Garden

Reviews of Hatton Court

4 out of 5
Hatton Court
Upton Hill, Gloucester, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 182 out of 376 reviews" "
Rating 8 - Good. 116 out of 376 reviews" "
Rating 6 - Okay. 56 out of 376 reviews" "
Rating 4 - Poor. 12 out of 376 reviews" "
Rating 2 - Terrible. 10 out of 376 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jonathan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Gavin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in lovely surroundings Friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Piers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Shaine

Disliked: Property conditions & facilities
Was okay, but the bath advertised in the pictures for the superior room wasn’t the one we got, also cigarette smoke kept coming down the hallway into our room from the main door
Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with real wood fires
Stayed 2 nights in Dec 2023

8/10 Good

Naomi

Overall this is a lovely place to stay, staff very friendly, could do with facilities updating and
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A proper country house hotel
Lovely stay - very comfortable, great food, great staff
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Traveled with group
Liked: Amenities
The only thing I missed was not having tea/ coffee making facilities in the room.
Stayed 1 night in Dec 2023

10/10 Excellent

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it all, going back fir new years eve
Stayed 2 nights in Nov 2023

8/10 Good

Mark

Stayed 1 night in Oct 2023

10/10 Excellent

Noel

Stayed 1 night in Aug 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Rabih

Liked: Cleanliness
Stayed 3 nights in Jul 2023

8/10 Good

Jo

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked an Executive Room, very disappointed, had to carry luggage up 3 flights of stairs, room 39 clean but dated, bathroom desperately needs attention / refit. Hot water tap didn't work, the Loo flushing was 'unique'and the Shower was great if you are under 4ft tall! But Dinner was good, view amazing and the few staff I spoke with very pleasant. No one on Reception when I left to discuss this with as not manned till 8am
Stayed 1 night in Jul 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Julie

Stayed 1 night in May 2023

10/10 Excellent

Tim

Stayed 1 night in May 2023

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, staff & service, amenities
Very nice hotel, a little tired in places, nice early morning wake up by cleaners getting into the cleaning cupboard and getting ready. Comfy bed and pillows.
Stayed 1 night in Mar 2023

10/10 Excellent

Julie

Stayed 1 night in Mar 2023

4/10 Poor

Ryan

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Extremely tired property. Terrible breakfast for £15. No staff at reception when checking out.
Stayed 1 night in Mar 2023

10/10 Excellent

Kelly

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all rounder
Very good overall. Just a few small gripes that would make it perfect - plug sockets by the bed in annexe were odd, fitted the lamps which had round pins on the plugs but not a normal UK phone charger. Water too hot in sink tap and not a mixer, so either washed hands in cold water or burnt them. One tap moving around a lot and needs tightening up. Evening meal a little expensive, but excellent service and good choice. Plentiful breakfast. Much better than another similar hotel in the area. Comfortable room and clean bathroom. Will definitely stay again.
Stayed 1 night in Feb 2023

8/10 Good

Gina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Gina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Julie
A lovely stay and great food
Stayed 1 night in Jan 2023

8/10 Good

Carolyn

Stayed 1 night in Dec 2022

8/10 Good

J

Stayed 1 night in Dec 2022

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, very cold rooms
Hotel very nice bery friendly staff, food was lovely only issue was the rooms were freezing on a different level of coldness
Stayed 1 night in Dec 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hatton court
We stayed overnight at this hotel cannot fault it . Lovely venue
Stayed 1 night in Nov 2022

8/10 Good

Gina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were really pleasant and very helpful , I could not fault them in anyway. The bar area was cosy with a log fire, very nice to see at the end of a long journey. Restaurant food was fine but I felt the portion size was a little on the small size and I am not an overeater.
Stayed 1 night in Nov 2022

10/10 Excellent

Roseanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Tim

Stayed 1 night in Oct 2022

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet spot in a nice part of Gloucestershire. Old building but well maintained.
Stayed 1 night in Sep 2022

8/10 Good

PAUL

Stayed 1 night in Sep 2022

6/10 Okay

Ken

Liked: Cleanliness
Bed not very comfortable. Water pressure in bathroom was not consistent sometimes the water took 30 seconds to come through after the tap was turned on. No lift in a 3 story building, staff didn’t offer to help with bags
Stayed 1 night in Sep 2022

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night Stay
Lovely place, quiet area, lovely widespread views and friendly staff with comfortable surroundings. A little dated in places but within keeping of the buildings. Overall a great experience.
Stayed 1 night in Sep 2022

10/10 Excellent

Gemma

Stayed 1 night in Sep 2022

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Diana

Liked: Cleanliness, staff & service
Excellent food, beautifully presented and not overly expensive for the quality. A happy chat with your gardener doing a good job considering no rain!
Stayed 1 night in Aug 2022

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stop
Very happy with the experience thank you
Stayed 1 night in Aug 2022

8/10 Good

Nigel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Amy

Stayed 1 night in Jul 2022

10/10 Excellent

jan, Liverpool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Kim

Stayed 1 night in Jun 2022

6/10 Okay

Erik

Disliked: Property conditions & facilities, room comfort
Not a 4 Star hotel
Nice location with a decent view. Some of the rooms are outdated and could use a lift up. Apparently "because of covid"rooms are only cleaned upon request which we weren't told when checking in, so when asked on the second day we were told is a policy and is just the way it is. It is interesting to see business taking advantage of rules that were in place due to a an exceptional situation and not reverting back to the way things work better for customers
Stayed 2 nights in Jun 2022

6/10 Okay

Andrew

Business traveler
Disliked: Property conditions & facilities, room comfort
Nice food lousy headroom
The hotel is OK. It is dated but clean. Food was good, waiting times were a little long but nothing too bad. My issue was with the room (47), headroom was very limited as beams were low in the room. The shower was awful, it is too low and I kept banging my head on it during showering. It was central to the bath and at a fixed height. When i made a comment to the receptionist she simply said you should have considered an executive suite at £20 per night extra. ! So if you want to be able to stand up straight in your room and shower, you have to pay an extra £20 per night. Needless to say I won't be staying again.
Stayed 2 nights in Apr 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Edwardian conference Hotel
We had a comfortable room (although there were no mixer taps & the rim of the bath was too narrow to grip). The restaurant was over priced, the food dull and the service only mediocre from a staff who seemed to be bored.
Stayed 1 night in Apr 2022