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Reviews of The Fleece at Cirencester

5 out of 5
The Fleece at Cirencester
Market Place, Cirencester, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 354 reviews" "
Rating 8 - Good. 121 out of 354 reviews" "
Rating 6 - Okay. 37 out of 354 reviews" "
Rating 4 - Poor. 16 out of 354 reviews" "
Rating 2 - Terrible. 2 out of 354 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Derek

Liked: Cleanliness, staff & service
The hotel was under exterior reinnervation so parking was not available, Parking in long stay carpark which had to be paid for, in room 2 radiator would not work
Stayed 3 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location just wanted to get away for a long weekend. I can only say the staff make this hotel. They have gone above and beyond for us. So friendly especially the lovely waitress who bought us some honey and lemon drink as we were suffering with bad coughs. We would definitely come back and a quick mention to the manager who gave us directions to some beautiful villages and a great pub the Wheatsheaf. Food is outstanding and the atmosphere warm and friendly. We had a very comfortable stay thank you so much
Stayed 3 nights in Jan 2024

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fleece was an excellent small Pub hotel option. The room was good and the breakfast and food excellent. The perfect place to explore the Cotswolds from.
Stayed 1 night in Jan 2024

10/10 Excellent

fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCEPTIONAL STAFF
From the moment we arrived nothing was too much trouble for the staff - that includes all departments, always pleasant, friendly and professional - all done with a smile. We were lucky with the parking and arrived early so there wasn't a problem to find a spot although there is limited area at the back of the hotel. Warm welcome ,our room was on the first floor - room 2 - it was ok, good size, well decorated with small bathroom -the only real negative was that it was a bit dark and even though there were 2 chairs to sit ,they weren't really that comfy to relax and watch the tv - we were staying for 2 days over xmas. Great dining area's and bar area all really nicely decorated. Food was excellent - we had 2 breakfasts and Christmas Day lunch which were all really good - very tasty and good quality.Thanks for a lovely stay. We wouldn't hesitate to stay again but maybe upgrade our room next time
Stayed 2 nights in Dec 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work xmas party, overnight stop
Nice vibe, staff friendly and helpful
Stayed 1 night in Dec 2023

8/10 Good

Jo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location, fantastic staff friendly and literally couldn’t do any more for you. Room was so hot but managed to turn off radiator.
Stayed 2 nights in Dec 2023

10/10 Excellent

elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to stay again!
Our time at The Fleece was so wonderful!! So great, in fact, that all other vacation stays will be up against the standards set by The Fleece from now. Room was amazing, food was delicious, and the staff was friendly and kind. The breakfast was the BEST we've had through our travels. Even the surrounding city is packed with beauty, history, and culture! Can't recommend this place enough - nor can we wait to go back!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was excellent, food very good, would stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with lovely friendly staff, who looked after us during our stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Adam

Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Heating broken and an apology was not forthcoming until I raised the issue. A discount was then given. Bedroom not vacuumed properly. Cold! Comfortable bed and good breakfast though. Shower head needs descaling. Disappointing.
Stayed 1 night in Oct 2023

10/10 Excellent

Sallie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable moments
Greatly enjoyed visit to celebrate our 60th wedding anniversary - caring and considerate staff; excellent meals for breakfast, lunch and dinner!
Stayed 3 nights in Oct 2023

8/10 Good

Chas

Stayed 1 night in Oct 2023

8/10 Good

Rod

Stayed 2 nights in Sep 2023

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about The Fleece: Staff, Service, cleanliness, food, location and would definitely return😊
Stayed 3 nights in Sep 2023

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend
We could not fault the room we stayed in, 23, a signature room. We would definitely book again. We had a drink in the bar the first night and the staff were attentive and it was a great cosy atmosphere. Breakfast the next morning was just what the doctored ordered. The yoghurt and granola was delicious. The second evening we had the sharing ploughmans with some chunky chips, just enough to keep us going. The only issued we could say is the service for breakfast on the Sunday was extremely slow with people being served first who came in later and the muffin for the eggs benedict was tough, as though it has been frozen and defrosted in a microwave. But this did not detract from a great hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

R

Stayed 2 nights in Sep 2023

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Kristian

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Hillary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay - hot weather was great but room was very hot
Stayed 3 nights in Aug 2023

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness
Good food, large room, v comfortable bed, nice staff. In. our room ('deluxe') the bathroom was a bit disappointing. the floor needed refreshing, but most seriously the shower was a hazard. The floor when wet and soapy was v slippery, and the bath mat only covered about a third of it. That needs attention before someone is hurt.
Stayed 6 nights in Jul 2023

10/10 Excellent

Paul, Limassol

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel in a perfect location in the centre of Cirencester. Excellent staff. They have a very popular restaurant & bar which is very good for lunch and dinner. On warm dry summer evenings, in the hotel rooms overlooking the courtyard, the noise from bar patrons talking in the courtyard can make it difficult to sleep. Breakfast is just OK.
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls break away
Wonderful location. All staff were friendly and professional. Lovely evening meal and super choice of drinks at bar.
Stayed 1 night in Aug 2023

