Two Bedroom Ocean Deluxe | Beach/ocean view
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Reviews of Breakfree Imperial Surf

3.5 out of 5
Breakfree Imperial Surf
72-80 The Esplanade, Surfers Paradise, QLD

Reviews

8.2

Very Good

Rating 10 - Excellent. 147 out of 369 reviews" "
Rating 8 - Good. 130 out of 369 reviews" "
Rating 6 - Okay. 63 out of 369 reviews" "
Rating 4 - Poor. 21 out of 369 reviews" "
Rating 2 - Terrible. 8 out of 369 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Sharath

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Nicki Blackley on Feb 1, 2024
We hope you enjoyed your stay and we do hope to welcome you back again soon.

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 6 nights in Dec 2023
Response from Nicki Blackley on Feb 1, 2024
Thanks for rating your recent stay. We do hope to welcome you back again soon.

10/10 Excellent

Ebony

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay. We had an ocean view room that was spacious and tidy. Only complaint would be ants in the kitchen. I locked my phone in the apartment after checking out and the out of hours help was amazing. It only took 30 mins to sort it all out and get us on our way. Would stay here again, and highly recommend
Stayed 6 nights in Nov 2023

10/10 Excellent

Scott

Love the view we have been here 3 times we love it here
Stayed 3 nights in Oct 2023

10/10 Excellent

Diane

Traveled with family
Great property, older style but had everything we needed. Front desk lady was a bit stressed and a bit sarcastic and grumpy, which we didn’t need after travelling for over 14 hours. Apart from that blip the rest of our holiday was fabulous. Would definitely stay here again. Great location, right on the beach, views to die for and shops and restaurants all within walking distance
Stayed 6 nights in Sep 2023

8/10 Good

Mai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we'll stay here again. Thank you.
Stayed 8 nights in Aug 2023

10/10 Excellent

Matthew

Stayed 7 nights in Aug 2023

10/10 Excellent

allan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed at imperial surf. Great place to stay. Friendly and helpful.
Stayed 7 nights in Jul 2023

10/10 Excellent

Belinda

Stayed 4 nights in Jul 2023

8/10 Good

Jak

Liked: Cleanliness, amenities, property conditions & facilities
Perfect! The beach is just across the road and the public transport is so close. It's walking distance to everything and at the same time it's the right distance away from everything.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Amazing stay, spectacular view
Amazing stay and view. Very romantic, great location and spacious rooms. Fully equiped kitchen. Amazing bed and shower. Will syay again. Parking included
Stayed 5 nights in May 2023

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness
We liked the ocean view so much! The building is a bit old but overall clean and tidy, free on-site parking makes it handy. The availability of dish washer and dryer means a lot of time saved on daily cooking and laundry. We are a family of four and we all enjoyed staying in this property.
Stayed 5 nights in Apr 2023

8/10 Good

Robyn Jane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location with beach just across the road and easy walking distance to main strip Room was a great setup, nice and spacious, beautiful ocean views. Older building and room but still had everything we needed.
Stayed 6 nights in Apr 2023

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, room comfort
Imperial by name and by nature
We love staying here as the amenities are great and the views are amazing. Its so close to everything and the staff at reception are very friendly.
Stayed 2 nights in Apr 2023

8/10 Good

Catherine

Liked: Cleanliness
It's ideal position
Stayed 3 nights in Apr 2023

10/10 Excellent

Sameh

Traveled with family
Liked: Cleanliness, room comfort
Amazing stay
It was really amazing . Looking forward to make it happen again.
Stayed 3 nights in Dec 2022

6/10 Okay

Kylie

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Definitely not professionally cleaned. Very disappointed with the state of the room when we arrived. The amenities and reception were great.
Stayed 6 nights in Aug 2022

10/10 Excellent

Vello

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean, quite, beach outside, shops close, staff pleasant
Stayed 12 nights in Jul 2022
Response from Nicki Blackley on Jul 18, 2022
Thanks for your score of 5/5. We do hope to welcome you back soon. Kind Regards Nicki Blackley

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This Breakfree accommodation was in the most perfect spot, so close to everything including the beach. It was perfect for our family getaway
Stayed 3 nights in Apr 2022

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We found it a great location, room was perfect for us and we would stay here again. Loved the sounds of the surf as an added bonus.
Stayed 4 nights in Apr 2022

