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Reviews of Centrepoint Resort

3.5 out of 5
Centrepoint Resort
67 Ferny Avenue, Surfers Paradise, QLD

Reviews

8.4

Very Good

Rating 10 - Excellent. 43 out of 105 reviews" "
Rating 8 - Good. 44 out of 105 reviews" "
Rating 6 - Okay. 12 out of 105 reviews" "
Rating 4 - Poor. 2 out of 105 reviews" "
Rating 2 - Terrible. 4 out of 105 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious budget accommodation
2 bedroom apartment was spacious. Kitchen was fully equipped. Only negative was kettle was old and needed upgrading. We were makin baby bottles so had to go buy one. Was great having 2 bathrooms. And ensuite plus main. Budget style but comfortable. Carpet needed upgrading but wasn't a deal breaker, was still clean. Close to beach and shops. Would stay their again & recommend it.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Spacious and central
The apartment was definitely dated and could do with a revamp but more than adequate for the price. We enjoyed the pool and spa facilities and found the location to be very central.

10/10 Excellent

cas, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrepoint Resort
Spent 6 days there and everything was there. It was an easy walk to the shop, beach, tram and buses.

8/10 Good

Belinda, Sydney

Liked: Cleanliness, staff & service, room comfort
Great location
Easy access, good security, spacious apartment, crockery was limited, suited us nicely

8/10 Good

Mary, Port Macquarie

Liked: Staff & service, room comfort
family getaway to bustling surfers
Fantastic location. Went in June/July so cold and chilly out so great to have heated pools indoor and out. Spa was way too hot though. The room itself was facing the hwy so got a fair bit of traffic noise...sirens through the night etc. Asked for one on the other side but they had none available. The kitchen needs a good check over in that there was a mixed variety of plates, cups, glasses, cutlery. Need new frypans, no tongs etc. plates dirty. Easy walk to Cavill Ave and mall area...lots of restaurants to choose from. Would def stay again but insist on a room not facing the roads :)

2/10 Terrible

bb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally horrible not clean
The pools were clean and great but having poop smeared on the wall inthe room and the hotel staff didnt care about it

8/10 Good

Megan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large rooms. Central location. Multiple pools. Good facilities. Really enjoyed my stay

10/10 Excellent

Jennette, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Spa right near kids pool, great location to be able to relax whilst kids are in the pool.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;

10/10 Excellent

Lachlan, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Marty

Liked: Cleanliness
Facilities: Basic; Service: Basic; Cleanliness: Pleasant;

6/10 Okay

Philip, Geraldton WA 6530

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great location, bad service, not self contained
Our overall stay was enjoyable due to the convenient location and price, BUT the service we received from the staff was dismal, and the equipment provided in the room was less than ideal for SELF CONTAINED accommodation. PROS- The pools were nice, games room fun, free parking a bonus, pleasant décor, recently renovated bathrooms, within walking distance to everything. CONS- The oven had no temperature indicators, no baking dishes, the frying pan was un-usable and we requested a replacement which was even worse! Chopping board was disgusting. All dinnerware was chipped. Can opener didn't work. Knives were as blunt as my hand. The broom and vacuum cleaner were used by the tradies which were full of dust/concrete. No mop bucket. Couldn't get to the laundry sink as the door did not open enough. The balcony isn't safe, and the windows have no security screens to stop children falling out. We were advised by staff to buy anything else we needed!Oh and remember to bring your own toilet paper as it isn't provided!! The reception was barely open and the afterhours number went to a callcentre. DO NOT STAY HERE IF YOU INTEND ON STAYING LONGER THAN 2 NIGHTS AND WANT TO COOK.

8/10 Good

BeaL

Disliked: Staff & service
Great location and view from the room
V good location and great ocean view from the room, price is very good for 2 br apartment with ocean view, but the interior of room especially the toilet really needs some renovation.

