Ikke verdt prisen
Meget støyende airconditioner. Støyende rennende toalett. Tom shampodispensner. Veldig dyrt.

4/10 Poor

Oddmund

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Seng og frokost
Vanskelig å finne betjening/resep.når vi kom om kvelden. Ingen skilting. Måtte få nytt rom da toalettet bare randøy. Ingen toalettpapir,kleshengere. Ingen hårdføner til utlån engang. Mye lyder av ventilasjonsanlegget på badet. Gode senger. Hadde forventet noe annet prisen tatt i betraktning.

6/10 Okay

Ulrika, Bålsta

Liked: Cleanliness, property conditions & facilities, room comfort
Motorvägsmotell
Ok för en övernattning. Ligger bredvid regnskogsattraktion samt outlet. Vi kom på kvällen när allt var stängt så det kändes rätt ödsligt. Rummet var trevligt men opersonligt. Frukosten och service helt ok men inte så mycket mer än så.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell nær E18
Et helt nytt hotell. Fine rom. God frokost

10/10 Excellent

Jan Hallvard, Sunnmøre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig personale
Gjennomreise, lite å finne på. Hotellet ligger på E18

6/10 Okay

Verified traveler

Ok, for a night-over. Tesla supercharger available
The motel is situated alongside the road, in an are area with several shops, so probably busy during daytime but not much happening in the evenings. It is easy accessible and the closeby Tesla supercharger made it an easy choice for us. We arrived around 19:30, and found the Heimat restaurant closed for the evening. There is however another place to eat further down the area. Information about the Heimat restaurant opening times in the booking confirmatino would have been useful. Also the reception was empty when we arrived, and not easy to find. Some more signs would have made it easier. After some waiting, the receptionist came, and she was very forthcoming and helpful. Our room was at the first floor, facing the road and the children playground. For more silent rooms you should ask for rooms facing the other side. We found the motel ok for a night-over, but for a longer stay we would have chosen a hotel in one of the close-by cities like Risør og Tvedestrand.