8/10 Good

daniel

Traveled with group
Few days away
Great location great views. Walking distance from everything. But bit of a scare when u see supports everywhere in basement and you are staying on 24th floor. But stay was great. Air conditioning in bedroom would be sensational. But overall. Value for money paid 👍👍👍👍
Stayed 5 nights in Feb 2022

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to everything and walk across road to beach. Fantastic views from apartment.
Stayed 13 nights in Jan 2022
Response from nicki blackley on Feb 17, 2022
Thanks for your kind words. We are pleased to hear that you enjoyed your stay. We look forward to welcoming you back. Kind Regards Nicki Blackley

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location across from the beach, easy walk to Cavill Avenue and many restaurants. View from apartment was outstanding,
Stayed 2 nights in Dec 2021
Response from Nicki Blackley on Jan 12, 2022
Thanks for taking the time to place your comments. We are pleased to hear that you enjoyed your stay. We look forward to welcoming you back. Kind Regards Nicki Blackley

10/10 Excellent

Antony

Liked: Cleanliness, room comfort
Great place to be.
The apartment was very well positioned for everything, the view was fantastic and the building was a very quiet and comfortable place to be.
Stayed 8 nights in Nov 2021
Response from Nicki Blackley on Dec 14, 2021
Thanks for your lovely kind words. We are pleased to hear that you enjoyed your stay. We look forward to welcoming you back. Kind Regards Nicki

8/10 Good

Tracey

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice unit, great location, view, staff very helpful. One of our group arrived at night and I have to say the signage for the property id not very visable. My cousin drove around for 30 mins trying to find it. Her sat nav took her to Burleigh??. Very bizarre, but maybe a more visable, well lit sign where you turn in would be helpful. I had no trouble finding it but older,or less technical people may struggle.
Stayed 3 nights in Oct 2021
Response from Nicki Blackley on Oct 18, 2021
Thanks for taking the time Tracey to place your comments. The signs are owned by the Body Corporate, but this is something that I will bring up with them. We are pleased to hear that you enjoyed your stay. We look forward to welcoming you back. Kind Regard Nicki Blackley

8/10 Good

Steven, Deception Bay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly located and right in the beach. Room was spacious enough for two adult and three kids, kitchen was just right, showers were hot and the check in/out process was simple. Reception staff were always helpful and approachable and made you feel right at home. Construction next door didn’t really hinder our stay and there was some road noise from below but that’s to be expected when only 10 floors up, in an original era, Gold Coast resort. It was all a part of the stay! More importantly, the price was great to accomodate us all for a perfect 3 night stay.
Stayed 3 nights in Sep 2021
Response from Nicki Blackley on Oct 18, 2021
Thanks Steven for you lovely kind words. We are pleased to hear that you enjoyed your stay. We look forward to welcoming you back soon. Kind Regards Nicki Blackley

8/10 Good

Rim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great location and the property is handy to everything while you are on a holiday break. We love the Great Ocean View from our balcony and we enjoy walking on the sandy beach every morning. We would return to the property again when the opportunity arises.
Stayed 3 nights in Sep 2021
Response from Nicki Blackley on Sep 21, 2021
Thanks Rim for your lovely comments. We are so pleased to hear that you enjoyed your stay, and we look forward to welcoming you back again. Kind regards Nicki Blackley

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Totally awesome place - loved the convenience.
Stayed 9 nights in Jul 2021
Response from Nicki Blackley on Aug 9, 2021
We are so pleased that you enjoyed your stay, we look forward to welcoming you back.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great location especially for ocean view. This property is handy to everything that you need while you stay there.
Stayed 3 nights in May 2021

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2021
Response from Rajesh on May 2, 2021
Dear Andrew, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

10/10 Excellent

Dionne

Liked: Cleanliness, room comfort
Excellent Location
Lovely accomodation with great facilities and beautiful views of the ocean. Excellent location close to everything with an easy short stroll to Cavill Avenue. Staff at the front desk were lovely and friendly
Stayed 4 nights in Mar 2021
Response from Rajesh on Apr 16, 2021
Dear Dionne, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the amazing view from the apartment.. but disappointed that the aircon was not working
Stayed 5 nights in Mar 2021
Response from Rajesh on Apr 16, 2021
Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am glad to hear that you enjoyed the amazing views but disappointed to hear about the air condition, please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty

6/10 Okay

Verified traveler

Liked: Amenities
Stayed 14 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The internal common area (corridors, lifts etc) are a little tired so I wasn’t sure what to expect. But when we opened the door, the apartment was clean and spacious with an amazing view. Beds were a bit saggy and could do with new mattresses. Staff were helpful and friendly. Free underground parking. Close enough to town without being right in the thick of it. Would definitely come back!
Stayed 3 nights in Jan 2021

6/10 Okay

Katrina, Brisbane

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location is great! Room was disappointing. If it was my first time at this hotel, I wouldn’t be going back
Stayed 3 nights in Jan 2021

8/10 Good

Dale, Toowoomba

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel receptionist Misty was extremely helpful and polite. She explained everything in detail and the couple of questions that I had she was able to answer easily. I thoroughly recommend the two bedroom ocean deluxe apartment. Modern and views were incredible. Pool was a lovely temperature. Secure access to floors also. Very short walk to patrolled area of beach. Only 4 blocks I think from Cavill Avenue.
Stayed 3 nights in Jan 2021
Response from Rajesh on Jan 19, 2021
Dear Dale, Thank you for taking the time to provide feedback on your recent stay. I will certainly pass on your compliments to Misty. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2020
Response from Rajesh on Dec 8, 2020
Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards

10/10 Excellent

Alvin

Liked: Cleanliness, room comfort
Great views of beach 7 ocean
Enjoyed our stay overlooking the ocean. Our third visit. Short walk from the heart of Surfers. Sauna was good, ie could get hot enough. (wife is Finnish!) Would stay again.
Stayed 4 nights in Nov 2020
Response from Rajesh on Nov 23, 2020
Dear Alvin, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

10/10 Excellent

Lib, Brisbane Australia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing and the location was great just a few minutes walk away from the action.
Stayed 3 nights in Sep 2020
Response from Rajesh on Oct 8, 2020
Dear Lib, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Room was very outdated but other thank that no complaints. View was spectacular.
Stayed 3 nights in Oct 2020
Response from Rajesh on Oct 7, 2020
Thank you for your feed back. I am glad you enjoyed the spectacular views. Best regards

8/10 Good

Terri, Brisbane

Traveled with family and small children, Traveled with family
Liked: Amenities
Enjoyed our time but apart from our bathrooms and kitchen the rooms need a serious revamp.
Stayed 5 nights in Sep 2020
Response from Rajesh on Oct 8, 2020
Dear Terri, Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rajesh Shetty

10/10 Excellent

Sandi, Brisbane

Traveled with partner
Liked: Cleanliness, amenities
The view was brilliant, unit was clean and a good size. Very handy to cafes and shops.
Stayed 2 nights in Aug 2020
Response from Rajesh on Oct 1, 2020
Dear Sandi, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Beat regards

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Jul 2020

8/10 Good

Mal, Brisbane

Traveled with family
Liked: Cleanliness, amenities
Was a very pleasant stay. Unit was very nicely presented and modern
Stayed 3 nights in Jul 2020

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Views are to die for and it’s close everything would highly recommend to anyone 10/10 couldn’t ask for a better stay!!! Will be booking again with these guys 😊
Stayed 5 nights in Mar 2020
Response from Rajesh on Mar 12, 2020
Dear Kim, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

8/10 Good

Meg

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Close to everything
The apartment was amazing, felt like home. Right across the road to the beach, and close to everything. Downside was that next door was a high-rise construction site that wasn't mentioned on their page. Also, too much chemicals in the spa that took a lot of colour out of our bathers.
Stayed 6 nights in Jan 2020
Response from Rajesh on Feb 11, 2020
Dear Meg, Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you enjoyed the apartment and the great location.We did pass on your comments regarding the chemicals in the spa to our Body Corporate.We do look forward to welcoming you back again soon. Best regards Rajesh Shetty

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic feeling about property. Ver safe for family with children
Stayed 15 nights in Jan 2020
Response from Rajesh on Feb 3, 2020
Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

8/10 Good

Verified traveler

Stayed 5 nights in Jan 2020
Response from Rajesh on Feb 3, 2020
Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards Rajesh Shetty

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and views!!! Walking distance to Cavill Ave and right across from the beach
Stayed 7 nights in Dec 2019
Response from Rajesh on Jan 31, 2020
Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Sincerely, Rajesh Shetty

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was big, had a great view, close to heart of Gold Coast. We will stay here again.
Stayed 6 nights in Nov 2019
Response from Rajesh on Jan 31, 2020
Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Sincerely, Rajesh Shetty