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Reviews of Hampton Inn & Suites Rifle

2.5 out of 5
Hampton Inn & Suites Rifle
499 Airport Rd, Rifle, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 1000 reviews" "
Rating 8 - Good. 272 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Renita

Stayed 1 night in Apr 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Janeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Maribel

Liked: Amenities
Great hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Amenities, property conditions & facilities
!
Stayed 1 night in Mar 2024

10/10 Excellent

Caleb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were really nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Rifle, CO
Stayed 1 night in Feb 2024

8/10 Good

Sarah

Stayed 2 nights in Jan 2024

10/10 Excellent

Art

Liked: Staff & service, property conditions & facilities
View was great of the mountains
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Stayed 1 night in Jan 2024

10/10 Excellent

Craig, Wellington

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Lynette

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The room gave us plenty of space to spread out, there was a nice large area for the dogs to exercise right next door, it was quiet and had a beautiful view. Will definitely be staying again.
Stayed 3 nights in Dec 2023

4/10 Poor

Fania

Stayed 1 night in Dec 2023
Response from manager on Dec 31, 2023
Thank you for your feedback. Happy Holidays!

10/10 Excellent

Harjeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from manager on Dec 31, 2023
thank you Happy Holidays!

2/10 Terrible

Aditya

Stayed 3 nights in Dec 2023

10/10 Excellent

Amber Adele

Stayed 1 night in Nov 2023
Response from manager on Dec 31, 2023
Thankyou!

6/10 Okay

Erin

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from manager on Dec 2, 2023
thank you!

8/10 Good

Savannah

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from manager on Dec 2, 2023
thank you!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Large bathroom.
Stayed 1 night in Nov 2023
Response from manager on Dec 2, 2023
thank you!

10/10 Excellent

Michael, Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and nice breakfast. Clean
Stayed 2 nights in Nov 2023
Response from manager on Dec 2, 2023
thank you for your feedback.

10/10 Excellent

Janis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Would definitely recommend it!
Stayed 1 night in Oct 2023
Response from manager on Dec 2, 2023
thank you so much!

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atay
Stayed 1 night in Oct 2023
Response from manager on Dec 2, 2023
thank you!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from manager on Dec 2, 2023
we appreciate you!

10/10 Excellent

BRENNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable beds, clean rooms!
Stayed 1 night in Oct 2023
Response from manager on Dec 2, 2023
thank you!

6/10 Okay

James

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Adequate accommodations
Maids came in my room before 8:00am then again at 8:15. What’s the hurry checkout was at 11:00 poor training
Stayed 1 night in Oct 2023
Response from manager on Oct 9, 2023
we apologize but our housekeepers do not get into work until 9am and they don't start knocking on rooms that are occupied until 10am. so it would have not been possible for them to knock on your room that early, but we will definitely look into it.

10/10 Excellent

Lawerence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel, nice room and lovely environment
Stayed 1 night in Sep 2023
Response from manager on Oct 9, 2023
thank you!

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from manager on Oct 9, 2023
thank you for your review

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2023
Response from manager on Oct 9, 2023
thank you for the review!

2/10 Terrible

Shauna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
May have staffing issues
The room was clean and breakfast was good. Bed was comfortable. There was no shampoo in the wall dispenser and the gal who checked us in did not know how to do a checkin for a 3rd party. Took an hour to resolve when she finally called her manager who told her she was doing it wrong.
Stayed 1 night in Sep 2023
Response from manager on Sep 30, 2023
we apologize for the time it took; it was the young ladies first day alone as she is still pretty new. so, we apologize if she took a little longer than normal.

10/10 Excellent

Debera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from manager on Oct 9, 2023
thank you!

4/10 Poor

Janine

Liked: Staff & service
Disliked: Room comfort
Won’t return
Most uncomfortable bed I’ve had in a long time, especially considering the price of 1 night. Incredibly disappointing for a Hilton-family hotel.
Stayed 1 night in Sep 2023
Response from manager on Dec 2, 2023
sorry to hear that, but thank you for your feedback.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and friendly staff easy access and great service for accessibility ♿️
Stayed 4 nights in Sep 2023
Response from manager on Sep 30, 2023
thank you!

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very cordial on checking in/out.
Stayed 1 night in Sep 2023
Response from manager on Sep 30, 2023
thank you!

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service
The location was good. We just did not experience the great Hampton Inn experience we expect. Breakfast was very limited as to choices. Muffins, etc were not fresh. Yogurt was terrible
Stayed 1 night in Sep 2023
Response from manager on Oct 9, 2023
thank you for the feedback!

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Sep 2023
Response from manager on Oct 9, 2023
thank you

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen at the desk I believe his name was Zach was so friendly. After a long stressful day, it was nice to be greeted by a friendly person.
Stayed 1 night in Aug 2023
Response from manager on Oct 9, 2023
thank you we will definitely b letting him know about this review!

10/10 Excellent

Greg

Stayed 1 night in Sep 2023
Response from manager on Oct 9, 2023
thank you for the review

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quit, breakfast included, very clean
Stayed 1 night in Sep 2023
Response from manager on Oct 9, 2023
thank you

2/10 Terrible

Sherri

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, no value for money
Stayed 1 night in Aug 2023
Response from manager on Oct 9, 2023
we are sorry you didn't enjoy your stay.

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Fire Alarms from shower
The fire alarm went off 2x in my room. I rushed out of the room and then I was told by the front desk that the steam from the shower does this always for room 108. Maybe guests should be told ahead of time so they aren't rushing to evacuate when they are just getting out of the shower.
Stayed 2 nights in Jul 2023

10/10 Excellent

Richard

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The motel was clean and modern. My family was happy there.
Stayed 1 night in Jul 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Susie or Cindy
Stayed 1 night in Jul 2023

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only dining options were a few fast food restaurants
Stayed 1 night in Jun 2023

8/10 Good

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect spot to break up our trip back to Missouri from California.
Stayed 1 night in Jun 2023

10/10 Excellent

KURT

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were ok nothing fancy but nice. The complimentary breakfast don’t waste your time go across the street to sonic.
Stayed 1 night in Jun 2023

8/10 Good

Amy

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Stay was okay, staff was very nice and helpful, mud on the floor whole time we were there, pool floor was peeling off and was cold! Breakfast was good although a lot of things were run out. Coffee in room was all decaf!! Would probably stay somewhere else if I went back
Stayed 1 night in Jun 2023
Response from manager on Jun 24, 2023
we are sorry for the inconvenience; we are fixing everything up for the summer. we hope you give us a second try so we can do better than last time. Hope to see you soon!

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk clerk Suzy was super sweet and very informative. Room was very nice and clean!
Stayed 1 night in Jun 2023
Response from manager on Jun 24, 2023
We are glad to hear you enjoyed your stay, and we will Definitely let Suzy know she is doing a great job thank you. Hope to see you soon!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hostess Susette was extremely friendly and helpful. She recognized our Diamond status; which, we've worked hard for. Some places don't really seem to care that it's a milestone for people who are loyal. She was awesome.
Stayed 1 night in May 2023
Response from manager on Jun 24, 2023
Thank you for sharing your experience, yes being a Dimond member is a big deal and we value you as our loyal customers. We hope to see you soon!