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Reviews of Bear of Rodborough Hotel

3 out of 5
Bear of Rodborough Hotel
Rodborough Common, Stroud, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 199 out of 308 reviews" "
Rating 8 - Good. 83 out of 308 reviews" "
Rating 6 - Okay. 17 out of 308 reviews" "
Rating 4 - Poor. 7 out of 308 reviews" "
Rating 2 - Terrible. 2 out of 308 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Traveled with partner
Loved the old country charm and all the cosy places to sit and enjoy good food and wine in front of a open log fire , really couldn't fault the Bear , a wonderful place to stay
Stayed 2 nights in Mar 2024
Response from Reception on Apr 4, 2024
Thank you for your kind words. A roaring log fire and a cold glass of wine sounds good to me too! We would love to see you again if you would like to visit us again

10/10 Excellent

Frank

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this place at the last minute without very high expectations. However we had a wonderful stay at the Bear. The thing we loved the most was the absolutely amazing view from our room. I can’t imagine staying at this property without getting a room with a view to the valley. To add to this was a comfortable bed and very friendly service all around. We especially enjoyed our meals in the busy pub with its cozy atmosphere and good food (including the crumble and sticky toffee pudding). They are very dog friendly- our pup enjoyed the free treats and nice bed for him in our room. There is a beautiful walk just steps outside the hotel and many other walks we enjoyed nearby. We look forward to returning.
Stayed 2 nights in Mar 2024
Response from Reception on Apr 4, 2024
Thank you for staying with and I am glad that you enjoyed your stay. We love having dogs visit us and our location is perfectly suited for long dog walks. We would love to welcome you back and will have plenty of treats on hand ready.

8/10 Good

ALLAN

Liked: Cleanliness, staff & service
I booked 2 nights via expedia but added an additional night a day earlier by telephoning the hotel direct, the only room available for 3 nights was a single so I was effectively downgraded for the 2 nights booked through expedia. I should receive back a credit from expedia, the single room was fine with the exception of the toilet which was installed where use was constricted, if it had been installed at an angle it would have been OK. The arrival, staff and accomodation other than the toilet was excellent
Stayed 2 nights in Mar 2024
Response from Reception on Apr 6, 2024
Thank you for staying with us. I am sorry to hear that you had problems during your stay with us. Unfortunately we are unable to move the toilet at this stage but will pass on your comments for when they plan a refurbishment.

10/10 Excellent

Daniel, LONDON

Stayed 1 night in Mar 2024
Response from Reception on Apr 4, 2024
Thank you for staying with us. I am glad that you enjoyed your stay with us

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay.
Stayed 1 night in Jan 2024
Response from Reception on Apr 4, 2024
Thank you for staying with us. I am glad that you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Overall very good. Our sleep was disturbed with deliveries to the bar at 4:30am which was not great.
Stayed 1 night in Jan 2024
Response from Reception on Jan 31, 2024
Thank you for your feedback from your stay. We do not have overnight deliveries, so am unsure on the noise disturbance you had. If you wish to stay with us again we will make sure to locate you away from the bar

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
OK
Previous guests hair in shower that I had to wash out before using was not overly nice. Good that there was EV charger but this wasn't obvious at booking which would have made a difference to my travel pre arrival meaning I wouldn't have had to sit in Lidl for 30 minutes.
Stayed 1 night in Jan 2024
Response from Reception on Jan 31, 2024
Thank you for your honest feedback. We have contacted you directly

10/10 Excellent

Duncan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
My fourth stay here. Fantastic hotel. Great food, high quality, comfy rooms, nice decor, great staff. Love it.
Stayed 1 night in Dec 2023
Response from Reception on Jan 19, 2024
Thank you for staying with us and for saying such positive things. We look forward to you returning to see us for the fifth time

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel full of character and very friendly staff
Stayed 1 night in Nov 2023
Response from Reception on Dec 3, 2023
Thank you for staying with us and for leaving a review. I am glad you enjoyed your stay

