Ratings based on 55 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Couplesby Elizabeth from Toronto, Ontario
Handy to both the racecourse and centre of townPosted Aug 28, 2013
Pros: My room was a good size, quiet, and comfortable. I appreciated the attentive staff and the feeling of welcome at all times.
Cons: The bed was not as comfortable as I would have liked.
Location: Cheltenham is close to the Cotswolds and Oxford, and there is excellent bus service to nearby villages. The town itself is beautiful and interesting.
I was in Cheltenham to attend the Greenbelt festival at the Cheltenham racecourse which is about a 15 minute walk from the hotel. The hotel is in a very attractive area and easily accessible to the centre of town with the historic promenade and shops. It is a lovely building with large rooms and fine looking furniture - rather like a small country manor house. I found the staff warm and welcoming and eager to make my stay comfortable. That sense of hospitality extended to the excellent soup and wine I had on my evening arrival. The hotel has a restaurant and a bar which made it an inviting place for a glass of wine after a long day at the festival. It was also quiet and relaxing, conducive to a good night's sleep.
for Everyoneby Jane from Sheffield
Good hotel close to the racecoursePosted Aug 27, 2013
Pros: Quality of furnishings and the bed
Location: Great location for Greenbelt
Very relaxed and comfortable. I am not sure what else to say as I was only there for 2 nights
for Otherby Chris from Surrey, UK
Good value, family and pet friendly.Posted Jun 30, 2013
Pros: Friendly and conenient
Location: Pitville - just by Central Cheltenham
Had a really nice stay on a Friday night and staff were welcoming, helpful and friendly. The restaurant was good and we were well looked after. The room was large and spacious and also had a large ensuite bathroom. Breakfast was good and staff helpful. A guest had her dog with her and the hotel was very accommodating. Parking was easy and access to the centre is only a short walk away. A few things in the hotel are a little tired but all in all an excellent stay and will return soon. Good value for money.
Recommendedby Pat from Wirral
Great locationPosted May 24, 2013 on Hotels.com
The hotel is in a great location. The staff are very pleasant. Our room was on the ground floor just above the bar so we got some noise late on, especially when taxis tooted, but it wasn't too bad. The room was very hot and made uncomfortable sleeping with duvet, so asked for sheet on the second night & that was better. Enjoyed the hotel & would go back, just request quieter room.
for Overnight Stay Before Destinationby Mica from Australia
Very comfy room and great bathroomPosted May 22, 2013 on Hotels.com
Our stay was very nice with great bed, room and bathroom. We ate in the restaurant and the pizza was excellent.
for Everyoneby Carole from Almería, Spain
Somewhere to stay with confidence in CheltenhamPosted Apr 29, 2013
Pros: Nearness to centre & Pitville Park to walk our dog
Cons: Heating full on
Location: Great for Town
FAB- great for us and the dog. Bit 'lax' over breakfast- slow- but pleasant when serving. Black puding dry and tomatoes raw but eggs fAB!
for Couplesby Michael from London
Great room, big featuresPosted Apr 24, 2013 on Hotels.com
Lovely bed, great sleep, enormously high ceilings, well worth a stay ...
for Everyoneby A verified traveler
Good value and great location.Posted Apr 23, 2013
Pros: Great location and good value
Cons: Poor quality of the execution of the decoration.
Location: Quiet square near a park but also within walking distance of Cheltenham town centre.
Great location within walking distance of the centre and near Pittville Park and on a quiet square. Good to be able to park there for my entire stay for free. Superb breakfasts. Design of the room was good and furniture was of good quality but the execution of the decorating etc let it down. (E.g socket fittings that moved when you plugged something in, e.g grouting of the bathroom was very DIY looking and the towel rail power wasn't connected.) Flannel not supplied but otherwise linen and toiletries good. Good value.
for Business Travelersby idefourny from Belgium
Exactly what I was looking forPosted Apr 20, 2013 on Hotels.com
Flawless stay, which is what one is looking for on a business trip. The welcome was sweet, loved the little teddy bear in the room. The food in the restaurant was good (dinner and breakfast), location ideal for a stroll downtown. Very quiet, parking, attentive staff. Thank you.
for Everyoneby A verified traveler
Great For BusinessPosted Mar 30, 2013
Can highly recommend for business. Food also great.