Ratings based on 54 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.5 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
for Familiesby Arun from UK
Nice comfortable hotel.Posted Feb 23, 2014
Pros: The rooms were a good size and the facilities were good. The service was curteous and good and the food was excellent.
Location: The hotel surrounding was peaceful and quiet. There is a major beach about 2km from the hotel; a complimentary bus service is available.
The hotel was well placed. The area was not crowded, there was small beach within walking distance and a major beach about 2km away, with a complimentary bus service. The food was very good.
by pierre from london
Rude managerPosted Jan 12, 2014
Pros: Free wifi
Cons: The manager
Location: Only slept there one night
The manager was just rude. He decided to have a go at me because I enquired about the price he quoted for the taxi to the airport in the morning. His price was ridiculous and clearly included a fat commission for him. I got it for a third of the price in the morning . He was not happy and so decided to make our lives a misery on check out. We nearly missed our plane as a result. Completely unreasonable
for Everyoneby Jim from London
Lovely hotel and great setting.Posted Jan 5, 2014
Pros: We liked the setting. It is like being on the edge of a jungle. When you have a meal you are looking across a river and hoping to see some wildlife.
Cons: Breakfast was a big disappointment. Never enough food. Always waiting. The taxis outside were inflexible and there was no alternative.
Location: We were right in the middle of the area we wanted to be in, so travelling around was good. Beaches were nearby. Reliant on taxi drivers for info tho.
We had a lovely 8 days enjoying the facilities and traveling around the area. The hotel is stunning and has all the facilities that you need. The staff are very helpful and become your friends as the week goes on. The facilities that we used were the room service for food and drink, a massage, the swimming pool and the restaurant. All were good. There is no tourist info that we are used to in Europe. The hotel refers you to the taxis drivers who have a list of things to do in the area, Anything outside this list is discouraged. The Spice Garden was great. The south beaches were nicer than the north. The Sat night market and the Wed flea market very good. The waterfall would have been good if it hadn't been so busy.
by Asif from London
Disastrous Experience - Pathetic Staff - AVOIDPosted Jan 1, 2014
Location: Not sure as we did not stay long enough
Pathetic staff and very unscrupulous. Resort is not really much of a resort, fairly dated and poorly maintained. The staff are horrendous. We were originally told on the phone we could book one double room for 4 guests to stop off for an 8 hour wait to accommodate an early morning flight and a car was sent to pick us up at the airport accordingly. At the hotel they insisted we had to book two separate rooms for the 4 guests despite being told earlier on the phone that one double room was OK and which we had specifically queried. On the managers refusal, the receptionist suggested we do the booking via Expedia which we did and he gave us the key to a room but later the manager turned up with his security entourage demanding we book a second room or leave the hotel. This was despite our protestations at being told differently at the outset and had we known this would be the case we would have gone elsewhere. The manager simply refused to accept that his receptionist had misinformed us and maintained he was right and we were wrong. We left the hotel within 3 hours and instead waited for over 4 hours at the airport in some degree of discomfort. In short - it transpires this Hotel is no longer part of the Best Western Group as I rang them to complain. Best to avoid. I am also sceptical about the exceptionally positive comments people have given this hotel, some describing this as the best resort ever! Highly questionable.
for Everyoneby A verified traveler
Very relaxing resort, in otherwise busy GoaPosted Dec 29, 2013
Pros: Nice resort. Very relaxing for a family.
Cons: Hotel staff can be more cordial.
Location: Central Goa location, easy access to view-points both in North and South Goa.
Nice resort. Good for a family vacation, since it is away from the hustle-bustle of Goa. With live 'goan' music and dance, the place has a Goa touch. Great choice for food, and a good taste, ensures a relaxing evening after tiring day at the beaches.
for Everyoneby Ishwar Babbar from India
Hotel location near AirportPosted Dec 22, 2013
While check in the hotel found utensils were already used ( spoon found with complimentary tea were in not good condition) it seemed as used earlier. And after check out when contacted to hotel about my id cards which were given during check in and not traceable did not get any positive response.
Recommendedby dr jay tamhane from chinchwad pune
great locationPosted Nov 27, 2013 on Hotels.com
it was really pleasunt ....will definatelly recommend
for Business Travelersby Joe
Posted Nov 21, 2013 on Hotels.com
for Overnight Stay Before Destinationby A verified traveler
I icePosted Nov 20, 2013 on Hotels.com
Peaceful, good food and nice staff
for Everyoneby A verified traveler
Proximity to the airportPosted Nov 19, 2013
We were there for a day and night. I switched from another hotel to this one; since, we had an early flight to catch. This place is literally 5mins from the airport!! The room and general comfort was great and the hotel staff were courteous. Nothing spectacular; but, certainly met my needs for the stay. Now the reason why this place gets only an "OK" - when I booked this hotel through expedia, it said they have transportation to the airport and breakfast, which is perfect for the early traveler. But, after checking in, they made me pay for both. Apparently, that offer is only for people who book through their website and not through a travel site. This is highly disingenuous!! These same travel sites are the reason why they get so much business....so why cant the facility be extended to them!?!