10/10 Excellent

Roderic, Katy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. We stayed to meet with some old friends and we had a lovely evening. Service was wonderful, the hotel was clean and well-maintained. Bed was comfy and the view was lovely.
Stayed 1 night in Nov 2023
Response from Reception on Dec 3, 2023
I am so glad you enjoyed your stay here with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
Lovely character property. Tasty evening meal, friendly and helpful staff.
Stayed 1 night in Nov 2023
Response from Reception on Dec 3, 2023
Thank you for staying with us and for your kind words. I am so glad you enjoyed your stay with us

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really special find
Such a beautiful hotel with a lovely relaxed and cozy atmosphere. The staff were lovely and friendly and the food and drinks as good as it gets. Would highly recommend.
Stayed 1 night in Oct 2023
Response from Bear Reception on Nov 6, 2023
Thank you for your kind words about our hotel.We are so glad you enjoyed your stay with us.We look forward to seeing you again in the future

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy Cotswolds Hotel
Traditional with modern twists here and there that make it feel very comfortable and welcoming. Clean rooms, lovely staff. Breakfast in particular was delicious.
Stayed 1 night in Oct 2023
Response from Reception on Oct 28, 2023
Thank you for staying with us, we are glad you enjoyed your stay

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service
Nicely placed in the Cotswolds countryside, not far from Stroud and 20 mins from the National Arboretum at Westonbirt. Friendly and helpful staff, clean and comfortable. Nice views, too!
Stayed 1 night in Sep 2023
Response from Reception on Oct 2, 2023
Thank you for staying with us, I am glad you enjoyed your stay. Our location is pretty special. We look forward to seeing you again in the future, maybe in the spring when the wild flowers are carpeting the arboretum floor.

10/10 Excellent

Andrew, Cardiff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Sep 2023
Response from Chris on Sep 19, 2023
Many thanks for your kind review

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Important to say that in reception here there's a taxidemy bear who was murdered by a British imperialist soldier back in the day. Leaving that monstrosity aside, this is a lovely old coaching inn, set in the Gloucestershire countryside. If you're going out walking your dog in the daytime, great, but there's no way on earth I'd have risked walking on the roads around here outside of daylight hours. Our room was unacceptably hot. Yes, a low-powered plug-in fan was provided (I found it in a wardrobe - 'beware of the leopard') but was not up to the job. In terms of dinner - the restaurant here is very good - specifically, the cote de boeuf for 2 was excellent. Unfortunately, breakfast finished ridiculously early for a weekend - 9.30, even on Sundays! - so we didn't get to sample this, despire staying both days of the weekend. So, no judgement on what may have been on offer but the fact that it stopped unreasonably early for no good reason does count massively against this place. On our first night here (a Friday!), the bar shut unreasonably early, considering this is a pub. They prioritised random people sat in the garden compared to people paying hundreds to stay overnight. Whatever your perspective, that's poor. The cask beer is not well kept, indeed restaurant staff didn't seem to know it (cask beer) existed, nor to understand what 'not well kept' meant when another paying customer raised it. So improvements would need to be made before we'd come again.
Stayed 2 nights in Sep 2023
Response from Chris on Sep 19, 2023
Thank you for your review of your recent stay at the Bear.The walks on the common offer fantastic views of the surrounding countryside, but as highlighted are tricky after dark. The high temperatures experienced during the time of your stay did make it tricky to maintain a comfortable temperature in the bedrooms of the main house. The hotels grade 2 listing makes modernising the facilities in regards to air con a tricky area to develop. Apologies that the fan did not make for a more comfortable experience in the room.Thank you for your kind words regarding your experience at dinner. The advertised times for breakfast with Expedia have been amended as at the weekend service runs until 10am, apologies for the incorrect times advertised. Reception staff confirm the times and areas of breakfast usually on check in, I hope this was not over looked during your visit. The hotel bar closes at 11pm, but residents are welcome to continue relaxing in the bar until later as the night manager is available to serve into the early hours. The younger members of the foh team will be given further training on cask ales served in the bar to avoid future disappointment.Thank you once again for your feedback

6/10 Okay

John, Dalbeattie

Traveled with partner
Liked: Amenities
Friendly staff but overpriced. Obviously going for margins rather than value for money. Will hurt the business in long term.
Stayed 1 night in Sep 2023
Response from Reception on Oct 2, 2023
Thank you for staying with us

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blssing
Very well organised, clean, beautiful hotel with loads of character
Stayed 1 night in Sep 2023
Response from Reception on Oct 2, 2023
Thank you for staying with us, we are glad you enjoyed your time here

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were efficient polite and obliging. We had an issue with electric in room and we were immediately upgraded to a superior room and given free drinks. The breakfast was superb. Very enjoyable stay
Response from Team Bear on Aug 28, 2023
Thank you for taking the time to leave us some feedback. We are very pleased that you enjoyed your stay and found our staff helpful. We hope to see you again in the future.