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, busy but welcoming
Stayed 2 nights in Jul 2023

4/10 Poor

Helen

Liked: Cleanliness
Disliked: Room comfort
Disappointing stay.
Air conditioner needed in the bedrooms. We could not sleep because the room was so hot. The windows would only open a tiny amount and the wee fan could not cope. very expensive for very poor level of comfort. NEVER AGAIN.
Stayed 1 night in Jul 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing time in the Cotswolds
The fleece was a lovely place in the middle of a lovely town. Everyone was exceptionally helpful and kind. The food was great and the walkability and tranquility of the area can't be beat.
Stayed 2 nights in Jun 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, Great Staff!
Lovely hotel, fantastic location. Staff were friendly, polite and efficient. Lovely bar and restaurant. Nice atmosphere. Our room was nice, and clean, good facilities. Nice touch with the cushion and bowl for our dog. Breakfast was lovely and there was a great selection. Our only slight criticisms are: our room was quite small and very, very warm - uncomfortably so. There was a fan but it didn't help much. And our room was very noisy. Both from the room above, and from some kind of very loud generator noise. But overall it was good and we would recommend.
Stayed 1 night in Jun 2023

10/10 Excellent

Kim

Stayed 1 night in Jun 2023

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historical buildings with great staff, could use more tourist information
Stayed 3 nights in Jun 2023

10/10 Excellent

Andrew

Stayed 1 night in Jun 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice
A lovely quirky hotel right in the heart of Cirencester. Bigger than it first looks with great bar and restaurant facilities that were always lively and frequented by locals and tourists alike. Breakfast was superb. Bedrooms were lovely though bathrooms could do with re-tiling.
Stayed 2 nights in May 2023

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
Charming old inn. Well maintained , friendly and fun.
Stayed 1 night in May 2023

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Great
I regularly stay at the Fleece. The staff are friendly & the quality of service & accommodation is excellent. Highly recommended.
Stayed 1 night in Apr 2023

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a comfortable stay, friendly staff and in a great location. Limited car parking space at back of property but the beeches car park which is 8 min walk is reasonably priced.
Stayed 3 nights in Apr 2023

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always an excellent service
Great central location and always an excellent service from all of the team
Stayed 1 night in Feb 2023

4/10 Poor

Miss Mandy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing stay
My room was overwhelmingly hot and I could not control the temperature and I was disturbed all night by noise for the room next door.
Stayed 1 night in Feb 2023

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
Nice hotel and the food was excellent

10/10 Excellent

OI YUK IVY

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were lucky, we had an upgrade into a beautiful room on the first floor, very comfortable and clean. Lots of stairs so request a lower level if you struggle with stairs and have large baggage. Lovely breakfast and excellent pub for dining. There were a few parks on site but also a large paid parking site very near, free after 6pm. Staff were lovely.
Stayed 2 nights in Oct 2022

10/10 Excellent

Nicola

Stayed 1 night in Oct 2022

10/10 Excellent

Michael Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, unique rooms and great bar! Location couldn’t be better, truly in the heart of Cirencester.
Stayed 1 night in Oct 2022

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was above the kitchen and we could hear the radio playing. Somewhat annoying!
Stayed 5 nights in Sep 2022

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canadians at a wedding!
We flew overnight from Canada for a wedding on the day we arrived! We had missed breakfast but bacon sandwiches were served up to keep us going. The staff were very friendly and the service was great We were travelling with five friends and we all had a wonderful stay. Each of the rooms was unique and the breakfast was very tasty. We also had several delicious meals in the restaurant. If I get back to Cirencester I will definitely stay there again.
Stayed 5 nights in Sep 2022

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Although I don't believe this is a 5 star hotel, I had a pleasant stay none the less. The room was starting to look tired, but it's all part of the charm I guess. Very good location, and easy to get other popular parts of Cotswolds. Staff were very welcoming and friendly. Only had 2 issues, 1st being the extremely loud creaky floors that kept waking us up (although, I appreciate its an old building, so not much can be done there). Secondly, I had to wait 45 minutes for a sausage sandwich at breakfast, while my other half had had hers and finished, and still didnt get my order, so I ended up going elsewhere for breakfast. I do believe that was a one off, not something that happens regular. Overall enjoyed my stay and would stay again.
Stayed 2 nights in Aug 2022

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff were friendly, helpful and great around our dog. Nice to stay somewhere that is so welcoming to large dog breeds.
Stayed 1 night in Aug 2022

10/10 Excellent

Daniel, Fort Lauderdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and friendly. The most engaging staff in all my travels!!
Stayed 1 night in Jul 2022

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with lovely staff but the room was incredibly hot. Fans were provided but it wasn’t sufficient. The window provided some air but it was quite noisy from guests drinking outside - although the they were asked to go indoors at 10.30/11
Stayed 1 night in Jul 2022