Lounge

Reviews of No 38 The Park

4 out of 5
No 38 The Park
38 Evesham Road, Cheltenham, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 289 out of 369 reviews" "
Rating 8 - Good. 53 out of 369 reviews" "
Rating 6 - Okay. 24 out of 369 reviews" "
Rating 4 - Poor. 1 out of 369 reviews" "
Rating 2 - Terrible. 2 out of 369 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovel small hotel. Friendly staff. Gorgeous room for a reasonable price. Small car park but you can park in any of the nearby streets and then for £6 they issue you a virtual permit. Recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very plush and well decorated to the highest standard! It’s exactly what they say, a home from a home. We came for our anniversary and booked the premium double room with the freestanding bath being in the bedroom, they decorated it with balloons and a card to congratulate us which made it extra special. The toiletries smell amazing and comes with all sorts - bath salts, shampoo, conditioner, lotion, body wash, vanity kit, flannels, shower cap, as well as very comfy bathrobes; not the itchy kind you get at other hotels. The bed was a super king with amazing and comfy pillows and bedding. The smart TV in the room topped it off too! The hotel itself is in a very convenient location with the centre being only a 10 minute walk away straight down the main road. We’re thoroughly looking forward to visiting again in April for my Birthday!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Coversure

Stayed 1 night in Dec 2023

10/10 Excellent

Graeme

Traveled with partner
Liked: Amenities
Thank you for a lovely visit to Cheltenham!
Stayed 2 nights in Nov 2023
Response from Ben Foster-Smith on Dec 20, 2023
Dear Graeme,Thank you for choosing our hotel during your visit to Cheltenham! I am delighted to hear that you had a lovely time.Safe travels, and we hope to see you again soon!Kind regards,Remigiusz WintoniakDeputy General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ben Foster-Smith on Dec 18, 2023
Dear James,Thank you so much for a perfect score!I hope your future stay with us is just around the corner. Kind regards,Remigiusz WintoniakDeputy General Manager

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Nov 2023
Response from Ben Foster-Smith on Dec 18, 2023
Dear Nick,Thank you so much for a 5-star review!I hope we will have an opportunity to welcome you back for another great stay in No.38 The Park. Kind regards,Remigiusz WintoniakDeputy General Manager

10/10 Excellent

William

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and lovely boutique hotel for a weekend stay
Response from Ben Foster-Smith on Nov 24, 2023
Dear William,Thank you for your positive review! We're delighted to hear that you found our boutique hotel to be excellent for a weekend stay and that you appreciated the location. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more. We hope to welcome you back for another great experience in the future!Kind regards,Remigiusz WintoniakDeputy General Manager

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful from start to finish. Excellent staff, great food. Rooms are cosy and comfortable.
Stayed 1 night in Oct 2023
Response from Ben Foster-Smith on Nov 24, 2023
Dear Lauren,Thank you for your kind words! I am delighted to hear that your experience with us was wonderful from start to finish. It's great to know that our staff, food, and rooms all contributed to your positive stay. I appreciate your feedback and hope to welcome you back in the future!Kind regards,Remigiusz WintoniakDeputy General Manager

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Lovely dog friendly hotel. Would 100% stay again.
Stayed 1 night in Nov 2023

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a lovely boutique style hotel with the most amazing staff ready to cater to all your needs. We had breakfast and evening meal which were both great quality. The room was comfortable and had everything we needed. Parking on the road for payment to hotel. Overall great hotel with easy access to Cheltenham.
Response from Ben Foster-Smith on Nov 24, 2023
Dear Alison,Thank you for your delightful review! We're thrilled you enjoyed our boutique hotel, friendly staff, and quality meals. It's fantastic to hear your room met your needs and the location was convenient for exploring Cheltenham. We appreciate your feedback and hope to welcome you back soon! Safe travels!Kind regards,Remigiusz WintoniakDeputy General Manager

10/10 Excellent

alana

Stayed 3 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Absolutely fantastic. Lovely property, fabulous room, great overall experience
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Really great location close to central Cheltenham, lovely building, Spacious double shower and lovely room however the heat was unbearable and the radiators weren’t on. It was room 4, there was a fan in the room so we assumed heat must be an issue, so made it a bit uncomfortable. Otherwise lovely stay and hotel
Stayed 1 night in Oct 2023

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Incredible hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Tracy

