Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mackay

Nice Hotel in a great location

Posted Sep 21, 2014
Pros: Great ocean view
Location: Casino, Draculas, Pacific Fair, Theme Parks
Very friendly staff with an awesome revolving restaurant
2 out of 5
by A verified traveler

Close to the beach

Posted Sep 15, 2014
Clean rooms & good access to public transport (bus & tram). Perfume got lost during storage on the last day - the staff didn't really bother to help us. Kept us & the driver waiting.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great stay!

Posted Sep 11, 2014
Best buffet breakfast and great staff! Well maintained rooms. Only problem was that we didnt get what we asked for, several times, from housekeeping. I would definitely recommend this place and stay again!
4 out of 5
Recommended
for Everyone
by A verified traveler from nsw

Nice ocean view hotel

Posted Sep 2, 2014
One of the room I booked got some problem flushing the toilet. Fast service checking in and out . Nice and warm staff Should have more instructions for attractions in room. Should install a gate for carpark entry, since I heard from car rental staff there are a few cases of thieves breaking in cars.
1 out of 5
by A verified traveler from australia

Never again

Posted Aug 30, 2014
I walked into my room it wasnt what i asked for so checked out and changed hotels then had to wait 15 days for my money back and 6 days for my $50 deposite to be refunded
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice room, great view

Posted Aug 11, 2014
Friendly staff, well presented rooms . Bathroom had dirty marks on vanity top & on floor when we arrived & still there 5 days later! Happy with car park. Restaurant at top too expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel, conveniently located

Posted Aug 3, 2014
Pros: Gym was unexpectedly well equipped
Cons: Check-in at peak hour
Value for money in a great location. Everything you need is close by.
4 out of 5
Recommended
for Everyone
by A verified traveler

Crowne Plaza Surfers Paradise

Posted Aug 2, 2014
Pros: clean, comfortable, great view
Very enjoyable stay, recommend it everyone. Will definitely stay here again
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Good and comfortable hotel

Posted Jul 31, 2014
Room was a good size and was clean. Bathroom was a decent size too and even had a huge tub. Had an ocean front view with a baloney which was beautiful.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

OK

Posted Jul 28, 2014
Last minute booking via Expaedia. Room had a double bed (quite small); no tissues in bathroom. I guess with last minute you cannot expect much, but basics such as tissues not being available in the bathroom was really quite disappointing - while the room was discuotned it could hardly have been called cheap. While it was OK, I will not go back - there are many places to stay that provide better last minute booking rooms on the Gold Coast for the same if not a lesser price.