Ratings based on 43 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.6 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Proximity to the airportPosted Nov 19, 2013
We were there for a day and night. I switched from another hotel to this one; since, we had an early flight to catch. This place is literally 5mins from the airport!! The room and general comfort was great and the hotel staff were courteous. Nothing spectacular; but, certainly met my needs for the stay. Now the reason why this place gets only an "OK" - when I booked this hotel through expedia, it said they have transportation to the airport and breakfast, which is perfect for the early traveler. But, after checking in, they made me pay for both. Apparently, that offer is only for people who book through their website and not through a travel site. This is highly disingenuous!! These same travel sites are the reason why they get so much business....so why cant the facility be extended to them!?!
for Familiesby Tiger from Mumbai, India
Posted Nov 16, 2013
for Everyoneby Chandu from Hyderabad
Nice atmosphere .. but they test your patience !Posted Nov 14, 2013
Pros: Location !
Cons: Quality of service
Location: Nearby Hollant beach is great, hotel is close to airport and in a peaceful village atmosphere.
The bearer takes the order for a main dish with 4 things in the side dish, but serves only the main dish. The toilets does not flush at all ... You can smell gamaxine in the rooms. Telephone in the room does not work for more than a day in a place where you hardly have cell phone signals. And once they fix the phone system they do not bother to inform you about the same. No News papers. People will be walking across the backyard plants when you expect privacy because your room's door opens directly into it. Breakfast buffet and A-la-carte are a big let down - not really the place to dine if you are a foodie. TV in the room is useless .. 30 channels in all ( more than 25 are useless local channels and news channels)
for Everyoneby Rushir from Ahmedabad, India
Poor and slow service.Posted Nov 9, 2013
Pros: Garden landscape and pool.
Cons: Overall cleanliness and staff attitude.
Location: It's middle of nowhere, but they have complimentary shuttle to hollant and bagmolla beach. However need to take expensive taxi for rest of the places.
Room was good, however restaurant is not well maintained with cobwebs everywhere and service is also very poor and slow. Not at all upto the standards of best western brand.
for Everyoneby Aravind from Pune
Nice hotel near Hollant beachPosted Nov 7, 2013
We were a family of four adults and two children. We had driven down, so commute wasn't an issue. It is good to have a car with you, as most of the places you would want to visit are at least half an hour away. The stay was comfortable. The staff were friendly and eager to help. It is situated close to Hollant beach. However Hollant beach is a tiny one. Other popular beaches are at least half an hour away by car. The hotel restaurant is decent. They have a well maintained swimming pool. There is a Naval museum close by. It is worth a visit if you are a museum person.
for Everyoneby Dean from Melbourne VIC, Australia
my two centsPosted Jun 10, 2013
Pros: So clean and staff where so friendly.
Cons: restaurants food and bad manager.
Location: Location was good close to the airport and really peaceful.
The hotel it self was so well ran and maintained every one spoke decent English.The only thing that lets them down is there restaurant, While there staff are in there are so polite and friendly the manger and the food they produce is terrible two out of the three in our group got food poisoning and it ruined a big part of our GOA trip!!!
Jan 22, 2013 by Victor
Dear Guest, Greetings from the Best Western Devasthali ! We truly appreciate your compliments about our staff and various aspects of our resort. Our apologies for the unpleasant food experience by two in your group, who were advised on being cautious with local food and spices which may please the taste buds but not acceptable to unaccustomed stomachs. Strangely, the two declined medical help (Doctor Call) offered by the resort and no other guest cited on food poisoning despite having near 80% occupancy. Once again we do apologize and hope you will give us a chance to serve you again. Yours sincerely, Victor Alvares Resort Manager
for Everyoneby Ajitabh from Navi Mumbai, Maharashtra, India
Excellent resort to enjoy vacationPosted Jun 1, 2013
Pros: Food, pool, room.
Cons: A bit away from everything.
Location: It's bit far away from the town. Since we traveled by our car, we didn't have much issue.
The resort is located a little away from the town, surrounded by coconut trees. It was a good experience staying in the resort. The food was good, but little expensive. Room was big and nice & clean. The staff were very friendly. The pool was small but very good.
Recommendedby Mr Angry from England
friendly staffPosted May 10, 2013 on Hotels.com
It would appear that I was charged for my breakfast, which was supposed to be included when I made my reservation.I would advise future guests to watch out for hidden extras.
for Personal Eventby A verified traveler
Posted Apr 26, 2013 on Hotels.com
for Everyoneby A verified traveler
Good Hotel in the south of GoaPosted Apr 19, 2013
Good Service, very courteous staff, good ambience.