Liked: Staff & service, property conditions & facilities, room comfort
Worth a stay
Beautiful hotel great experience, just one small observation there is no food available on Sunday evenings only crisps nuts no sandwiches other than that it’s a very lovely hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and great service. Made our stay very special.
Stayed 1 night in Sep 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel.
This was a great hotel. From the friendly greeting to the massive comfortable bed. Well stocked mini bar was available for those who use that sprt of thing.
Stayed 1 night in Sep 2023

10/10 Excellent

J

Stayed 1 night in Sep 2023

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, staff & service
the hotel is located in a convenient location to explore the villages around. it is also located in a nice neighborhood close to restaurants. The staff at the hotel is very friendly, they changed my room when the window in my room wouldn't open.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel
Great staff that are at hand to help with anything you need. The rooms are comfortable and the public areas are nicely decorated.
Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Stayed 1 night in Sep 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing comfort
We stayed for a couple nights to celebrate our wedding and the “Outstanding” room was just that! We loved the huge bath, comfy bed with tv at the end and the space in this suite. The service on arrival and at breakfast was excellent, thank you Megan :-) Finally, not only would I give the stay as a whole 10/10, the value for money was also exceptional. We look forward to visiting again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Aimee

Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but excellent
Great hotel, quirky and tasteful, staff friendly and helpful, cannot be faulted!
Stayed 1 night in Aug 2023

10/10 Excellent

Steve

Stayed 1 night in Aug 2023

10/10 Excellent

Anthony, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor of the hotel , and the staff that I came into contact with were excellent and a credit to the hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel!
Beautiful, big rooms! Absolutely love this place! The staff was wonderful!
Stayed 2 nights in Aug 2023

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Stayed 2 nights in Jul 2023

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a propu
Very friendly and helpful staff. Lovely large bedroom with quality fittings. Well stocked mini bar with complimentary tea and coffee. Small courtyard leading off from the dining room provides a perfect spot for a cup of coffee or glass of wine. Brilliant cooked breakfast, one of the best I’ve ever eaten.
Stayed 1 night in Jul 2023

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is okay but only okay in my opinion. Our room wasn't ready for nearly an hour past the check in time and there were another couple also waiting. The staff were friendly and helpful but clearly just not enough of them. They offered us a drink while we waited which I assumed was complimentary but was then on our bill. The very nice lady on reception removed this when I queried it. The hotel also said we had to pay for parking but again this was removed when I queried it. The room was pleasant but there is no air conditioning which would be uncomfortable if it was a hot day. You hear everything inside and outside so not great if you are looking for a good nights sleep. The communial areas are really nicely decorated and furnished.
Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic!
One night in room 1. Perfect! Lovely hotel in a great location, cant wait to return.
Stayed 1 night in Jul 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheltenham Gem
Lovely breakfast, we had it included so lots of choice but can just buy individual items if you prefer. Fantastic meals in the evening really spoilt us. Great dining room where you can see the chef at work and big lounge areas. Free parking and short walk to the shops. Massive bed with separate large old style bath but also walk in shower room.
Stayed 3 nights in Jul 2023

10/10 Excellent

James, Droylsden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful and pleasant. Room was lovely, breakfast was excellent quick mention that the night staff were greatand happy yo serve us a nightcap.
Stayed 1 night in Jul 2023

10/10 Excellent

Louise

Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
Fantastic hotel, staff couldnt be any better, food fantatstic, just an absolute delight to spend a couple of nights here. Room 1 is incredible, the best room I've ever stayed in. Stunning !!!
Stayed 2 nights in Jul 2023

6/10 Okay

paul

Stayed 3 nights in Jul 2023

6/10 Okay

Jacqueline

Stayed 2 nights in Jun 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Maria Manuela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully appointed hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
We have stayed here a few times now and it really lovely. Can’t fault a single thing for the money bits great service and value.
Stayed 1 night in May 2023

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quality hotel. Attention to details.
Stayed 3 nights in May 2023

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious
This is a clean luxurious hotel with parking and a very relaxing lounge area downstairs beside the bar. Our ‘Excellent’ room was truly luxurious. It had a very comfortable bed, lots of pillows, a roll-top bath, twin showers, twin washbasins, and a Nespresso coffee machine. The only complaint we had was a lack of a shelf in the bathroom (we had to put our wash bags on the floor), and the breakfast was only average. However there were some good restaurants in town which was only about 10 minutes walk away.
Stayed 3 nights in May 2023