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Reviews of La Oasis by Meraden

3.5 out of 5
La Oasis by Meraden
Flea Market Road, Near Football Ground, Anjuna, Goa

Reviews

6.4
Rating 10 - Excellent. 3 out of 26 reviews" "
Rating 8 - Good. 12 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 4 out of 26 reviews" "
Rating 2 - Terrible. 4 out of 26 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Farhana, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfy stay with clean and big room. Swimming pool is also big and clean. The food taste is average. I can recommend travelers to choose this Meraden La Oasis to stay at Anjuna beach road.
Stayed 1 night in Jan 2022
Response from VIKAS YADAV on Jan 11, 2022
Dear Guest, Greetings from Meraden La Oasis Anjuna, Goa! Thank you for your feedback on your overall experience. We will pass on your kind words to our colleagues who show sincere care in providing a memorable experience for our guests. Thank you for your support & patronage. Warm Regards, Vikas Yadav Sales & Marketing

2/10 Terrible

Rajesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very frustrating experience
No warm water in the bathroom shower. They provide warm water in a bucket on request without a stool to sit & bath. Very limited & on-road parking. Room service is very bad. Cleans room only if asked for. No refill for bathroom supplies No one available in the reception during night.
Stayed 4 nights in Dec 2021
Response from VIKAS YADAV on Dec 30, 2021
Dear Guest, Greetings.......!! Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. And our staff has been provided hot water and stool and all the necessary amenities and 24 hours front desk staff available. And without guest permission we do not allow to our staff to enter guest room. Already our front desk staff had informed you about cleaning timing (9am to 5pm), then you should inform front desk staff for cleaning. but you did not. you have option to put bad reviews. We had provided breakfast before breakfast timing. But we could be denied to provide breakfast, but we are belonging from hospitality industries. So, we know how to serve hospitality. I am requesting to you that after using facilities please do not do like that to another hotelier. Regards, Reservation Team Hotel Meraden La Oasis Anjuna Beach Goa

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel close to Anjuna
The hotel was exactly what I needed for my trip. It was located close enough to Anjuna beach that I could walk if needed (~10 mins) and close to vagator by scooter. The room was comfortable with good A/C, was dark and quiet at night. Staff were helpful.
Stayed 8 nights in Nov 2021
Response from VIKAS YADAV on Dec 6, 2021
Dear Guest, Thank you for your feedback. With respect to your recent stay with us, we are pleased to hear that you had an enjoyable experience and were delighted by the friendly service provided. We thank you for your kind words and look forward to your next visit to Meraden La Oasis Hotels. Regards, Hotel Manager Meraden La Oasis Hotel

8/10 Good

sudhanshu

Traveled with family
Liked: Cleanliness, staff & service
na
Stayed 3 nights in Oct 2021
Response from VIKAS YADAV on Nov 18, 2021
Dear Guest, We would like to thank you for your feedback. We value your patronage and look forward to welcome you again at Meraden La Oasis. Thank you.

4/10 Poor

Howard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing. I feel RIPPED OFF
Way overpriced for what you get. They tried to put me into a lesser room than booked, but I said something, so they took me to type of room booked. Everything old and in old condition. No hot water on arrival, before bed, or the next morning. Room had smell of backed up sewer in the evening. Toiletries had mold growing on the inside of the box they came in. Only basic TV channels working. Included breakfast was not very nice either. Staff were very nice however, especially the boy who took me to the room. Only good thing about this place was it's closeness to a venue I was to attend that night.
Stayed 1 night in Feb 2018
Response from Meraden La Oasis on Nov 6, 2023
Dear Howard,Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay. We appreciate your kind words about our staff and their helpfulness. We will take note of your concerns regarding the room condition, hot water availability, odor issues, and the state of toiletries. Your feedback is valuable to us as we continue to improve our services.Hotel Support Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with nice pool
They do good breakfast, staff are polite and helpful
Response from Vikas Yadav on Nov 1, 2022
Dear Guest Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcoming you back soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Overall the hotel was really good except for the lighting in the room. Need an extra tube light or any other bright white light! Considering the area and the silence in the night. Otherwise the hotel is really good
Response from Vikas Yadav on Nov 1, 2022
Dear Guest Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcoming you back soon.