10/10 Excellent

Duncan

Stayed 1 night in Aug 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

John, Great Bookham

Traveled with partner
Liked: Cleanliness
Overpriced for the quality
Stayed 1 night in Aug 2023
Response from Reception on Aug 20, 2023
Thank you for offering us feedback. We are sorry you felt unhappy about our pricing. We shall pass this onto management.

6/10 Okay

john

Disliked: Cleanliness
Avoided booking a compact room but even the standard is tiny and very hot and stuffy (weather was not very warm) and dirty in places. Secondary double glazing limits the chance of much fresh air. Hotel bars and garden nice. Restaurant ok but not enough staff and expensive for what you get.
Stayed 2 nights in Aug 2023
Response from Reception on Aug 20, 2023
Thank you for taking the time to leave feedback. We have passed your comments onto management to look into. Best wishes, Team Bear

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely rooms and garden bar. Highly recommend
Stayed 1 night in Aug 2023
Response from Reception Team on Aug 11, 2023
Hi Stephen, thank you for taking the time to leave us a review. We hope to see you again soon at the Bear!Kind regards,

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stsy
Really great place to stay as a business teavel. Loads of parking , easy check-in. Good size room, evening meal price good and tasted good. Downsides, might only have been my room (No 44) but i could hear the chap next door cough up phlegm and his wee hitting the water. Also the smashed avocado breakfast was the blandest i have every had. On the flip side service was quick and friendly fruit perfect coffee fresh. I would stay again
Stayed 1 night in Aug 2023
Response from Reception Team on Aug 11, 2023
Hi Peter, thank you for taking the time to write a review. We will pass on your feedback and hope to see you again at the Bear!Kind regards,

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
No time really except to say it's classy without being pretentious
Stayed 1 night in Jul 2023
Response from Reception Team on Aug 11, 2023
Hi Deborah,Thank you for taking the time to review your stay with us. We hope to see you again at the Bear!Kind regards,

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Claire

Stayed 1 night in Jul 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Caroline

Stayed 1 night in Jul 2023
Response from Reception Team on Jul 14, 2023
Thank you for your positive feedback! We look forward to welcoming you again to the Bear of Rodborough in the future.Kind regards,Reception Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely country hotel
Wow factor hotel in the Cotswolds. Great setting. Lovely views. Nice outdoor bar and seating area. Lots of nice little rooms to sit in and chill. Fabulous food both the restaurant evening meal and breakfast. Only negative is that the mattress was a little firm for me and a summer tog duvet would be better as no air con.
Stayed 1 night in Jul 2023
Response from Reception Team on Jul 14, 2023
Good afternoon Claire, thank you for your feedback. We are glad you enjoyed your stay with us. We will pass on your feedback regarding the bedding.We hope to see you again at the Bear of Rodborough.Kind regards,Reception Team

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Reception Team on Jul 1, 2023
Thank you for your positive review! We look forward to welcoming you again at the Bear of Rodborough in the future.Kind regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Reception Team on Jul 1, 2023
Thank you for your positive review! We look forward to welcoming you again in the future here at the Bear of Rodborough.Kind regards,

10/10 Excellent

Joyce

Stayed 1 night in Jun 2023
Response from Bear Reception on Jun 13, 2023
Thank you for your review.We are really pleased to see you had a good stay!Please get in touch if you would like to stay with us again.

