Ratings based on 169 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Sydney

No Ocean view.... when our form stated ocean view.

Posted Apr 8, 2015
Not happy at all.....untidy rooms, no ocean view very disapponinting overall......wont go there again...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Poland

Very nice hotel, ideal location,

Posted Apr 8, 2015
Pros: location room amenities ocean view
Cons: there is no swimming pool for small children
We stayed at Imperial Surf for 8 nights. We had a great time. Room 20c is refurbished, very spacious(ideal for families) with spectacular ocean view. Hotel has a great location - very close to the beach, bus stops, beach markets etc. We would recommend this hotel to everyone :)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Fantastic accommodation, close to amenities

Posted Mar 28, 2015
Pros: Close to transport, beach and amenities.
Location: across road from beach, short walk to Cavill Ave and close to transport.
I thoroughly enjoyed my stay in this apartment. Apartment very spacious, staff very friendly and obliging, would certainly return.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne

relaxing getaway.

Posted Feb 9, 2015
Pros: ocean veiws,large open clean spaces.
Cons: out with couple older pieces furniture and more towels on arrival.
Location: fantastic range off restaurants,cafes,bars,shops,a mall,antything needed fro self pampering,hairdressers,massage shops,tattoo shop,entertainment ops.
very nice overall,sensational ocean veiws from the balcony,very open spacious room,couple older pieces furniture bit chipped and peeling,clean comfy couches,chairs,dinning table.good large kitchen,more fresh towels and a face washer need be provided .good pool,inside and out.would recommend this hotel,at time was great value for money,sea veiws quite something in itself.,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Beach Front with beautiful views

Posted Feb 6, 2015
Pros: Situation and value for money
Ideally situated, beach, shops, trams all within easy reach. Room was spacious and excellant value.
4 out of 5
Recommended
for Families
by A verified travelerfrom Victoria

Nice hotel close to the beach, old but well keeped

Posted Jan 21, 2015
Pros: Room size, View
Cons: Clean windows before check in as I could not see out of them from salt spray, had to clean them myself
Good location not to close and not to far away from town
2 out of 5
by A verified travelerfrom Vic

Fridge stopped working, no air con on room, found

Posted Jan 18, 2015
Fridge stopped working, no air con in room, found about 20 spiders in the room, paid for ocean Veiw but didn't get any Ocean veiw. Hotel manager does not know how to problem solve and take feedback. Worst place I have ever stayed. Management did not change my room when fridge was not working but offered to put my food in the fridge down stairs. How inconvenient. Basically every time I needed food I had to catch them lift and get it from the fridge. Would not recommend and would not stay again!
4 out of 5
by Debra Batemanfrom Australia - QLD - Brisbane

Posted Jan 15, 2015
Pros: Location! Absolute beach front and very friendly and welcoming staff
Cons: Master esuite was dirty and run down as well as other bedrooms and bathroom - due for a reno
Cleanliness: Dirty, Poor, bathrooms & bedrooms;
4 out of 5
Recommended
for Families
by Markfrom Sydney

A Great Escape

Posted Jan 13, 2015 on Hotels.com
Superb views from a wrap around balcony make this hotel a special place to relax and watch the ocean and landscape of the Gold Coast. It was the luxury holiday we were after. Our room was missing a few basics, mainly kitchen items, but these were only minor things anyway. We would definitely return.
4 out of 5
by Brian Costellofrom Australia - QLD - Brisbane

Posted Jan 7, 2015
Pros: Location
Cons: Room was very dated, really needs to be refurbished especially bathrooms and carpet