Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by Amy Lloydfrom Australia - QLD - Sunshine Coast

Posted Sep 23, 2014
Pros: Spacious units
Cons: None
4 out of 5
by BRONWYN THOMASfrom Australia - NSW - Sydney

Posted Aug 21, 2014
Pros: Pool and location
Cons: Rude pool man
Great cafe
Comment from Hotel Management
Aug 21, 2014
Thanks for your review. Slightly puzzled as to why you would comment we had a great cafe - when in fact we have no cafe on site
4 out of 5
by Barry Millersfrom Australia - QLD - Brisbane

Posted Aug 12, 2014
Pros: Very Quiet
Cons: More than walking distance to shops
Comment from Hotel Management
Aug 12, 2014
Thanks for taking the time to complete a review. Unfortunately we do not have the means to shift our apartments closer to the shops !!!
2 out of 5
by Tim Clarkson

Posted Aug 10, 2014
Cons: The shower, which leaked and was partially blocked and the TV in the bedroom did not work
Comment from Hotel Management
Aug 10, 2014
We have a variety of guests of differing intelligence levels staying at Diamond Sands. We were able to stop the shower dripping by turning off the tap, and the bedroom TV has a clear notice on it that only free to air channels are available in the bedroom. We always wish our guests good luck and happiness in life.
5 out of 5
by Keely Michalkefrom Australia - QLD - Brisbane

Posted Jul 21, 2014
Pros: Value for money, large and spacious.
Cons: A couple of blocks from the beach.
Location: Central
Facilities: Home away from home; Value: Bargain; Service: Remarkable; Cleanliness: Spotless;
Comment from Hotel Management
Jul 21, 2014
We appreciate you taking the time to submit your excellent review. Thanks. We always strive to serve our guests well.
5 out of 5
by Peter ackersfrom Australia - QLD - Townsville

Posted Jul 8, 2014
Pros: Location
Location: Perfect
Facilities: Nice ; Value: Affordable; Service: Good; Cleanliness: Pleasant;
Comment from Hotel Management
Jul 8, 2014
Thanks for your review, appreciate your comments, glad you enjoyed our 28 degree all year heated lagoon pool
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Great for big family, all walking dist to shops

Posted Jul 6, 2014
Pros: The stay was pleasing
Cons: None that I can think of
Location: The beach is close by and so are some good shops and a huge shopping centre.
Our stay was nice and relaxing, I recommend it to familiese who's love to cook for themselves.
4 out of 5
Recommended
for Families
by Lisafrom Brisbane

Good location and easy to find.

Posted Jun 11, 2014
Pros: The pool area.
Cons: More Foxtel channels. Only had 3 out of the advertised 6 movies channels and it took me a while to work out which ones they were.
Location: Beach, restaurants.
We arrived 10 minutes after closing but found it easy to work out how to get our keys. The directions on where to go are very good. The pool is great. Loved the sandy beach. Staff were helpful. Overall, a very pleasant stay. Thank you.
4 out of 5
by Grant Creeksfrom Australia - QLD - Regional QLD

Posted Jun 11, 2014
Pros: Close to casino
Cons: Top floor stairs but not that bad
Location: Just right
Facilities: Above average; Value: Reasonable; Service: Professional; Cleanliness: Pleasant; Nice pool
Comment from Hotel Management
Jun 11, 2014
Thanks for submitting your review. Almost all our guests comment on the lagoon pool which is heated to around 28 degrees all year round, and has long opening hours of 7 am to 10 pm.
5 out of 5
by Nicole Powerfrom Australia - QLD - Brisbane

Posted Jun 11, 2014
Pros: Beautiful 3 bedroom townhouse we stayed in
Comment from Hotel Management
Jun 11, 2014
Thrilled that you rated us 5 out of 5. We strive to keep all our guests happy, and that is quite a difficult task to achieve sometimes.