Ratings based on 58 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Sep 5, 2014
Walls were incredibly thin; could hear everything around me. Value is definitely the strong point of this hotel. For the money, the stay wasn't that bad.
2 out of 5
Recommended
for Families
by B.from Indianapolis

not horrible, but some definite problems

Posted Aug 26, 2014 on Hotels.com
THE GOOD: The gentleman at the front desk was very friendly and helpful, going out of his way to assist us with the problems we encountered during our stay. Room was comfortable with good A/C. THE BAD: First room we were given had a toilet blocked by the previous occupants' bowel movement. Gentleman at front desk was very nice and immediately brought us a plunger, offering to plunge the toilet himself, which we declined. My wife went to use the shower, and the tub didn't drain either. Same gentleman at front desk switched us to a room next door, ran the keycards up to us, and apologized for the inconvenience, crediting us some points on our rewards program as well. That night, my wife woke me, screaming. A couple of beetles ( not roaches, just beetles) had crawled into the bed and across her! There were several of the beetles in the room and to be fair, they were heavy all throughout that area of Kentucky. So, the next morning we went down to have breakfast at about 9:30 -- though breakfast was advertised till 10, they were already out of several items -- a bit disappointing. At 10:30 we left the hotel and took off the "do not disturb" sign from our door. Upon returning around 3pm, our dirty towels were taken, but we had no clean towels. Our bed was not made, trash not emptied, and oddly, our A/C unit air filter was lying in the middle the floor! Front desk apologized and spoke with maid. Overall, front desk guy was great, rest of hotel disappointing.
5 out of 5
Recommended
for Families
by A verified traveler

Nice place with a pool for the kids

Posted Jul 27, 2014 on Hotels.com
We stayed here for 2 nights while doing some of the local attractions. The hotel was clean, had a nice pool, good hot breakfast with make your own waffles and sausage and egg breakfast sandwiches, yogurt, fruit cereal.
3 out of 5
Recommended
by Lyon Familyfrom Roanoke, VA

Visiting Glasgow for Family Gathering

Posted Jul 22, 2014 on Hotels.com
Hotel was convenient and fairly clean, but needs an update badly. Staff were pleasant.
4 out of 5
Recommended
by Donnie

This traveler left a rating score only Posted May 6, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access

Posted Apr 14, 2014
Pros: Breakfast
Cons: Bathrooms need redone
Location: Caves
Good, loved the caves,corvette museum. Dry county not such a good thing.
3 out of 5
by A verified traveler

Great staff but no amenities

Posted Apr 7, 2014
This hotel was misrepresented on expedia. It did not have a microwave or fridge in the room. It was further from the National Park than advertised. The staff was nice but unwilling to let me transfer to another Comfort Inn.
4 out of 5
Recommended
for Business Travelers
by Clarey

This traveler left a rating score only Posted Mar 16, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 26, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Yes the staff is excellent. The hotel is okay.

Posted Jan 15, 2014
Pros: The Staff
Location: I was there several time on family concerns.