8/10 Good

AnkammaRao, very rear

Liked: Cleanliness, property conditions & facilities, room comfort
good
It was good, but service should be little bit fast in hotel. And the taxi service charges are too much high.
Response from Meraden La Oasis on Nov 6, 2023
Dear Guest,Thank you for sharing your experience with us. We appreciate your feedback regarding the service speed at our hotel. We will definitely review our processes to ensure a faster service. As for the taxi service charges, we understand your concern. We will take this into consideration and evaluate our pricing to provide a better value for our customers. We hope to have the opportunity to welcome you back in the future.Hotel Support Team

4/10 Poor

Saurav, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No water
can u imagine the hotel didnt have water, even to bath, god
Response from vikas yadav on Nov 1, 2022
Dear Guest, Sorry for the inconvenience caused, management has noticed your feedback and certain action will be taken. Looking forward to visiting us again. Thank you,

10/10 Excellent

NewYork2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Meraden La Oasis on Nov 6, 2023
We're beyond thrilled to receive your perfect rating! Your support inspires us to continue delivering unparalleled service.

4/10 Poor

Verified traveler

Disliked: Staff & service
Disappointing Service from day 1 until departure
Quiet location, 20min walk to beach but taxi stand/scooter hire available across the road. Not safe to walk from beach to hotel after dark, no activity near hotel during evenings. Rooms large, clean with daily servicing. Found hotel staff extremely! rude at reception, incl General Manager. After selecting a room with 2 beds on Hotels.com we were told at check in they only had King Bed rooms. We showed them our confirmation and they just laughed at us with no suggestion of a resolution to the problem. After 15 minutes of requesting a roll away, they agreed to find us a mattress to put on the floor. Whilst waiting in reception during this time, two other couples checking in also had issues, as did the person on the phone having a shouting match with the GM regarding their online booking they had rung to confirm had been received (yes the exchange was so heated we could hear both sides of the argument coming from the office while waiting). We had the complimentary breakfast at the hotel on the 1st day but was so disappointed by both the quality and service we did not eat there again. Internet quality was poor and often down. We would purchase a 1 hour log in to find the internet was down but no refund or ext given by reception - waste of money. Anjuna offers plenty of guest houses located closer to the beach which offer more personalised service and most travellers we spoke to had booked these over the hotels. Would NOT recommend this hotel.
Response from Meraden La Oasis on Nov 6, 2023
Dear Guest,Thank you for sharing your feedback with us. We appreciate your comments about the quiet location and the cleanliness of our rooms. We apologize for the inconvenience you experienced with our staff at the reception. We have taken note of your concerns and will address them with our team to ensure better service in the future. We regret any misunderstanding regarding your room selection and we apologize for any inconvenience caused. Your feedback regarding the breakfast, internet quality, and service has been noted and will be shared with the relevant departments for improvement. We are sorry to hear that we did not meet your expectations and appreciate your valuable comments.Hotel Support Team

10/10 Excellent

rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean nice rooms and excellent service. surely one of the good hotel at a reasonable price.
Response from Meraden La Oasis on Nov 6, 2023
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you found our rooms clean and nice, and our service excellent. We take pride in providing our guests with a pleasant stay at a reasonable price. Your feedback means a lot to us! We hope to welcome you back soon.Hotel Support Team

6/10 Okay

Savy

Go in June for cheaper price....
Staff at the hotel are very helpful and polite. Food at hotel is average. From the hotel it is 25 minutes walk to Arjuna beach. 9 km to Bega beach where all the shops and clubs are situated. We hired a scooter for 250 Rs/day. It is best way of transportation.Curlies at Arjuna beach. Food is good but only plays trance music in night. Good for people who are on high and need to get high. Cafe lilliput at Anjuna has horrible service. Could not get a cocktail from menu, even after waiting for one hour in almost empty cafe.Titos at Bega is over rated club. Ratio of men to women 50:1 on thursday, friday, saturday and sunday. Its freak show. Tito's restaurant is overpriced and horrible food. Tito's supermarket, Bega is worst with rude, lazy checkout chick. She was more interested in gossiping than serving costumers. I did not make a purchase and walked out.Mumbos at Bega plays only hip-hop music. Augustino's sports cafe across Titos club is the best in service and music. Drinks are much cheaper than any other place. Had an absolute blast.
Response from Meraden La Oasis on Nov 6, 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our helpful and polite staff. We understand that you found the food at our hotel to be average and we appreciate your input on this matter.We also appreciate your insights on the nearby attractions and transportation options. It's great to hear that you found hiring a scooter to be the best way of getting around.We apologize for any disappointment you experienced at certain establishments like Cafe Lilliput and Tito's. We will share your comments with the respective teams to improve upon the issues you highlighted.On a positive note, we're glad you enjoyed your experience at Curlies and Augustino's sports cafe. We strive to provide excellent service and create a vibrant atmosphere for our guests.Thank you once again for choosing to stay with us and for providing valuable feedback. We hope to welcome you back in the future for an even more enjoyable stay.Hotel Support Team

8/10 Good

shouvanik

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Meraden La Oasis on Nov 6, 2023
Thank you for your exceptional 8-star rating! We're honored to have exceeded your expectations with our services.