8/10 Good

Harpinder

Stayed 1 night in Jun 2023
Response from Reception Team on Jul 1, 2023
Thank you for your feedback regarding your stay at the Bear of Rodborough. We hope to see you again in the future.Kind regards,

6/10 Okay

Elaine

Liked: Cleanliness
Stayed 1 night in May 2023
Response from Team Bear on Jun 17, 2023
Thank you for staying with us and for leaving a review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Team Bear on May 25, 2023
Thank you for your review and we are really pleased that you seem to have enjoyed your stay! Best wishes,Team Bear

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and went out of their way to make my stay as comfortable as they could.
Stayed 1 night in Apr 2023
Response from Reception Team on May 13, 2023
Thank you for staying with us. It was a pleasure welcoming you to our Bear family

10/10 Excellent

Simon

Stayed 1 night in Apr 2023
Response from Reception Team on May 13, 2023
Thank you for staying with us and for leaving a review.I am glad that you had a nice stay with us and look forward to seeing you again in the future

10/10 Excellent

Stella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night at the Bear
We had an overnight stay with our boys and a dog. Without asking, we were given adjoining rooms. Comfortable, clean. With a dog bed and bowls provided. Lovely smellies in the bathroom! Food was great and staff friendly.
Stayed 1 night in Apr 2023
Response from Reception Team on May 13, 2023
Thank you for staying with us, we love it when dogs join us. We have so many lovely dog walks on our doorstep.We look forward to seeing you all again

10/10 Excellent

Belinda

Stayed 1 night in Apr 2023
Response from Reception Team on May 13, 2023
Thank you for staying with us and for leaving a review.I am glad that you had a nice stay with us and look forward to seeing you again in the future

6/10 Okay

Christine

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was on the small side and tired. The room got rather hot when radiator came on in the night. Noise woke me up at 5am from corridor. They were packing up breakfast before end of session and people were still coming in for breakfast, not good when you pay £162 per night!! No pain au chocolate left at 9am.
Stayed 1 night in Apr 2023
Response from Reception team on May 13, 2023
I am sorry that your stay with us did not meet your expectations. I have passed on your feedback to our restaurant manager

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Had a fantastic stay. Staff were a delight and breakfast was very tasty. Location is amazing with beautiful surroundings.
Stayed 1 night in Apr 2023
Response from Reception Team on May 13, 2023
Thank you for staying with us and for leaving a review.The picture you have taken is amazing, we are blessed with a lovely view. I will pass on your compliments to our breakfast team.We look forward to seeing you again in the future.

10/10 Excellent

Chris

Stayed 2 nights in Mar 2023
Response from Reception Team on May 13, 2023
Thank you for staying with us and for leaving a review.I am glad that you had a nice stay with us and look forward to seeing you again in the future

6/10 Okay

Justin

Stayed 1 night in Mar 2023
Response from Reception Team on May 13, 2023
Thank you for staying with us and for leaving a review.

10/10 Excellent

rebecca

Stayed 2 nights in Mar 2023
Response from Reception Team on May 13, 2023
Thank you for staying with us and for leaving a review.I am glad that you had a nice stay with us and look forward to seeing you again in the future

8/10 Good

stephen, Egham

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Amazing this is a 3-star, feels like it should be higher. I expect it’s the weird way hotels are rated. Asked for a room with a bath and after getting one with a shower, was given a different room. The room was amazing, well decorated, great bed, beautiful view. Whilst the receptionist staff were good, the rest of the staff looked pretty miserable and were not chatty at all. I hear they hire teens and work them long hours, so no surprise. Also, the surfaces were sticky but I know this is because of the way there are cleaned, not the lack of cleanliness. Overall, stay here - the food is amazing, the location and value is amazing, highly recommended.
Stayed 1 night in Mar 2023
Response from Team Bear on Mar 20, 2023
Thank you for staying with us and for leaving us feedback.We do try and accommodate all our guests needs so thank you for your patience while we relocated you.Our staff are usually a cheerful bunch, so I will pass on your thoughts to our Restaurant and Bar Manager.We look forward to seeing you in the future.

8/10 Good

Teresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheltenham Visit
Lovely comfortable very clean hotel. Nice and warm and everything you could want in a hotel room. It is away from main town but based in a nice area
Stayed 3 nights in Mar 2023
Response from Team Bear on Mar 20, 2023
Thank you for staying with us and for leaving us feedback.I am pleased that you enjoyed your stay with us. We look forward to seeing you again in the future.