Ratings based on 75 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
2.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom mumbai
Very peaceful place..I would like to stay againPosted Mar 4, 2015
by A verified travelerfrom Manchester
Horrible hospitality!Posted Mar 2, 2015
Pros: Good infrastructure.
Location: Near to Calangut Beach.
The overall hotel infrastructure was okay. Although the hotel staff and service was really disinterested in their guests' comfort. When paid for Extra Bed and Mattresses, we identified that the same is not provided when the room was made ready for us on the Friday morning we checked in, even after notifying about the issue, staff remain reluctant, and in the night did not even provide sleeping blanket. Communication was too rude in either case, whether requesting for blanket, wifi or even Parking the vehicle. Overall, terrible experience from the staff service. Infrastructure was okay though!
by A verified travelerfrom India
Very far from the beach, poor service qualityPosted Feb 5, 2015
Pros: Only room
Cons: Service quality
Location: Horrible location
Disappointing, very far from beach, staff not helpful
for Everyoneby A verified travelerfrom India ,KOLKATA
Nice hotel but the main beach is too farPosted Jan 21, 2015
Pros: The pool & the hotel atmosphere is very good ...
Cons: Expedia Policy about booking the room ... as per the hotel breakfast could be better ...
Location: No not at all .. the main beach is far from the hotel.. except another
The hotel is good and have a good breakfast ... But if you have to go to main calangute beach it is far away .. the hotel atmosphere is good stuff are good ... but i have a complain to EXPEDIA that they have take the price of Pool view room but they are provide the non pool view room ...
for Getaway With Friendsby A verified traveler
Ok..If you can adjust & manage things on your own!Posted Jan 12, 2015 on Hotels.com
The room was spacious but poorly managed. The cot needed a repair. I felt that the staff needed a training on soft skills. While checkout we were waiting at reception to get clearance from room boy for room inspection. The last conversation between hotel staff was "Ok...you checked the room. Should I let them go?" The hotel accepts credit card but charge 3% extra which can be avoided by paying in cash.
for Everyoneby A verified travelerfrom pune
Santa Monica resort stay experiencePosted Dec 25, 2014
Pros: room cleanniness , sleep quality, charges,
Cons: check in timing is 12 pm and most of the bus, train reaches goa at 9-10 am so there is a waiting of 2-3 hrs in peak sesion
Location: all north goa beaches are in the range of 1 to 2 KM
we had a good time staying in santa monica resort also extended our stay one more day as most of the north goa beaches are in the 1-2 km ranges it is easy to cover most of them in less time
by A verified travelerfrom Delhi
Staff here sucksPosted Dec 15, 2014
Hotel is fine for the money spent but the staff here is horrible. They are least adjusting and are hardly bothered to do regular stuff till asked to do so.
for Familiesby Ashokfrom Hyderabad
great locationPosted Oct 6, 2014 on Hotels.com
value for money. Restaurant staff Mr.Vinod is one of the best staff of the resort.Good service.
by A verified travelerfrom Vadodara
Very Bad ServicesPosted Sep 21, 2014
Pros: Swimming Pool is good. Location is near to beach
Cons: Services shall be improved
Location: All North Goa Beaches are very nearby
Hotel Services are very poor like bed sheets will be changed every two days, even if I told to manager to change the one day old dirty bed sheet, he had not changed despite 30 minutes arguments. Manager is very arrogant. No attention on the room cleanliness by hotel staff. Telephone is not working properly - very much disturbance in sound. In actual, No other facilities available but shown on the photographs of the hotel, like beauty saloon, Jewellery shop, other shopping.
Recommendedby kk tomarfrom Delhi
Posted Sep 6, 2014 on Hotels.com
Hotel very good,Rooms comfortable,Pool very clean,but room service and housekeeping very very poor ..