10/10 Excellent

karen, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

llilmisamson, Melbourne

Liked: Room comfort
Disliked: Cleanliness
One week stay turned into only OVERNIGHT!
We checked in and as we walked into our apartment there was a strong odour of freshly painted walls which was over bearing and definitely needed airing for at least a week or two, having a toddler with us and also expecting didn't help. After leaving the apartment for a few hours on our return we were greeted with a Cochroache on the bench top which I killed instantly! I reported this to reception the next day (as it was closed Sunday) and was told the room had just been fumigated, obviously not a good enough job. After our first night at the apartment me and my partner woke up with rashes on our hands and arms (bed bugs? I don't know)..This was the last straw, we we've lucky enough to get another accommodation booking not far away which we took straight away. We kept our keys for this Centrepoint so kids can swim during the week. We returned Thursday, while outside admiring the views my toddler was holding onto a rail and as he pulled away from it the actual rail came off leaving gap wide enough for him to fit through (we were on level 7) this Freaked me out and I reported it to reception ASAP. A plastic board was brought up to cover the gap but we didn't go back on that balcony after that! I'm sure this place has had positive ratings and our meant to be one week stay was just bad luck! On a positive note the kids enjoyed the fun rides that were a block away from the apartment.

10/10 Excellent

Sandra, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Eshan, Australia - QLD - Brisbane

Liked: Cleanliness, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Cleanliness: Gleaming;

8/10 Good

Leanne, Australia - QLD - Brisbane

Liked: Staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Good; Cleanliness: Hygienic ; Good location, easy check in and check out

10/10 Excellent

kaz, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location, great rooms spacious.
Stayed a week loved it, a couple of minor things to mention, decor could be updated eg: bed covers, shower screens need a good clean, update rug in lounge area and update chair covers. However saying that we still loved it and would definatley stay there again. Great price, great location great facilities huge apartment.

8/10 Good

Linda super nanny

Liked: Cleanliness, staff & service, room comfort
The location was perfect it was never beach shops
It was awesome cause one of the days it was raining but it was great that the indoor pool was their for my little girl. Just the only thing that they could improve on is the mattress and pillows and also have a DVD player.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, lots of space!
Perfect location, 2 minutes from everything in Surfers. Loads of space in a well appointed appartment. Loved the balcony and pools :-) A great stay!

10/10 Excellent

Lydia, Australia - NSW - Coffs Harbour

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good, three pools was a bonus; Value: Affordable; Service: thank u 4 the late checkc; Cleanliness: Lovely; Take away shops right at the door

8/10 Good

Robyn, Brisbane

Liked: Staff & service, property conditions & facilities, room comfort
Nice apartment close to everything.
Clean facilities, room a bit dirty but friendly staff. Apartment short walk to beach and shopping. Close to Cavill avenue. Really loved the stay and will use this again.

10/10 Excellent

Royboy, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top value and friendly
I would return in a heartbeat

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location
Ok good location and clean for the price, staff great no complaints happy with service

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Okay
It was okay, however the room was very cheap! It is close to the beach. But you wouldn't want to hang out in the room! The bed sheets were stained and the air condition make loads of noise.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old hotel
The hotel costs more than it should. They are ok, but not at this price. I wouldn't recommend

8/10 Good

Fi, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, able to walk anywhere in Surfers Paradise. One block back from the beach and close to many shops and restaurants. Night time markets on the foreshore accessible by walking too. Undercover parking was included which was fabulous as parking is impossible for free and very expensive to pay for. 20 minute drive to theme parks. Expedia advertised complimentary WIFI - when we asked we received 7 days with limited usage and needed to pay for usage by day 5. Not expensive but not quite what was offered.