8/10 Good

Amanda

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel for the price.
Great service, excellent staff. Clean room, clean sheets and towels. Wifi only in reception.
Response from Meraden La Oasis on Nov 6, 2023
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and found our staff to be excellent. We're also glad that you found the room to be clean and the sheets and towels to be spotless. We apologize for any inconvenience caused by the limited wifi availability. We appreciate your feedback and will take it into consideration for future improvements. We hope to welcome you back soon!Hotel Support Team

8/10 Good

Raj Gopal, Mumbai, Maharashtra, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and a good hotel
The hotel is located in a very peaceful and serene atmosphere . Its away from the crowded tourist population yet close to a good beach . Perfect if you want to unwind . Own vehicle recommended as you wont find public transport . Greenery everywhere even in hot may month which was a treat for the eyes. . . . Breakfast not very sumptuous but just about ok .
Response from Vikas Yadav on Nov 1, 2022
Dear Guest Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcoming you back soon.

6/10 Okay

Blackbeauty M, New York, NY, USA

Liked: Room comfort
Not the Hilton, but would return.
The hotel is located in a perfect place to get to Anjuna beach, as well as other beaches. Supermarkets, various restaurants and the wednesday flea market. The hotel could do some minor fixing like painting, clean area rugs and bettter cleaning up in the dining area,the pool area and the rooms (very dusty). The pool was out of service,didn't like that. I have to say that the price was decent for the location with breakfast included. But the prices for lunch and dinner is too much for the many restaurants that you can purchase good food for good prices in the area. They would have gotten more service from us for room service if there was no 10% charge. Considering there is a place for internet and telephone service nearby for a ridiculous low price, they should lower their prices so they could get the business too. We needed internet service when the other place was closed in the evening and on Sunday's.But overall, I enjoyed my stay and would definitely return. Took photos, but wasn't on a home computer while giving review.
Response from Vikas Yadav on Nov 1, 2022
Dear Guest,We are disappointed to see your feedback. We obviously have failed in ensuring assured hospitality and I sincerely apologize for this. We will definitely bring it up to the management & for better hospitality in future. Thank you.

8/10 Good

Srinath, Bangalore

Liked: Cleanliness, property conditions & facilities, room comfort
Good property and frendly staff
Good property slightly far from City. Breakfast may be improved. Don't miss the Flea Market near the Hotel on Wednesdays.
Response from Vikas Yadav on Nov 1, 2022
Dear Guest Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcoming you back soon.

8/10 Good

Rohan, Gurgaon, Haryana, India

Liked: Cleanliness, property conditions & facilities, room comfort
La Oasis by the Verda - Review
Pros : Good hotel, good food, helpful staff, great location. Cons : Room Service is very slow, not many tie ups with Bike/Car Rental Vendors Overall great experience.
Response from Vikas Yadav on Nov 1, 2022
Dear Guest Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcoming you back soon.

2/10 Terrible

Ishank, New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't trust the Photos!

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dinning room staff service very bad , meals took over 2 hours to arrive & wrong dishes.
Quiet location about 25 min walk from Anjuna beach. The only other meal choices are a cute cafe/new agy backyard shop nearby and a couple of questionable open air restaurants with insects around. If you want to use a taxi for a lift to the beach, they will overcharge you (by Indian standards) - still annoying. Hotel is in good clean condition, but it has a serious problem with its staff. reception speaks reasonable English, the rest not so good (including the manager), leading to misunderstandings. The main problem is the hotel restaurant. Hotel rates include buffet breakfast, but it is very poor food that is not even kept warm for the guests. On two occasions of eating at the restaurant we've literally waited 2 hours before being served, while the hotel manager was served ahead of us in a few minutes. We also had a bizzare experience of being served a dish that we've not ordered, with a comment that it was just as good (as the one we did order)! Complaints to the reception brought sympathetic nods, but nothing was done. We needed to use the internet, but it was out of order throughout our stay, as was the outside phone line. The room TV English channels had poor reception. Overall impression was that promising facilities were wasted by mismanagement. Do not recommend this hotel.
Response from vikas yadav on Nov 1, 2022
Dear Guest, Sorry for the inconvenience caused, management has noticed your feedback and certain action will be taken. Looking forward to visiting us again. Thank you,

