Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Yorkshire

Excellent Positioned Hotel

Posted Apr 7, 2015
Pros: The facilities and the whole hotel
Cons: Improve the amount of food on the plates at the evening meal.
Location: The location was perfect to see the sights of Gloucestershire & Bristol
We stayed at the hotel for 3 nights, which we had a wonderful time. The facilities were excellent as expected from the "Q" hotel chain and also the location to Cheltenham & Gloucester plus getting to the M5. we only ate in the hotel once, but was a little disappointed in the amount of food on the plate, but food was very well cooked. We would definitely stop at the Cheltenham Chase Hotel again
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bracknell

Nice hotel in an area with very little to do

Posted Apr 6, 2015
Pros: The Staff were its main asset they were extremely helpful at all times. I wish all hotels had staff like this.
Cons: The restaurant menu was a bit basic. Quality was good, but like a pub menu.
Location: The location was excellent for visiting Chelteham, and Gloucester but there was nothing to do in the local area
This hotel was very nice, with comfortable rooms. There was excellent parking and Reception staff were very helpful
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Carmarthenshire

One of the best hotels I like to stay in.

Posted Mar 30, 2015
A comfortalble and friendly hotel that prides itself on good service. This was the second time I have stayed there and will be visiting again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Surrey

Pleasant, quiet hotel. Good staff, and food fine.

Posted Feb 26, 2015
Pros: Staff.
Location: Not far from main roads.
Hotel is clean and in good condition. Food is good, albeit expensive, and staff are polite and efficient.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wirral

Excellent hotel, friendly helpful staff

Posted Feb 23, 2015
Would definitely recommend this hotel to others looking for a relaxing break, with excellent food.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great hotel for business or leisure

Posted Jan 19, 2015 on Hotels.com
An excellent hotel for business or leisure. Rooms are modern, soundproofed and very clean. The free wifi throughout the hotel is fast and doesn't require lengthy registration. Bar food & restaurant food very good. Particularly club sandwich and belly of pork!! Good selection of cask & local bottled beers too. Breakfast was very comprehensive, particularly liked the selection of fruit & cereals. Easy to find the hotel, ideal for working in Glos/Cheltenham/ north Swindon area. Good selection of alternative eating venues within walking distant if required. Good that the leisure facilities (very clean throughout) open at 6.30am on weekdays for the business traveller.
5 out of 5
Recommended
for Couples
by Raymondfrom Bristol

comfort

Posted Jan 12, 2015 on Hotels.com
Very nice well organized and comfortable hotel
5 out of 5
Recommended
for Couples
by Sarahfrom Clevedon

Fab room, fab breakfast, fab spa, fab staff!!!

Posted Dec 30, 2014 on Hotels.com
We had a lovely 2 night pre-Christmas/1st wedding anniversary break at the Cheltenham Chase Hotel. Our welcome was warm and friendly and our room was large and very tastefully decorated and everything was beautifully clean. The bathroom was sparkling and we had everything we needed. Breakfast was particularly good, a bit too good! My husband and myself like to go to Cheltenham races at this time of year and this hotel is a just a short drive away. We really loved the spa too. We had a very relaxing stay. I would highly recommend staying here :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southampton

Birthday treat together with Christmas shopping

Posted Nov 30, 2014
Pros: Everything
Location: See above
This is the second time we have been to this hotel. We had a really good time. We ate in the hotel both nights and found the food excellent. We got the bus into Cheltenham which was very easy as the bus stops are just outside the hotel
4 out of 5
Recommended
for Couples
by A verified traveler

Pristine

Posted Nov 27, 2014 on Hotels.com
Bathroom and room spotless Room Service top quality Easy access from M5