Ratings based on 80 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Kerry from New Zealand

Handy to Pacific Fair Mall , Dracula's cabaret

Posted Apr 19, 2014
Pros: Great facilities -car parking in secure area, indoor and outdoor pools and a spa.
Location: Pacific Fair shopping mall,Dracula's cabaret ,Carrara market
Staff all very friendly, car parking facility excellent, proximity to what we wanted to do and see great.All in all a good experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Clean and close to beach and other fac

Posted Apr 17, 2014
Pros: Cleanliness and facilities provided
Cons: The price
Location: Beaches and shopping malls
Very good experience. I would to be there on another occasion
2 out of 5
Recommended
for Everyone
by A verified traveler

Reasonably close to the beach.

Posted Mar 25, 2014
Hotel booked was meant to be full bay view but got only side view and staff did not relocate.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location!

Posted Mar 12, 2014
Location: The location was perfect, right across from Pacific Fair Shopping Centre and a short walk to Jupiter's Casino.
Recently came back to Melbourne from a five-night stay at the Bel Air. I am glad that we chose this particular hotel as it was right in the middle of everything that we needed. Close to public transport, across the road from Pacific Fair Shopping Centre and only a short walk to restaurants and Jupiter's Casino! Lovely swimming pool, heated spa and indoor pool as well. There was never an issue of crowding and a lot of time we had to whole place to ourselves!
5 out of 5
Recommended
for Everyone
by Christine from Melbourne, Australia

Great apartments close to everything

Posted Mar 8, 2014
Pros: Everything - from position, friendly and efficient staff, lovely swimming pools - just everything.
Cons: Being able to access Wi-Fi from apartments - even with a small fee added on.
Location: Close to Broadbeach shops and Pacific Fair, great nearby restaurants. Very near to Draculas and Jupiters. Great beach nearby for swimming and surfing.
Very comfortable apartment - everything we needed was available (from bathroom items to kitchen items). Great views from both balconies - sea views and hinterland. It was great to have public transport right at front door. Loads of restaurants nearby. Pacific Fair is right across highway making shopping very easy. Very close to Draculas and Jupiters. Unfortunately Wi-Fi not available in apartments but can be accessed from Cafe or Business Centre. Security very good - from car park entry and lift access. All staff very pleasant. Two terrific swimming pools (one indoor) and no problems finding somewhere to sit and relax.
4 out of 5
Recommended
for Everyone
by Vanessa from New Zealand, Auckland

Nice hotel close to the beach

Posted Mar 4, 2014
Pros: Close to the beach
Cons: pool hours
Location: Malls, beach, theme parks
We enjoyed our stay at Bel Air, the staff were very helpful and friendly. Hotel was within walking distance of the beach and surfers paradise, it is also right across the road from the Pacific fair mall so that was very convenient. Our room was only serviced once during our 8 day stay but that was fine as the rooms were very clean and tidy, and having the kitchen was great. Will definately stay again.
4 out of 5
Recommended
for Everyone
by Myree & Amanda from Sydney NSW

Excellent location - close to shopping centres

Posted Mar 3, 2014
Pros: Grounds are beautifully landscaped and maintained
Location: Pacific Fair, Casino, Oasis shopping centre, beaches and of course theme parks.
Only problem was checking in as we arrived at 7.30pm and office closed at 6pm. Late arrival buzzer brought no response so we had to ring a 1300 number twice to gain access.
4 out of 5
Recommended
for Everyone
by Vic from Melbourne

Comfortable hotel near beach and shops

Posted Feb 28, 2014
A very good week's stay. Near Pacific Fair Shopping Centre (walking distance) and Broadbeach Oasis shops and restaurants. Bus stop outside hotel. Walk to beach and park. Friendly, helpful staff. Cool little cafe inside hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bel Air is a nice and comfortable place to stay.

Posted Feb 4, 2014
Pros: Location, Apartment style amenities and flexibility of what services required.
Cons: Rooms should not be carpeted, as occupants may walk in after a swim in the pool without properly during themselves; tend to leave the carpet smelling.
Location: Walk away from the beach, a shopping Mall and place to dine out. A Casino is close by and adult and night show places are within the vicinity.
Overall stay was pleasant and the environment was good and nicely packaged with flight, Air Asia. Strategically located with all amenities required for comfort and practicality.
3 out of 5
Recommended
for Everyone
by Lea from Melbourne Australia

Close to everything, great location

Posted Feb 3, 2014
Pros: Pool facilities Location
Cons: - reception manned 24 hrs - In room WIFI
Location: Close to Seaworld, shops and restaurants
Think it is a bit overpriced for the hotel itself, not that modern