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
not impressed
The swimming pool was dirty during the whole of our stay and we were not able to use it. The menu item selected were not available. The hotel was so isolated with no public transport and no taxis available other then hotel arranged which was pricey. Would not go to this hotels again.
Response from Vikas Yadav on Nov 1, 2022
Dear Guest, Sorry for the inconvenience caused, management has noticed your feedback and certain action will be taken. Looking forward to visiting us again. Thank you,

8/10 Good

Pankaj, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Oasis....a nice stay
If you are seeking a hotel to spend a quality of time alone with your family then this hotel is best suitable for your needs. Hotel staffs are very co-operative and friendly. I got bike, map, medicine everything on door step. I would recommend this hotel for everyone.
Response from Meraden La Oasis on Nov 6, 2023
Dear Pankaj,Thank you so much for your kind review! We are thrilled to hear that you had a wonderful experience at our hotel. Our staff takes pride in being cooperative and friendly, and we are glad that you found them helpful during your stay. We appreciate your recommendation and look forward to welcoming you and your family back in the future!Hotel Support Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, not the best location
The hotel staff were very friendly and accommodating. The facilities were also top notch. The pool was really nice, and the rooms were large and very clean, with updated bathrooms and comfortable beds. The only issue was that the hotel was a 10-15 minute walk to Anjuna Beach, and even further to the main strip. We ended up renting a scooter to get around. There wasn't much to do as far as eating/entertainment close to the hotel, so we ended up eating in the hotel restaurant a couple of times, and the food was pretty good (7 out of 10).

4/10 Poor

Nora, Finland

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good quality-price ratio
Excellent location near the Anjuna flea market. The hotel was a bit shabby. We couldn´t lock the balcony doors but still we felt safe. Breakfast was poor. Tips: just beside the hotel there´s a small shop; the owner sisters were super nice, they helped us with many things e.g. they provide also taxi service.
Response from Meraden La Oasis on Nov 6, 2023
Dear Guest,Thank you for sharing your feedback about our hotel's location and the helpfulness of the shop owners next door. We apologize if you found the hotel a bit shabby and experienced difficulties with the balcony doors. Your safety is our top priority, and we are glad to hear that despite this, you felt safe during your stay. We also appreciate your observation regarding breakfast and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future.Hotel Support Team

6/10 Okay

Florian, München

Liked: Cleanliness, staff & service, room comfort
Mittelklassehotel mit kleinen Schwächen
In der Nähe zum Flohmarkt Anjuna gelegen, ist der Weg zum Strand zu Fuß jedenfalls ziemlich weit. In unmittelbarer Nähe gibt es kaum Restaurants. Zwar gebe sich die Mitarbeiter des Hotels sehr viel Mühe, aber in Punkto Service und Sauberkeit sind 3 oder vier Sterne sehr weit weg. Vergleichbar mit westlichem Standard sind aber die Getränke-Preise, die etwa 400% über den lokalen Preisen in Restaurants liegen, und denen noch lokale Stereuern aufgeschlagen werden. Kleiner Pool und Fitness-Raum, jedoch nicht genutzt. Zimmereinrichtung ist jedoch überraschend gut und großzügig; moderne Einrichtung mit Klimaanlage, Flatscreen, Kühlschrank und Balkon.
Response from Meraden La Oasis on Nov 6, 2023
Dear Florian,Thank you for sharing your feedback with us. We appreciate your comments about the location and the efforts of our staff.Regarding the service and cleanliness, we understand that there is room for improvement. We will address this internally to ensure a better experience for our guests.As for the pricing of drinks, we apologize for any inconvenience caused. We will take your feedback into consideration and make necessary adjustments as per local standards and taxes.We are glad to know that you found the room furnishings to be of good quality and spacious. We hope you were able to enjoy the modern amenities provided.If you have any further suggestions or concerns, please feel free to reach out to us. We value your feedback and hope to welcome you back in the future.Hotel Support Team