Ratings based on 196 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom South Yorkshire
Excellent Positioned HotelPosted Apr 7, 2015
Pros: The facilities and the whole hotel
Cons: Improve the amount of food on the plates at the evening meal.
Location: The location was perfect to see the sights of Gloucestershire & Bristol
We stayed at the hotel for 3 nights, which we had a wonderful time. The facilities were excellent as expected from the "Q" hotel chain and also the location to Cheltenham & Gloucester plus getting to the M5. we only ate in the hotel once, but was a little disappointed in the amount of food on the plate, but food was very well cooked. We would definitely stop at the Cheltenham Chase Hotel again
for Everyoneby A verified travelerfrom Bracknell
Nice hotel in an area with very little to doPosted Apr 6, 2015
Pros: The Staff were its main asset they were extremely helpful at all times. I wish all hotels had staff like this.
Cons: The restaurant menu was a bit basic. Quality was good, but like a pub menu.
Location: The location was excellent for visiting Chelteham, and Gloucester but there was nothing to do in the local area
This hotel was very nice, with comfortable rooms. There was excellent parking and Reception staff were very helpful
for Everyoneby A verified travelerfrom Carmarthenshire
One of the best hotels I like to stay in.Posted Mar 30, 2015
A comfortalble and friendly hotel that prides itself on good service. This was the second time I have stayed there and will be visiting again.
for Everyoneby A verified travelerfrom Surrey
Pleasant, quiet hotel. Good staff, and food fine.Posted Feb 26, 2015
Location: Not far from main roads.
Hotel is clean and in good condition. Food is good, albeit expensive, and staff are polite and efficient.
for Everyoneby A verified travelerfrom wirral
Excellent hotel, friendly helpful staffPosted Feb 23, 2015
Would definitely recommend this hotel to others looking for a relaxing break, with excellent food.
for Business Travelersby A verified traveler
Great hotel for business or leisurePosted Jan 19, 2015 on Hotels.com
An excellent hotel for business or leisure. Rooms are modern, soundproofed and very clean. The free wifi throughout the hotel is fast and doesn't require lengthy registration. Bar food & restaurant food very good. Particularly club sandwich and belly of pork!! Good selection of cask & local bottled beers too. Breakfast was very comprehensive, particularly liked the selection of fruit & cereals. Easy to find the hotel, ideal for working in Glos/Cheltenham/ north Swindon area. Good selection of alternative eating venues within walking distant if required. Good that the leisure facilities (very clean throughout) open at 6.30am on weekdays for the business traveller.
for Couplesby Raymondfrom Bristol
comfortPosted Jan 12, 2015 on Hotels.com
Very nice well organized and comfortable hotel
for Couplesby Sarahfrom Clevedon
Fab room, fab breakfast, fab spa, fab staff!!!Posted Dec 30, 2014 on Hotels.com
We had a lovely 2 night pre-Christmas/1st wedding anniversary break at the Cheltenham Chase Hotel. Our welcome was warm and friendly and our room was large and very tastefully decorated and everything was beautifully clean. The bathroom was sparkling and we had everything we needed. Breakfast was particularly good, a bit too good! My husband and myself like to go to Cheltenham races at this time of year and this hotel is a just a short drive away. We really loved the spa too. We had a very relaxing stay. I would highly recommend staying here :)
for Everyoneby A verified travelerfrom Southampton
Birthday treat together with Christmas shoppingPosted Nov 30, 2014
Location: See above
This is the second time we have been to this hotel. We had a really good time. We ate in the hotel both nights and found the food excellent. We got the bus into Cheltenham which was very easy as the bus stops are just outside the hotel
for Couplesby A verified traveler
PristinePosted Nov 27, 2014 on Hotels.com
Bathroom and room spotless Room Service top quality Easy access from M5