8/10 Good

Sam, Vancouver Canada

Liked: Cleanliness, staff & service, room comfort
close to everything
our stay was enjoyable family of four from Canada, kids had a great time at the beach witch is one block away. room was very spacious, the only drawback was the that you have to go shopping for dish soap, laundry detergent, toilet papers, some essentials that you expect to see them available and also some kitchen supply were very old, dishwasher didn't work. air-conditioning was set on 21 degree you couldn't change. WI FI was the most annoying part of our stay, very limited and signal would drop all the time.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location and very affordable
Compared to other apartments in surfers this toped for value/location. In saying this we were shocked by the condition of the appliances in the hotel! One Toliet wouldn't flush properly, iron was broken, dishwasher handle broken, unclean dishes and cutlery upon arrival And dirty floors. Lucky we weren't a family and just young men on vacation!

10/10 Excellent

GC visitors, Mackay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
We had the best 3 days stay here. Anne at reception is so lovely and her readiness to help far outweighs some top 5 star hotels we have stayed out. There's nothing we can fault as the resort was very appealing in location, cleanliness and appearance. We will be back.

10/10 Excellent

Jess, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to almost everything you need
Great place to stay. Everything is within walking distance - public transport, the beach, food, shopping and entertainment!

8/10 Good

Alison, Australia - NSW - Newcastle

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Loudness
Because of house building construction in the neighbourhood it was quite loud in the morning.

2/10 Terrible

mark, caboolture

Disliked: Cleanliness, staff & service, property conditions & facilities
not good
notgood

8/10 Good

Frank, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities & location
We were a spots team that stayed here at Centrepoint. What awesome facilities to greet us after 3 days of competition. The indoor & outdoor pools, sauna, games room right through to the beautiful BBQ area where we had a farewell BBQ. The rooms were very spacious and the views breathtaking. Highly recommended, definitely be back.

8/10 Good

Family 2 kids, Sydney

Liked: Staff & service, property conditions & facilities, room comfort
3 pools
Stayed in apt 901 great furnishings and fab kitchen, are roadworks in surfers going on but that would not stop us staying again, kids loved the pools and spa, and the full foxtel service, close to public bus to and from airport and to all theme parks so no need to pay for expensive transfers excellent BBQ and deck area which are spotless, great security as well, supermarkets across the road and quick walk to beach and shops

8/10 Good

Julia, Qld

Liked: Cleanliness, room comfort
Good Location
Family holiday with 2 boys aged 7 & 4. Good family rooms with suitable facilities.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location close to everything
Location is good, staff are friendly, close to shopping centers, coles n wollies, anytime fitness, beaches n transport.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not bad
The price was good our room was very outdated

10/10 Excellent

Brenda & Karl, emu park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value at central location
We were nicely surprised by the resort accomodation for a very reasonable price. The management team were very helpful. My only complaint was the colour scheme. however that comes back to taste. i can honestly reccomend Centrepoint Resort apartments

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very enjoyable were told on arrival the indoor pool was out of order, being winter I was disappointed but the out door pool is heated and was excellent . Staff were very helpful would deffenently stay here again. Great for family's .

2/10 Terrible

coffstraveller, coffsharbour

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible
Room they gave us was unclean bed must all furniture was old as blood stain on lounge

8/10 Good

J.Cowen, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Security and location were excellent.Clothes dryers only worked for around 30 minutes then had to be reset

8/10 Good

Paula, Australia - QLD - Brisbane

Liked: Cleanliness
Facilities: Typical; Value: Affordable; Service: Sufficient; Cleanliness: Pleasant; Large apartments - not cramped

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
SC
Central location, all services available, value for money

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice holiday
Central, very clean, let down by marginal beds otherwise good

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Ok sums it up!
Location was fantastic but room was run down, fridge hardly working and outdoor spa not heated

6/10 Okay

Naser, Melbourne VIC, Australia

Liked: Staff & service
Disliked: Property conditions & facilities
Need to clean or change the very old carpet their
Close to all shops acceptable reliable I suggested to send families like me their But I hope Expedia go let them know that the carpe is really thick and needs to be cleaned regularly or replaced by one which is thin one easy to clean I try to clean any rubbish but I cant find any cleaning staff inside so I use wet tissue to do so room was