“quiet and comfortable hotel”

very good reception staff. Very good and well furnished room. very clean and comfortable. Our stay was was quiet and very enjoyable. This hotel is some distance from the city centre and has no shops ect in the neighbourhood. Excellent sports club / leisure club attached and dry ski slope opposite.

“Really enjoyable Stay”

Visited the Hotel 2/3 years ago when it was a Ramada Hotel and it was a bit tatty - now taken over by Hallmark Hotels and they are currently refurbishing it - stayed in one of the new refurbished bedrooms and it was a fantastic 4* standard, comphy bed, flatscreen tv, great shower - everything you need for a good nights stay, nice relaxed bar/food area (although a little dark with only the candles!) staff all very friendly and hotel very easy to find, really peaceful location, free parking - great, would recommend.

“Short but fairly sweet”

It looked like a good hotel, bed was cumfy to sit on, but I only spent 10 minutes actually in my room - came to Gloucester to go to Fairford, cahecked in, went for some dinner, Fairford was cancelled, checked out and went home! The 2 female staff on duty were very helpful for local restaurants and for directions to a cinema. Will probably try there again next year.

“Better than I expected”

I was a bit worried about the hotel, but it was better than I expected. The staff in the resturant were very friendly and helpful, especially with a 3 yr old. The food was very good. The staff on desk were agsain very helpful given the number of times our key card wouldn't work on the first day and as we left our swimming costumes behind and had to go back for them. We were intrigued by the dry ski slope opposite which has somehting to do with "tubing".....

“nice”

overall very comfortable and relaxed,shame about the scaffolding!!

“English imitation of an American imitation of an English hotel”

The hotel has large, clean rooms, big tv, good bathrooms - typical of an American hotel chain. It is set among a large number of sports facilities (golf, archery, dry slope skiing, table tennis, squash, billiards, large pool with sauna, spa etc...) open to guests, some free, some charged. It sprawls down a hillside and there are steps everywhere in twos and threes as well as flights from one floor to another - ramps are fitted to the most important but it would be a logistical nightmare for wheelchair users and a difficulty for people with even modestly restricted mobility. The bar is comfortable and warm with imitation mill-stone fireplace. The restaurant, in a tastelessly reconstructed barn-style room, is buffet-style with good food (cold starters - I pigged on the New Zealand green mussels, a favourite of mine - roast meat dishes, puddings served individually to the table - the fixed price menu is for either two or three courses). Service there and in the hotel itself was mostly by rather young people and generally good natured but fumbling. Clientele when we were there on a Friday night included several parties of loudly cheerful and comradely golfers, getting in serious drinking and bonding. Not cheap altogether but the room was good value for money at the Expedia rate, especially if you stay for a full day and use the sports things.

“a week in Hallmark Gloucester”

I have 3 criteria for a good hotel 1. good gym 2. good food. 3 good shower The Gym was poorly maintained. The staff were very helpful. The equipment looked a bit battered and bruised. The food ordered to my room did not match the description on the menu accurately, and they had run out of some very basic condiments, ham and mustard sandwhich requested, phone call a few minutes later saying they had no mustard... in contrast the evening I ate at the hotel restaurant the food was fantastic! Furthermore the shower was poor in the bedroom. No power at all. There was uneccessary confusion when checking out of the hotel. Room was well maintained, staff generally very friendly, just fell short on a few of the details that can make a average stay a good stay, one which you would recommend to your friends.

“Only One Night Thank God”

Old, Tired, Smelly sums up this hotel. All covered walkways smelt of old damp carpet. Bathrooms need refurbing. Bar has limited stock and range, but a comfortable area to sit. Food was surprisingly good. Overall not too bad for the money, but for me cheap means lack of faclilities not worn out and smelly.

“Never again”

The hotel is a sprawling unattractive building, tired would be an apt description. Some rooms are a long walk away from the bar area up a dank smelling corridor that has obviously been letting in water for some time. When we got there we wished we hadn't bothered.

“Not worth 3 Stars”

A very poor experience. I asked for a double bed. I got one with two singles. There was chewing gum stuck to the carpet and white dust round all edges where it was obviously never cleaned properly. The room was like a chalet at a holiday camp.