Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 1, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Jeffreyfrom Cary, NC

Great little Hotel, Great breakfast

Posted Nov 10, 2014 on Hotels.com
Would DEFINITELY stay there again. Easy walk (8 minutes) from the Ft William train station, or take a cab for less than £5. Rooms were comfortable, clean, modern. The hotel restaurant, Browns, serves a great full breakfast which is included in your rate. Enjoy! The dinner service is a little pricey but the food is fantastic and the drinks were reasonably priced. 30 minute drive to Glenfinnen by car, and you can rent a car in town.
5 out of 5
Recommended
for Families
by David Nfrom Filey

Eggs Benedict

Posted Oct 23, 2014 on Hotels.com
How refreshing to stay somewhere with a little extra on the breakfast menu. It's the little things that make a stay special. On our arrival my elderly father and I were offered a ground floor room instead of having to use the stairs. We could have managed the stairs but decided to accept the kind and friendly offer. The room was comfortable and we had a good night. Arriving at our breakfast table our cheerful hostess offered a menu for our breakfast. And there were the Eggs Benedict - what a delight. And they were delicious.
4 out of 5
Recommended
by The 45'sfrom Wester Ross

Good hotel, staff great. Management less so.

Posted Oct 18, 2014 on Hotels.com
If you have to go to Fort William (if you've been lately you'll know what I mean), then this is probably as good a hotel as you'll find and may well make your trip. The room was lovely, comfy big bed, big flat TV and the staff were very helpful however we found the owner was a little unfriendly and in our circumstances a bit unsympathetic. We ended up staying an extra night as my wife was still recovering from an operation at the nearby hospital but when we asked for an extra hour to check out we were told he would have to charge us as he explained that the maid service finished around 11am (despite checkout being at 11am) and to keep one on to clean our room from 12-1pm would incur costs. We in the end did not need the extra time but felt that Fort William's vibe has obviously percolated to the owner..
4 out of 5
Recommended
for Everyone
by A verified traveler

Helpful staff and good location

Posted Oct 16, 2014
This was a comfortable hotel in a good location with clean rooms and very helpful staff.
5 out of 5
Recommended
for Couples
by A verified traveler

nice, modern hotel

Posted Oct 8, 2014 on Hotels.com
beautiful rooms (newly made). wonderful service. takes a few minutes to walk to town centre. strongly recommended !
5 out of 5
Recommended
for Everyone
by A verified traveler

Upgraded rooms were excellent

Posted Sep 20, 2014
Pros: Overall a very enjoyable experience.
Cons: Always prefer to have AC.
Location: Easy access in and out of area.
Would recommend without hesitation. Restaurant was excellent value.
4 out of 5
Recommended
for Business Travelers
by Eduardofrom Mexico

Bien en general

Posted Sep 17, 2014 on Hotels.com
El hotel bastante bien y el restaurant buenisimo, la gente muy amable
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Sep 1, 2014 on Hotels.com