Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Massachusettes

Posted Dec 9, 2014
Pros: Cleanliness and comfort
Cons: Service in lounge
Location: Conveinent location to Albany.
Room was nice, front desk staff very pleasant and accomodating. The food in the lounge was outstanding, but service in lounge was lousy. Bartender/server disappeared for 15-20 minutes at a time service was slow. This was two different dervers on two different nights. Who I think was the bar manager sat on his rear staring at a computer for most of the time.
Comment from Hotel Management
Dec 12, 2014 by Jerry, Hotel Management
Brian, Thank you for your comments and observations during your stay at the Comfort Inn Albany-Glenmont. We appreciate your feedback and will use this information for future guests. We hope you return to the Comfort Inn and look forward to seeing you soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice hotel with easy access off the highway

Posted Oct 27, 2014
Pros: Breakfast was better than some others we have stayed at in the same class of hotel. Location was convenient.
Cons: Carpeting, and state of bathroom fixtures; for instance there was a crack in the sink in our room.
Location: Close enough to downtown Albany
We were there for one night and the value was fair; the hotel is undergoing some renovations. Carpeting in the hallway was a bit worn. Rooms were clean, bed was firm and comfortable. Bathrooms were in need of some upgrade, but reasonable. Breakfast was very good.
Comment from Hotel Management
Dec 12, 2014 by Jerry, Hotel Management
Dear TS Thank you for your comments and feedback at your recent stay at the Comfort Inn Albany-Glenmont. We hope you visit us again when renovations are complete. Safe travels, Jerry
4 out of 5
Recommended
by travellerfrom Glenmont

better than expected

Posted Sep 3, 2014 on Hotels.com
GREAT pool and hot tub. Arrived later than we hoped to the hotel on a stop-over on a long trip. The hotel was being renovated, so recently that they hadn't even trimmed the carpet on the second floor. The room smelled pleasantly like mild cleanser when we walked in. Everything was new and comfy. The pool was very nice, and completely empty. The hot tub was awesome too!!
Comment from Hotel Management
Dec 16, 2014 by Jerry White, Hotel Management
Dear Traveler; Thank you so much for taking time to review our hotel. Guest satisfaction is a great concern when going through a renovation and we appreciate your patience. We hope you will stay again on your next trip through Albany. Safe Travels
4 out of 5
Recommended
by Johnfrom New Hampshire

easy access

Posted Sep 2, 2014 on Hotels.com
Condition of hotel maybe harsh but they are in renovation. Hot tub seemed a little under sized on the pump.
Comment from Hotel Management
Dec 16, 2014 by Jerry White, Hotel Management
John, Thank you for taking time to post your review about our hotel and positive feedback is always appreciated. Guest satisfaction is our priority as we proceed through renovations to bring you a better guest experience. We encourage you to stop back and stay after renovations are complete. Safe Travels, Jerry
4 out of 5
Recommended
for Overnight Stay Before Destination
by SeniorNomadfrom On the Road

Overnight on Road Trip

Posted Aug 24, 2014 on Hotels.com
A pleasant place to stay while on our road trip. Hotel was on our chosen route of travel.
Comment from Hotel Management
Dec 16, 2014 by Jerry White, Hotel Management
Dear Nomad, Thank you for taking time to write a response and review our hotel. Your positive feedback is much appreciated and we look forward to your return after renovations are complete. Safe Travels, Jerry
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Aug 14, 2014 on Hotels.com
Comment from Hotel Management
Dec 16, 2014 by Jerry White, Hotel Management
Dear Anonymous: Thank you for your positive feedback on your last stay at our hotel. We look forward to your return after we complete our renovations. Safe Travels, Jerry
4 out of 5
Recommended
for Overnight Stay Before Destination
by Jean-Françoisfrom Montréal

Bon endroit pour un petit arrêt!

Posted Aug 13, 2014 on Hotels.com
L'hôtel est en rénovation pour le bénéfice des clients, les chambres sont terminées mais il reste les corridors et autres endroits commun! Très calme et la dame des déjeuners et très gentille!
4 out of 5
Recommended
by A verified traveler

Posted Aug 7, 2014 on Hotels.com
People that worked there were very friendly and accommodating. Rooms were a little run down, but they are working on renovations. All in all good location, very excellent staff, and cozy beds.
2 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 3, 2014 on Hotels.com
5 out of 5
Recommended
for Overnight Stay Before Destination
by Mariefrom Quebec

C'était parfait!!

Posted Aug 3, 2014 on Hotels.com
Tres propre et tres confortable et proche de la 87, station service et resto