Ratings based on 192 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Delhi

Awesome Property... delightful service !

Posted Apr 23, 2015
Pros: The property itself is beautiful, food is delicious and decently priced, the rooms are super comfortable but most importantly the staff is too good !
MEMORABLE - one word which describes our stay at the Park Hyatt ! To begin with the property itself is beautiful, the landscaping is very very nice and the lagoons within the resort given it a magical touch, with the soft sound of water flowing just outside your room ! The property is huge with beautifully manicured lawns, a beach which is as clean and as private as it gets and a swimming pool which just becons you ! The rooms are large and comfortable and the sunken bathtub is delightful. We usually love to explore different restaurants whenever we are in Goa, however, the food at the Park Hyatt was very nice and we ended up having many a meal at the hotel itself. I would like to take a minute here and mention that the jewel in the crown of this property is the really high level of service provided by its staff, they always welcome you with a smile and do their best to make you comfortable. I would like to make a special mention of Mr.Bardhan, The Executive Manager who made us feel welcome even before we reached the property, Ms.Rashmi at the front desk who was a pleasure to deal with and Mr.Arvind at the Italian Restaurant - Da Luigi, who's service was par excellence ! Kudos to the whole team at Park Hyatt ! You will definitely be seeing us more often at your property ! Stayed July 2014, travelled as a couple
4 out of 5
Recommended
for Families
by A verified travelerfrom New Delhi, India

Good beach property with great pool

Posted Mar 19, 2015
Room service (esp. in room dining) is something that needs improvement. Room cleaning was also not appropriate. The mini bar fridge was flooded with water and it wasn't taken care of even after the complaint. The hotel has one of the nicest pool. The hotel private beach is also great and there are water sport activities on the beach. The view from the room is also splendid as there is water body in front of the rooms. Hotel has a nice playroom for kids and children just love it. Excellent place to stay if one wants to be left alone and is not looking for much from hotel staff.
Comment from Hotel Management
Mar 31, 2015 by Thomas Abraham, Hotel Management
Dear Guest Greetings from Park Hyatt Goa Resort and Spa. Thank you for sharing your valuable feedback with us. We understand that you faced challenges with our room service quality. We have made a note of the same and will address it with our team. We are humbled by your generous appreciation and look forward to welcoming you again soon. thank you once again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bangalore

Great location

Posted Mar 9, 2015
Great location and beach access. Very nice rooms. Overall a very well maintained resort.
Comment from Hotel Management
Mar 31, 2015 by Thomas Abraham, Hotel Management
Dear Guest Greetings from Park Hyatt Goa Resort and Spa. Thank you for sharing your valuable feedback with us. We are happy to hear about your memorable stay with us and we look forward to welcoming you back soon. Thank you once again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good hotel but too far from city

Posted Jan 29, 2015
All most everything is ok. The food is very expensive on site. The staffs are very friendly. Its kinda far from Goa town and it will take some time to reach the town.
1 out of 5
by A verified travelerfrom moscow

3 stars hotel maximum

Posted Jan 19, 2015
Pros: staff, they do they' best
Cons: everything
we were truly disapointed. Hotel need complet renovation. smell from bathroom horrible, we wake up every morning like in the middle of public toilet. breakfast very poor, freshes diluted with smth. brrr. staff nice, espesially in kitchen and room service. but facility is really bad. stay away and move to the Leela Hotel.
5 out of 5
Recommended
for Couples
by A verified traveler

This hotel will surely exceed your expectations

Posted Jan 17, 2015 on Hotels.com
My wife and I stayed at the property for 3 nights and were pampered to the core. A huge property with plenty of greenery and pools of all shapes and sizes for every age. Rooms are spacious and very tastefully furnished. I did however find the lighting to be less than sufficient, but that really didn't ruin the experience in anyway. The buffet breakfast is grand, with multi cuisine selections and very courteous staff. The property has its own beach access with is well serviced with sun beds, water activities and kept clean. To the right and left of the beach you have local shacks which are a great option if you are looking for a more affordable option for dining, though the hotel restaurants are very fairly priced too. Overall we are glad we stayed at the property and will surely come back again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

close to beach and fantastic pool

Posted Jan 14, 2015
We stayed with our two school age children and had a great time, as most everything you might want to do is easily accessible. The positivies: Nice van picks you up at the airport, lovely welcome, pool is fantastic with two (smallish) slides, but fun enough. Tennis court, croquet, archery and of course, the beach, which is clean and lovely. The water was warm enough even for me, and this was at New Year's, with gentle surf and no icky sea creatures, and wonderfully, no garbage in the water or on the sand. The water was not very clear or blue, but that is because of two rivers that empty silt into the ocean nearby enough to cloud it up a bit. But it was clean and warm -- great for water skiing, jet skiing and just splashing around. Lots of different restaurants in the hotel but once we discovered the "beach shack" restaurants on the beach, we never went back to the hotel restaurants, as they were CHEAP and the food was fantastic. Be sure to bring your bug spray, though, and of course, no ice in the drinks and no salad. The negatives: The place needs a bit of a facelift - just cosmetics, but some power washing, painting here and there, and things like making sure all the light fixtures are working. Like most hotels, there was not enough light and not nearly enough electrical outlets for all the things we needed to plug in! Showers are huge but no real bath tub so if you need this for a small child, beware. Staff was attentive and tried very hard to please.
5 out of 5
Recommended
for Business Travelers
by Royfrom los angeles

a beautiful part of india and for new years....

Posted Jan 12, 2015 on Hotels.com
a magnificent hotel to spend a holiday..... was there for new years..... wonderful
Comment from Hotel Management
Mar 31, 2015 by Thomas Abraham, Hotel Management
Dear Guest Greetings from Park Hyatt Goa Resort and Spa. Thank you for sharing your valuable feedback with us. We are humbled by your generous appreciation and look forward to welcoming you again soon.
1 out of 5
by A verified traveler

Poor management

Posted Jan 5, 2015
Pros: Food was good
Entertainment is painful Waiter service is extremely slow and poor. Expect to wait for half an hour for a bottle of water Stayed for 5 days and only managed to sit on beach for a few hours due to lack of loungers No activities provided for Xmas period- which is unheard of! Very poor band for New Years Eve. They should stick to the DJ- who was very good. Rooms and hotel had a lot of mosquitoes and fleas Hotel doesn't have a shop selling basic toiletries eg. Mosquito repellant!
Comment from Hotel Management
Jan 7, 2015 by General Manager, Hotel Management
Dear guest, Thank you for your candid review of your stay with us. At the onset we are disappointed to know you had an unpleasant stay with us and we were unable to deliver to you the Park Hyatt experience we pride ourselves on. I would like to inform you we did have planned activities over the festive season. I have shared your discrepancies with my respective teams for improvement. We do hope you will visit again and allow us another opportunity to delight you. Kind regards, Thomas Abraham General Manager
4 out of 5
Recommended
for Families
by A verified traveler

traveling with toddlers

Posted Dec 16, 2014 on Hotels.com
Fantastic property for family with small kids. We had two toddlers with us and camp Hyatt at the hotel was a life saver in the afternoons. Service was impeccable and they never said no to anything we asked for! Da Luigi and casa Sarita have great food.
Comment from Hotel Management
Mar 14, 2015 by General Manager, Hotel Management
Dear guest, Thank you for choosing to stay with us. We are delighted to know you enjoyed your stay at our resort and we were able to deliver to you the Park Hyatt service standards we pride ourselves on, Thank you for your kind comments about various features of our resort, particularly Camp Hyatt our young guests programme. We look forward to welcome you back soon. Kind regards, Thomas Abraham General Manager